Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 605 reviews
(605 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Must have TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m absolutely in love with this TV! Quality of the picture of excellent, sound is good..very user friendly TV. Have already recommended to friends
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the K55XR80, Laur. It brings us great satisfaction to hear that you love the picture quality, enjoy the sound, and find the TV user-friendly. Your recommendation to friends means a lot to us. We strive to deliver the best viewing experience and sincerely appreciate your feedback and support. If you have any suggestions or need assistance in the future, please don't hesitate to let us know. Enjoy your Sony TV!
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television is exactly as ordered. Perfect for our needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Pasquale21!
We are so pleased to hear that your new K-55XR80 television arrived exactly as ordered and is perfect for your needs! Customer satisfaction is our top priority, and it's rewarding to know we've delivered the right product for your home.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great experience with real people
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at the outlet were very helpful and professional and attentive, great experience ☺️, I also am enjoying my tv the sonys picture quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LamontB, thanks for the wonderful review!
We're happy to hear you had such a positive experience and that you're now enjoying your BRAVIA 8! The picture quality really shines, and it's great to know you're loving it.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Open Box Deal !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal TV. Helpful if I knew it was in Store Display Mode; better if setting disabled; figured it out eventually. Short Sony video https://youtu.be/0Wv6dJQJP7I?si=jghYoIP_VibR0H0F
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ROBERTB!
Thank you for sharing your experience with the BRAVIA 8 TV. It brings us great joy to hear that you were able to figure out the Store Display Mode. We appreciate your patience in resolving that!
The BRAVIA 8 is designed to deliver stunning picture quality and vibrant colors, making your viewing experience truly immersive. If you have any further questions or need assistance with any features, feel free to reach out at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We're here to help!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SuperbTV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture clarity. Had a Samsung, this is head and shoulders above. Worth extra cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerardP,
We're so glad to hear that. Thank you for sharing your 5-star rating and letting us know how much you appreciate the outstanding picture clarity of your Sony BRAVIA TV. It's wonderful to know that it stands out compared to your previous experience, and that you feel the extra cost was worthwhile—the clarity and vibrant colors are designed to truly elevate your viewing experience.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
PePe36
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great TV and the sales people and delivery staff are excellent. We har good advice on the purchase and the delivery was on time and the the driver was also very helpful in showing us various operating tools for the new tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PepeS,
Very nice! We're glad to hear you had a great experience with our customer service. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Nuisance Gliches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange. TV turned on and off by itself multiple times in a row. Picture froze. Kept rebooting on initial turn on or Sony banner would appear even though setting was set to return to last input. Periodically disconnected from WiFi and reconnected. Cable brought out new box but did not resolve issue. Best Buy was great with the exchange…delivered…mounted…set up…removed tv at no cost to me. Above and beyond service! I still have concerns with new set. Intermittent turn on issues…picture flashes on and off…must turn off TV and restart…notification that updates available…do update…next day notification that updates are available again! Just a nuisance! Hopefully I can get Geek Squad to trouble shoot! The picture on this TV is great…wonderful color and brightness. Putting aside the gliches, I am enjoying the entertainment this TV provides! Reluctant to suggest buying if you are not tech savvy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoyceT,
Thank you for the review and we do apologize for the inconvenience. Your feedback is greatly appreciated. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very happy with my Sony Bravia 8 55" OLED TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchase anything I do a lot of research. The sales person was excellent and helped me make an informed decision based upon my needs. The SONY BRAVIA 8 OLED lives up to it's reputation. We have had the tv for about 2 weeks. We have noticed the difference with in having rich color tones and detail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethJ, You've made an excellent choice! We're thrilled to hear that you're impressed with the rich colors and details of your new Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice technology with a great picture for sure!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture for sure. The downside is the picture was not bright enough for my living room with one window for sure. Another concern is possible burn in even though it had active pixels in the panel. Returned for possible update on a led. If a person wants taking a chance with oled with the cons on burn in, the tv is awesome in hdr range. Sony is very user friendly in all the settings.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Grinder, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
Wi fi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is unbelievably clear with perfect balance
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VlatkoP,
Thank you for choosing Sony!
It brings us great joy to hear that the picture quality of your K55XR80 TV is unbelievably clear with perfect balance. We hope it continues to provide you with an exceptional viewing experience.
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia 8 - Great Picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is one of the best pictures I have seen in a while. The peak brightness is a lot higher than the model it replaces so in a brighter room it still looks good. The screen has a low reflection so viewing for different angles is a lot easier since there is not a lot of glare. Overall, I would rate this a buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bloodfury, Thank you for the great review! We're delighted to hear that you appreciate the peak brightness level, low glare reflection, and overall quality of your new Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Picture is incredible based on what is on cable television. Blacks are true blacks and action sports seem to flow better without pixelization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rockin, thank you for the amazing feedback! It brings us great joy to hear your BRAVIA 8 is delivering an incredible viewing experience, especially with true blacks and smooth action during sports. That's exactly what we designed it for! Thanks for choosing Sony. Sincerely, -Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Picture Quality is great, Sound Quality Exceptional. Sony TV’s are the best. And they last a long time, I have one going on 25 years, still picture perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcell,
We're so glad to hear you're loving the Bravia 8 TV! Its great picture quality, and exceptional sound make it a perfect choice! We hope you have amazing movie night ahead.
Thanks for choosing Sony.
-Aldair
- Pros mentioned:Color, Picture quality
Rated 3 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia TV has wonderful color, sharp picture and sound. unfortunately, it is not a user friendly tv set. It is very difficult to set it up. I am having trouble with a tv that is smarter than I am.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnP, Thank you for your review of the Sony Bravia 8 TV. We're thrilled to hear that you are enjoying the wonderful color, sharp picture, and sound quality of your TV. We understand that setting up a new TV can sometimes be challenging, and we apologize for any difficulties you have experienced.
To assist you further, we have a variety of resources available to help make the setup process easier. You can find detailed setup guides and how-to videos on our support website (https://www.sony.com/electronics/support/), which cover everything from initial setup to connecting external devices and using advanced features.
If you continue to have trouble, please don't hesitate to reach out to our customer support team for additional assistance. You can email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a older oled bravia and it was great but it was time for an upgrade and boy was I happy to see this new bravia oled geat sound,picture definitely woukd recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cody, thank you for the wonderful feedback! We're so glad to hear you're enjoying your new BRAVIA 8 and that the sound and picture quality is just what you were looking for! We appreciate your recommendation and hope your continue choosing Sony! Best regards, -Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
fred hill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture, works with other apps we already had. your person was very knowledgeable and set up the tv and showed us how to use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FredH,
Thank you for choosing Sony!
We're elated to hear you're enjoying the K55XR80’s beautiful picture and easy app compatibility. We’re also glad the Best Buy team provided great support and made the setup smooth. It’s rewarding to hear that our product has positively impacted your experience.
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture! and sound, no blurring and video games look great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyB,
We are delighted to hear you are so impressed with the picture and sound quality of your BRAVIA 8 OLED! Our goal is to deliver an exceptional, blur-free viewing experience, and we're especially glad to know the high-speed processing and clarity are enhancing your video game sessions.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
An OLED Wonder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV, Picture quality is excellent, great sound, excellent for movies and sports.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WadeP,
Thank you for choosing Sony!
We're truly heartened to learn that you’re enjoying your K55XR80 TV and that its excellent picture quality and great sound are enhancing your movies and sports viewing. It’s wonderful to know it’s delivering such an enjoyable experience.
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a beautiful picture! Easy set up too, (with some YouTube experts involved). Good to be back to a Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP! It brings us great satisfaction to hear that you're pleased with your new Sony TV.
The BRAVIA 8 delivers stunning picture quality, making every viewing experience immersive and enjoyable.
Thanks for choosing Sony! We're grateful to have you back with us.
Best regards,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great products from a great company.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony they just make the best TV on the market today, period! Best Buy is a great place to buy electronic gear and appliances. The Geek Squad is a huge plus when buying electronics, they can install and fix any problem you may have. Best Buy is for real, just try it for yourself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phildan, great! We're glad you are enjoying our product. Thanks for choosing Sony! ~Earl






























