Customer Ratings & Reviews

Hi DeloresG, Thank you for the 5-star rating! We're so glad to hear you're satisfied with the bright and vivid colors, great sound quality, and overall performance of your BRAVIA 8. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam

Hi Hooman,

That's wonderful to hear! We're so glad you're enjoying the picture and sound quality of your new BRAVIA 8 OLED TV. We're very proud of the technology we've put into our new TV lineup, and it's fantastic to know it's making a difference in your viewing experience.

Thanks for choosing Sony. -Eliab

Hi JohnP, Thank you for your review of the Sony Bravia 8 TV. We're thrilled to hear that you are enjoying the wonderful color, sharp picture, and sound quality of your TV. We understand that setting up a new TV can sometimes be challenging, and we apologize for any difficulties you have experienced.
To assist you further, we have a variety of resources available to help make the setup process easier. You can find detailed setup guides and how-to videos on our support website (https://www.sony.com/electronics/support/), which cover everything from initial setup to connecting external devices and using advanced features.

If you continue to have trouble, please don't hesitate to reach out to our customer support team for additional assistance. You can email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Thank you for choosing Sony! -Sam

Hi ScooterHarley,
Thank you for your wonderful feedback! It is fantastic to know that the BRAVIA 8 is exceeding your expectations, especially mounted above your fireplace. We’re glad the installation went smoothly and that the TV is enhancing your viewing experience.

The TV is designed to deliver stunning picture quality with vibrant colors and sharp details, making it a great centerpiece for any room.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hello MarkC,

Thank you for choosing Sony!

It’s fantastic to know that you found the K55XR80 TV easy to set up and that its picture quality exceeded your expectations. We appreciate your positive feedback and are delighted that you are enjoying your new TV!

Best regards,
-Fred

Thank you for your feedback on the K-55XR80, EWS1! We are delighted to hear that you are impressed with the excellent picture quality and viewing angle features.

We designed our BRAVIA TVs with technologies like Cognitive Processor XR to deliver stunning visuals from any seat in the room. Your positive review confirms that our efforts to provide an immersive and high-quality viewing experience are paying off.

Thanks again for choosing Sony! We hope you continue to enjoy your television for a long time.

Best regards,
Gus
Sony Social Media Team

HI Gimli,

That's fantastic to hear! We're so glad you're loving the picture quality and overall excellence of your BRAVIA 8 TV. Thank you for the great feedback and for choosing Sony.
-Eliab

Thank you for sharing your fantastic review, AdamC!

We are absolutely thrilled to hear how pleased you are with your K-55XR80 even after a full year of use! It's incredibly rewarding to know that the television continues to perform beautifully for you.

Your loyalty to Sony BRAVIA means a lot to us, and we are delighted that we've once again met your expectations for quality and performance. While we can certainly understand wishing for a bigger screen, we're glad the one you chose is delivering a great experience!

Thank you again for being a valued Sony customer and for sharing your long-term satisfaction.

Best regards, Gus, Sony Social Media Team

Hi DickeyS, We're sorry to hear about the experience you had with the Sony Bravia 8. This is usually not the case for our TVs nor the experience we want you to have. If you still have the unit and need assistance, let's try to isolate these issues by following the troubleshooting steps on this link:

https://www.sony.com/electronics/support/articles/00032635

If the Wi‑Fi signal on your TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:


https://www.sony.com/electronics/articles/00184183

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

Hi Víctor,

That's fantastic to hear! We're thrilled you're so happy with your new K55XR80.

It's great that you're experiencing the full potential of this OLED TV – its self-illuminating pixels deliver those incredibly deep blacks and vibrant colors that make both movies and gaming truly shine. The BRAVIA XR Processor ensures every scene is optimized for a breathtakingly immersive experience.

Thanks for the 4-star review! We're delighted your purchase is bringing you so much enjoyment.
DiegoV

Hi BarbaraC, thank you for your 5-star review! It's incredibly rewarding to hear that both the simple setup and the exceptional picture quality of your Sony -- BRAVIA 8 are exceeding your expectations. We strive to deliver an amazing viewing experience, and your feedback confirms we're on the right track. Thank you for trusting Sony! Best regards, -Dominick

Hi Zephyr,

Thanks for the excellent feedback on your BRAVIA 8! We're delighted to hear you're enjoying the picture quality and we really appreciate your advice about the room lighting. We're also glad you were able to take advantage of a sale. It's great to know that the TV provides such a high level of performance that you would consider it a worthwhile investment even at full price.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi JDtx,

Thank you so much for your wonderful 5-star review of the Sony BRAVIA 8! We feel privileged to know that you consider the quality of this TV to be superb and that you are so happy with your purchase. We agree that the OLED technology truly delivers an exceptional experience!

Thank you for choosing Sony.

Regards,
Dominick

Hello BradleydB,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying your 55-inch Sony K55XR80 TV with its impressive picture and easy setup. We truly appreciate your kind words about our service, and it’s rewarding to know we’ve contributed to a positive experience with your new TV.

Best regards,
-Fred

Hi, LCLC,

Thanks for the great review and the 5-stars rating! We are glad to hear that you are loving your brand new BRAVIA TV so much! Its unique XR processor intelligently enhances every scene in real-time boosting color, contrast, and clarity and with Acoustic Surface Audio+, hear true immersive audio from the entire screen! Watching movies has never been better!

Thanks you for choosing Sony, have an amazing day!
-DiegoV

Hi Yanigue!
It brings us great satisfaction to hear you're pleased with your new BRAVIA 8 TV! We're confident its stunning clarity, vibrant colors and impressive contrast will elevate your viewing experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello CDny72,

Thanks for this fantastic feedback! We're absolutely thrilled to hear you're experiencing the beautiful, vibrant colors and exceptional sharpness on your Bravia 8. Knowing you consider it the "Best Sony Bravia yet!!" truly makes our day.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi Joan,

Thanks for posting this fantastic review.

We're so glad to hear you're loving your new BRAVIA 8 and that it's delivering such a great experience for your movie watching with its sharp, clear picture and good sound quality.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi Toby,

Thank you for your comment! We're delighted to hear about your satisfaction with the amazing picture quality and superb sound of your BRAVIA 8. We're sorry if you have experienced some issues. This is certainly not the news we would like to hear from you. To ensure you are getting the most out of your BRAVIA 8, if you haven't yet, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80/downloads

I hope this helps. Should you need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for your purchase and for choosing Sony!

Best regards,

Romeo
Sony Social Support