Customer Ratings & Reviews
- Model:
- K55XR80
- SKU:
- 6578569
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.
This summary was generated by AI based on customer reviews.
Great TV for movies
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great in darker rooms and allows you to see movies like never before. If you like movies that have a lot of dark scenes, you will not have to quint your eyes at all. Great picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, PHILLIPP!
We are so glad to hear that the K55XR80 TV is providing you with a great viewing experience, especially in darker rooms. Our goal was to deliver a picture with incredible clarity and deep blacks, so it's rewarding to know that you can now enjoy your favorite movies without having to strain your eyes.
Thank you again for choosing Sony and for sharing your feedback.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony Bravia 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still new to the TV but nice picture , however has reflection issue due to lights behind
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DAVIDL, thank you for sharing your feedback and highlighting both the great picture quality and your concern with reflections on your K55XR80.
Reflections on the TV screen can sometimes occur when there are strong light sources, such as lamps or windows, positioned behind the main viewing area. This is a common characteristic for many flat-screen televisions, as the screen may reflect ambient lighting in the room.
To help minimize this effect, you can try a few adjustments:
- Position the TV so it faces away from direct light sources.
- Adjust the lighting in your room, reducing strong lights directly behind your viewing position.
- Use curtains or blinds to control sunlight if the TV is opposite a window.
- If possible, use lower-brightness or indirect lighting in the area behind the TV.
We appreciate your input, which helps us continuously improve our products and support resources. If you have further concerns or need more tips, please feel free to reach out to our support team.
Thanks again for choosing Sony and for being a valued customer!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Picture quality
Nice tv but freezes constantly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this TV- BUT we have it hooked up to our satellite box and ever since day 2, the tv has frozen and gone black every few days. The only way to get it back is to unplug it. We have tried everything- used HDMI 2.0 and 2.1 cords (new), swapped the HDMI cord with one from another tv that we know works, changed the input port being used, swapped the satellite box with another. Nothing has worked. Best Buy tech was supposed to come out but he called ahead and suggested we just return the tv, since we’re in the holiday return window. One last cord change- if it happens again we will return. Too bad- nice tv otherwise but there’s no way a three-week old tv should need to be reset 10 times already.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PeggyD, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you have faced with your Sony BRAVIA 9. For freezing issues, please follow the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00141896
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Picture quality
Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an amazing picture and I like the free apps that come with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NicolasT,
Thank you for choosing Sony!
It's truly wonderful to know you're enjoying the outstanding picture quality and the variety of free apps available on your K55XR80 TV! At Sony, our mission is to provide an exceptional viewing experience characterized by vibrant colors, remarkable clarity, and effortless access to your favorite entertainment. We hope you continue to enjoy your television!
Best regards,
-Fred
- Pros mentioned:Picture quality
Nice technology with a great picture for sure!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture for sure. The downside is the picture was not bright enough for my living room with one window for sure. Another concern is possible burn in even though it had active pixels in the panel. Returned for possible update on a led. If a person wants taking a chance with oled with the cons on burn in, the tv is awesome in hdr range. Sony is very user friendly in all the settings.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Grinder, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Worth the purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set has a beautiful picture quality that seems a cut above the rest!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregS, thank you for your fantastic 5-star review of the BRAVIA 8!
We are excited to hear you find the picture quality beautiful and "a cut above the rest!" We pour a lot of passion into delivering an exceptional viewing experience, and it's wonderful to know you're enjoying it so much.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Crystal clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal clear visually and just the right brightness for my room.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, SandraC! We're delighted to hear that your K55XR80 delivers crystal-clear visuals and the perfect brightness for your room. Sony BRAVIA TVs are designed with advanced picture technologies to ensure outstanding clarity, vivid colors, and optimal brightness across different viewing environments. The K55XR80 offers customizable picture settings—including specialized picture modes and a light sensor feature—to automatically adjust screen brightness based on your room's ambient lighting, helping achieve a comfortable viewing experience any time of day. We hope you continue to enjoy your Sony TV and make the most of its immersive picture quality and features! If you ever want to further personalize your viewing experience, you can easily adjust picture modes and brightness to suit your preferences in the TV’s settings menu.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV works perfectly well I would recommend it to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterY, thank you for the wonderful 5-star review! It's a true pleasure to hear you're loving the impressive picture and dazzling colors of your new Sony - BRAVIA 8! It's designed to deliver an exceptional viewing experience, complemented by our 3D Surround Upscaling which creates a unique, theater-like audio environment using just the built-in speakers. Thank you for trusting Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Don’t wait until you are 80 to purchase a Sony lik
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited until I was 80 to purchase my first Sony. Big mistake. My Bravia is by far the best TV I have ever owned. Great picture. I wish I would have purchased a Sony years ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for your kind words and for choosing Sony! We're thrilled to hear that you are enjoying your BRAVIA TV and that it has exceeded your expectations. It's always wonderful to know that our products are making a positive impact. If you have any questions or need assistance with your TV, feel free to reach out. Enjoy your viewing experience! -Carl
- Pros mentioned:Picture quality
Dave C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV, great colors and sharpness. Recommend the Bravia series.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaveC, thanks for the fantastic five-star score!
We are immensely pleased to hear you're enjoying the BRAVIA 8's outstanding picture quality, vibrant colors, pure blacks and high definition image–all you can expect from a top-tier television!
Thanks for recommending the BRAVIA series, we really appreciate it.
And thank you for choosing Sony!
Sincerely,
Jenn.
Bravia 8
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV, i was trying to get a new TV for the longest time but I didn’t know which one to get exactly but the team member helped me a lot and explain the difference between one and another. So far it’s great the picture quality it’s excellent and audio as well. I would 100% recommend this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyA,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Picture quality
sony great 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well worth the upgrade picture quality is hands down perfect especially sports and live shows
I would recommend this to a friendBrand response from SonyListens
Posted .Hello hitech85, thank you for the five-star rating! We are pleased to learn you're enjoying the BRAVIA 8 exceptional picture quality –perfect to watch sports and live shows, of course! We bet this is the upgrade you needed to enhance your entertainment experience. Thank you for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture!!! Easy to install is a much better product than the previous one that only lasted 3 yrs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenK, thanks for sharing your experience with the Sony - 55" Class BRAVIA 8! We're thrilled to hear you're enjoying the astonishing picture quality with pure blacks and high brightness, it's awesome to know as well that the installation process was easy. We really hope you continue enjoying your new TV and thank you for choosing Sony! Regards, -Dominick
Exceptional Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Sony Bravia tv. I bought it because i thought the picture quality was significantly better than other brands. I’m happy with my choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hendy2,
Thank you for being a loyal Sony customer and for the 5-star review!
We could not be more pleased to hear that your new BRAVIA 8 lives up to the high standards you expect from Sony. The fact that you noticed a significant difference in picture quality is a huge compliment.
We achieve that stunning picture by using our advanced XR Processor, which intelligently processes and enhances every scene for incredible detail, contrast, and color. It's this commitment to picture quality that truly sets our TVs apart, and we're thrilled you're happy with your choice!
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Picture quality
Nice picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the construction but i thought the picture quality was going to be even better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Drafttechknowit,
Thank you for your review of the Bravia 8!
We're glad to hear you like its construction. We also understand you were expecting even more from the picture quality. While the Bravia 8 is known for its stunning visuals, sometimes a few adjustments can make a significant difference. If you'd like any tips on optimizing your picture settings, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We're here to help you get the most out of your TV!
Thanks for choosing Sony.
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Very happy with my Sony Bravia 8 55" OLED TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchase anything I do a lot of research. The sales person was excellent and helped me make an informed decision based upon my needs. The SONY BRAVIA 8 OLED lives up to it's reputation. We have had the tv for about 2 weeks. We have noticed the difference with in having rich color tones and detail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethJ, You've made an excellent choice! We're thrilled to hear that you're impressed with the rich colors and details of your new Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony. Excellent TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Great color!! The picture quality is exceptional. I would highly recommend the Sony bravo eight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianeH! Thank you so much for your wonderful review! We are truly honored to hear that you love your new Sony Bravia TV and appreciate the vibrant colors and exceptional picture quality.
Our Bravia 8 offers a stunning viewing experience and features, like 4K HDR and advanced color technology that makes a positive impact on your entertainment.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Best TV ever owned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Divide my expectations. Tweaking several of the settings is necessary in order to get best picture quality. Colors are rich, black is true black and puts out a very bright picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thenewWade,
Thank you for the purchase! We're glad to hear that you like the picture color quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing. The apps are all right there and navigating is easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Great products from a great company.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony they just make the best TV on the market today, period! Best Buy is a great place to buy electronic gear and appliances. The Geek Squad is a huge plus when buying electronics, they can install and fix any problem you may have. Best Buy is for real, just try it for yourself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phildan, great! We're glad you are enjoying our product. Thanks for choosing Sony! ~Earl
