Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 605 reviews
(605 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony, no Bolognie!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture screen. Brilliant colors. Easy to install. It has 4 HDMI connections for my cable box, Blu-ray player, and sound speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BPResident,
Thank you for your wonderful 5-star review! We're delighted you're enjoying your new Sony TV. We're absolutely thrilled you're so pleased with your Sony BRAVIA 8.
It sounds like you're experiencing all the key benefits we designed into the XR80 series: an incredibly clear picture, brilliant and accurate colors, and a straightforward setup process. We also know how important connectivity is, so we're glad the four HDMI inputs are perfectly accommodating all your devices.
Thanks for choosing Sony, have a nice day!
DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sharp picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is really sharp on this model. I wanted a 65 inch but was a few inches short for it to fit so I had to settle for the 55. It’s a nice set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanH, it brings us great satisfaction to hear you're pleased with your new BRAVIA 8!
This model truly shines with its deep blacks and vibrant colors, making every scene incredibly lifelike. We understand the decision on size can be tricky, but we're happy the 55-inch is working out well for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture quality! Very easy to install Love the Sony TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cancun, Perfect! We're thrilled to hear you like the excellent picture quality and ease of installation of your Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 8 OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture of the tv is literally a game changer. Tv shows are more enjoyable to watch and movies really pop more! Sound quality for a 55 inch is pretty good but can notice that the focus on this is just the picture itself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris. We're delighted to hear that you're enjoying your Sony Bravia 8 TV when it comes to playing video games, watching movies, streaming and even more!. The OLED technology really does its work. Your feedback is greatly appreciated as well. Thanks for choosing Sony!. -Milton
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEST TV EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV we've ever had. We were impressed with how sharp the picture was when we saw it in the store. I can't begin to describe how perfect the picture is. Thank you, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD,
It's a truly pleasure to hear such wonderful feedback about our new K55XR80 television! We are thrilled that the picture sharpness continues to impress you, from your initial viewing in the store to experiencing its perfection at home.
The Bravia 8 with its powerful processor and advanced color mapping is designed to deliver incredibly lifelike images and stunning contrast, bringing your favorite content to life.
Thank you for choosing Sony!
Best regards,
Stephanie
Rated 5 out of 5 stars
Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer in-store service outstanding. Product selection unrivaled. Setup a snap.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Nice tv but freezes constantly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love this TV- BUT we have it hooked up to our satellite box and ever since day 2, the tv has frozen and gone black every few days. The only way to get it back is to unplug it. We have tried everything- used HDMI 2.0 and 2.1 cords (new), swapped the HDMI cord with one from another tv that we know works, changed the input port being used, swapped the satellite box with another. Nothing has worked. Best Buy tech was supposed to come out but he called ahead and suggested we just return the tv, since we’re in the holiday return window. One last cord change- if it happens again we will return. Too bad- nice tv otherwise but there’s no way a three-week old tv should need to be reset 10 times already.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PeggyD, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you have faced with your Sony BRAVIA 9. For freezing issues, please follow the troubleshooting steps on this link: https://www.sony.com/electronics/support/articles/00141896
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony OLED TV 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is high quality, but sound system had to be adjusted by a technician because audio would shut off and I would have to turn tv off and then back on to get sound. Since technician came out and adjusted the tv to the sound bar it doesn't seem as if there are any issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ecpa38t, Thank you for your feedback on the Sony BRAVIA 8. We're glad to hear that you are satisfied with the picture quality. We apologize for the initial inconvenience you experienced with the sound system. It's good to know that the technician's adjustment resolved the issue with the audio shutting off. If you encounter any further problems or have any questions, please don't hesitate to reach out to our support teamthrough this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Amazing picture, fast and awesome contrast.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture! Sony is amazing when it comes to quality. Hardest decision was picking between the B 7 and Bravia 8, mini LED being much brighter and all. But I ended with the Bravia 8 because I wanted the better blacks and this thing is bright! At the store it looked dim, but trust me, this TV is bright inside my room. My doom does not have direct sunlight, but I do not expect the TV to have issues at normally lid rooms. 120hz at 4k is awesome, I use it to play video games on my PC and it is butter smooth picture. Only thing I miss is the line output to send the audio to my amps, but digital audio should be better if you have a good DAC. Or bluetooth for non-hifi speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarxP, thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying the exceptional picture quality of the BRAVIA 8. We completely understand that choosing between two outstanding TVs like the BRAVIA 7 and 8 can be a tough decision, but we’re glad you chose Sony. We're confident that either of our TVs will provide you with an incredible entertainment experience. With the BRAVIA 8, thanks to its advanced light sensor and the billions of accurate real-world colors produced by XR Triluminos Pro™, you're now enjoying a brilliant screen even in challenging lighting conditions. We truly appreciate you taking the time to share your experience, and thank you for choosing Sony! Best regards, –Jenn.
- Pros mentioned:Color
Rated 4 out of 5 stars
Sony Bravia 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent color. 2 problems.. vertical bars {lines appear in middle of screen (off and on ). Annoying. geek squad said maybe panel defect. also buffers wifi signal and loses internet connection for a few seconds. thinking about returning,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DickeyS, We're sorry to hear about the experience you had with the Sony Bravia 8. This is usually not the case for our TVs nor the experience we want you to have. If you still have the unit and need assistance, let's try to isolate these issues by following the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00032635
If the Wi‑Fi signal on your TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:
https://www.sony.com/electronics/articles/00184183
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mrs. Meyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the BEST TV I've EVER had!!!! The color is so vibrant and I no longer struggle reading the headlines!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dyan,
Thank you so much for the amazing 5-star review! We feel privileged to hear that the Sony BRAVIA 8 is the best TV you've ever had. It's fantastic to know that you're enjoying the vibrant color and that the enhanced clarity is making it easier for you to read headlines and enjoy all your favorite content. We design our TVs to bring a stunning and immersive viewing experience, and your feedback lets us know we're on the right track.
Thank you for trusting Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
ABSOLUTELY BEAUTIFUL PICTURE AND SOUND!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! ABSOLUTELY BEAUTIFUL PICTURE AND SOUND—Watching NFL games on it is almost like being at the game!! And, the voice-activated channel changer system is MARVELOUS for anyone who has arthritis in their fingers/hands!! Once again, Sony has manufactured another winner!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnitaRK, Thank you for your wonderful review! We're thrilled to hear that you're enjoying the stunning picture and sound quality of the BRAVIA 8, especially while watching NFL games. It's great to know that the voice-activated channel changer system is making a positive difference for you, particularly with its ease of use for those with arthritis. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Excellent quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia tv was everything that I expected it to be! Last Sony Bravia tv I bought was in 2008 and it just now had a problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RandyJ,
Thank you for choosing Sony!
We're honored to hear that your K55XR80 TV has lived up to your hopes and that your previous Sony Bravia served you well for so many years. It’s rewarding to know our products continue to be a part of your home over time. We truly appreciate your loyalty and are here to support you whenever needed.
Best regards,
-Fred
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! I replaced a 20 year old Sony and decided to get another one!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, StaceyR!
We are so honored that you chose another Sony to replace your 20-year-old model! It’s wonderful to hear that the picture quality on your new Bravia 8 is hitting the mark. We truly appreciate your long-term loyalty.
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing. You can see everything in the dark shadows and night shots. The sound is wonderful. It is like the people are actually talking and not coming thru a speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, GreggR! We're thrilled to hear that you're enjoying the amazing picture quality and realistic sound of the K-55XR80. Our advanced display technology is designed to bring out the details in dark scenes, while the sound system aims to offer an immersive experience that makes dialogue feel live and captivating. Your feedback truly reflects the high-performance standards we strive to achieve!
Thanks for choosing Sony!
Gus
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. Great picture and sound. Bought it open box heavily discounted and it worked out wonderful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavaidK,
We're so glad to hear that. Thank you for sharing your 5-star rating and letting us know you’re enjoying your Sony BRAVIA TV’s amazing picture and sound quality. It’s wonderful that your open-box purchase worked out so well—the clarity and immersive audio are designed to make every viewing experience memorable.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 8 Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia is excellent. The picture quality has the bright and vivid colors, just as I saw in the store. I also like the sound quality. I am thoroughly happy with this product and will share it with others so they may enjoy the tv as well. I give it a 5 star rating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeloresG, Thank you for the 5-star rating! We're so glad to hear you're satisfied with the bright and vivid colors, great sound quality, and overall performance of your BRAVIA 8. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 8 55" OLED - Great TV!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been Sony TV owners for decades and wanted to upgrade from our 46" Sony to a little larger one and an OLED model. The Bravia 8 is a great set with a beautiful picture and easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonW! We truly appreciate your kind words! It’s rewarding to hear that our product has positively impacted your experience for decades. You did a great decision to go with the BRAVIA 8 OLED TV that provides deeper blacks, vibrant colors, and superior contrast compared to traditional LED screens. We are glad that the set-up was as easy as you expected, we are always making things easier to our customer. Thank for your loyalty throughout all these years. Best regards. -Ismael
Rated 5 out of 5 stars
THE BEST PICTURE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SONY IS THE BEST OLED BRAVIA 4K UHD SMART GOOGLE TV ON THE MARKER.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clusters,
We feel privileged to know that you consider the Sony BRAVIA 8 to be the best OLED TV on the market. We take great pride in our picture quality and the seamless integration of Google TV, and it is wonderful to see that passion reflected in your experience.
Thank you for your incredible support and for choosing Sony to lead your home cinema experience!
Regards,
Dominick
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Okay so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the TV for almost 3 weeks now and so far it’s been good. The picture quality is amazing. The sound is okay (I didn’t purchase the sound bar). The only issue I’ve had so far is when the TV randomly glitches out, when I’m using the Netflix app, and the remote doesnt work. I had to unplug, and plug back in to make it work again. It happened twice so far so we’ll see what happens..but other than that not bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toby,
Thank you for your comment! We're delighted to hear about your satisfaction with the amazing picture quality and superb sound of your BRAVIA 8. We're sorry if you have experienced some issues. This is certainly not the news we would like to hear from you. To ensure you are getting the most out of your BRAVIA 8, if you haven't yet, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80/downloads
I hope this helps. Should you need more information/technical assistance, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support






























