Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 503 reviews
(503 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fantastic. Great picture quality and the installation went very well. Geek Squad staff were tremendous! The sound bar we purchased is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewM,
Thank you for the purchase! We're happy to hear that you like the picture quality of the Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is exceptional! Awesome quality and clarity!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobinW, thank you for the fantastic 5-star review! We're really happy to hear you're enjoying the exceptional quality and clarity of the Sony - BRAVIA 8. It's designed to deliver stunning visuals with vibrant colors and deep contrast, bringing every scene to life. We truly appreciate your positive feedback, and thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture quality on this TV and thanks for the help in making our selection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArthurlW, thanks for taking the time to share your experience with the Sony - 55" Class BRAVIA 8! We're truly happy to hear you're enjoying the wonderful picture quality full of rich colors and clarity. We really hope you continue enjoying the astonishing viewing experience that this TV has to offer, and thank you for trusting Sony! Regards, -Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
55” Sony OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is GREAT! Great picture and controls moves smoothly… no issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Samsung,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are loving your Sony BRAVIA TV picture quality! Including Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity for you to enjoy the content on the highest quality!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
2024 Sony OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! If you are looking for a OLED television with a phenomenal picture quality, look no further than this Sony. While in the store, we compared OLED sets and this Sony was the absolute best option available. You will not regret the purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laurrelle, Thank you for the amazing review! We're glad you like the exceptional picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy consumer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A TV that is the whole deal! Very pleased with quality of picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DianeS.
Thanks for the great review and the 5-stars rating! It is fantastic to know how much you are enjoying your brand new BRAVIA TV! With the great picture quality because of the Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity and the amazing capacity to access billions of accurate real-world colors thanks to the XR Triluminos Pro!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture , so clear. Very satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv and picture. Wish I could have gotten a larger set to fit in my area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. RobertT,
Thanks for the review and the 5-stars rating! It is great to hear you love your BRAVIA TV! It fantastic picture is because of Sony’s intelligent Cognitive Processor XR, which makes sure to enhance the range of hues and saturation, revealing extremely precise details within textures, and color tones that look completely natural.
Thanks for choosing Sony, have a nice day!
-DiegoV
Rated 4 out of 5 stars
TV is great -audio setup needs work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great, but the connection setup for an hdmi soundbar leaves a lot to be desired. It works after you run through a set of trial and error. The documentation is not clear on the setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, PeterG.
We are so pleased to hear that your K55XR80 television is working great for you. We also understand your frustration with the HDMI soundbar connection process and the documentation. This is certainly not the seamless and user-friendly experience we aim to deliver, and we apologize for the trial and error you had to go through.
Your comments about the unclear setup instructions are invaluable, and we will be sure to share this with our product development and documentation teams. We are always looking for ways to make our products easier to set up and use.
Thank you again for your valuable feedback and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great, the picture quality is fantastic and mounting wasn’t hard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SueC, thank you for the five-star rating! We're thrilled to hear you're enjoying the BRAVIA 8 exceptional picture quality–and it easy mounting. Thank you for choosing Sony. Best regards, -Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A picture like liquid glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture ever, but is it worth the price? Probably not, but sometimes you have to go for it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia OLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is amazing and clear It’s perfect for my living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user642151, thank you for sharing your review! We are truly delighted to learn that you're enjoying your BRAVIA 8's exceptional picture quality. We're confident that it is the perfect addition to your living room! Thank you for choosing Sony. Sincerely, -Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. What an upgrade from my previous Sony. Ordered Open Box and it’s perfect. Sound and picture quality are the greatest. Worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TracyS,
Awesome! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality and the size is perfect for my room. I love the TV. The sound is OK , but I wish it was a little more engaging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevronE,
Thank you so much for your kind words about the K55XR80! We're thrilled to hear that you're enjoying the picture quality and that it fits perfectly in your room. We appreciate your feedback on the sound as well. We’re always looking for ways to enhance our products and your insights are invaluable.
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised; excellent picture quality and impressive sound.
I would recommend this to a friend Rated 5 out of 5 stars
Exceptional Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality from the Tv is exceptional. Picture quality is exceptional. Such a great TV. Worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, MarioE!
We are absolutely thrilled to hear that you find the quality of your K-55XR80 television to be "exceptional"! It is incredibly rewarding to know that the picture quality is stunning you and that you feel it is "Worth every penny."
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and streaming. Love the picture quality almost passes for real life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamJ, thank you for the five-star review! We're delighted to hear that the BRAVIA 8 has become your ultimate entertainment companion. We appreciate your kind words about its incredible picture quality, which truly immerses you in the action. Thank you for choosing Sony! Best regards. -Jenn
Rated 4 out of 5 stars
Problem with apps.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV quality is great. I am having trouble with apps like PLUTO which won't open. Every thing is updated and my signal is excellent. Don't know what the problem is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterT,
We're glad to hear that you like the quality of the TV. We do apologize for the inconvenience. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on .. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, very fine detail. Vivid picture color. Wish I had the room for a bigger one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveB,
Very nice! We're happy to hear that you like the picture color quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Good Picture but prone to frequent restarts
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1. Picture quality is good 2. Sound quality is good 3. Stand is sturdy 4. Has a game mode that dramatically reduces input latency Cons: 1. Periodically turns restarts after longer period of use (even after turning off various power saving modes) 2. Does not automatically detect when connected to gaming device and switch to game modes (which is required as latency is sufficiently increased in other picture modes) Overall, I have not been pleased with this purchase. Mainly due to the periodic restarts that frequently happens while I am enjoying content. It will freeze then restart and is good some for some time. Unfortunately this started 2 days after the return period. I will be buying a different TV to replace this one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AvgTechUser, we are sorry to hear that you are not satisfied with the Sony - 55" Class BRAVIA 8 OLED, we understand that it may be really frustrating to deal with a TV restarting, especially while you are enjoying your content, this is definitely not the experience we want you to have. We would like to suggest some steps and settings you can try to solve this problem: 1 - Disable Bravia Sync settings, you can go to Settings > channels and inputs > external inputs > Bravia sync settings > turn it off. 2- Turn off Samba interactive TV, go to Settings > system > samba interactive Tv. 3- Turn on Simple IP control, you can get there through settings > network and internet > home network > IP control > simple IP control. 4- Make sure you tv has the latest software version.
If the problem persists or you may need more information, please email the below information to socialsupport@am.sony.com so we can better assist you. Full Name: Username: Telephone Number: Model Number: Issue/Concern: Thanks for choosing Sony. Sincerely, Dominick






























