Customer Ratings & Reviews

Hi StephenR,

Thank you for the review! We're glad to hear that you love the picture color quality of the TV. Thank you for choosing Sony!

-David

Hi GregS, thank you for your fantastic 5-star review of the BRAVIA 8!

We are excited to hear you find the picture quality beautiful and "a cut above the rest!" We pour a lot of passion into delivering an exceptional viewing experience, and it's wonderful to know you're enjoying it so much.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi Laurrelle, Thank you for the amazing review! We're glad you like the exceptional picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam

Hello SteveH, thank you for giving the BRAVIA 8 a five-star rating. We're delighted to read you're enjoying the picture quality it offers. Thank you for choosing Sony. Regards. -Jenn

Hi Mike, Thank you for your feedback on the BRAVIA 8. We are sorry to hear that the TV did not meet your expectations. At Sony, we strive to provide the best quality and performance in our products, and we regret that this was not your experience. If you have any specific issues or features that you felt were lacking, we would love to hear more details so we can address them in future models. You can contact our product support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at [email protected] with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:


Thanks for choosing Sony! -Sam

Hello DaveC, thanks for the fantastic five-star score!

We are immensely pleased to hear you're enjoying the BRAVIA 8's outstanding picture quality, vibrant colors, pure blacks and high definition image–all you can expect from a top-tier television!

Thanks for recommending the BRAVIA series, we really appreciate it.

And thank you for choosing Sony!

Sincerely,
Jenn.

Thank you for sharing your feedback, SandraC! We're delighted to hear that your K55XR80 delivers crystal-clear visuals and the perfect brightness for your room. Sony BRAVIA TVs are designed with advanced picture technologies to ensure outstanding clarity, vivid colors, and optimal brightness across different viewing environments. The K55XR80 offers customizable picture settings—including specialized picture modes and a light sensor feature—to automatically adjust screen brightness based on your room's ambient lighting, helping achieve a comfortable viewing experience any time of day. We hope you continue to enjoy your Sony TV and make the most of its immersive picture quality and features! If you ever want to further personalize your viewing experience, you can easily adjust picture modes and brightness to suit your preferences in the TV’s settings menu.

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi PeterY, thank you for the wonderful 5-star review! It's a true pleasure to hear you're loving the impressive picture and dazzling colors of your new Sony - BRAVIA 8! It's designed to deliver an exceptional viewing experience, complemented by our 3D Surround Upscaling which creates a unique, theater-like audio environment using just the built-in speakers. Thank you for trusting Sony! Best regards, -Dominick

Hi ScooterHarley,
Thank you for your wonderful feedback! It is fantastic to know that the BRAVIA 8 is exceeding your expectations, especially mounted above your fireplace. We’re glad the installation went smoothly and that the TV is enhancing your viewing experience.

The TV is designed to deliver stunning picture quality with vibrant colors and sharp details, making it a great centerpiece for any room.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi MatthewM,

Thank you for the purchase! We're happy to hear that you like the picture quality of the Sony TV. Thank you for choosing Sony!

-David

Thank you for sharing your fantastic review, AdamC!

We are absolutely thrilled to hear how pleased you are with your K-55XR80 even after a full year of use! It's incredibly rewarding to know that the television continues to perform beautifully for you.

Your loyalty to Sony BRAVIA means a lot to us, and we are delighted that we've once again met your expectations for quality and performance. While we can certainly understand wishing for a bigger screen, we're glad the one you chose is delivering a great experience!

Thank you again for being a valued Sony customer and for sharing your long-term satisfaction.

Best regards, Gus, Sony Social Media Team

Hi Larry,

That is wonderful to hear! We are pleased that your first Sony TV, the BRAVIA 8 OLED, is a great experience and that you are now enjoying the bright and crisp picture after those initial adjustments. Thanks for choosing Sony.

Best regards, Eliab

Hi, MrsClean,

Thanks for the review and the 5-stars rating! It is fantastic to know you are loving your Sony BRAVIA TV picture quality! Including Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity for you to enjoy the content on the highest quality!

Thanks for choosing Sony, have a fantastic day!
-DiegoV

Hi DeniseS,

We are pleased to hear that the 55-inch BRAVIA 8 OLED fits perfectly in your home and that you are enjoying the vivid color performance of our latest display technology.

Thanks for choosing Sony.

Best regards, Eliab

Hi DAVIDL, thank you for sharing your feedback and highlighting both the great picture quality and your concern with reflections on your K55XR80.

Reflections on the TV screen can sometimes occur when there are strong light sources, such as lamps or windows, positioned behind the main viewing area. This is a common characteristic for many flat-screen televisions, as the screen may reflect ambient lighting in the room.

To help minimize this effect, you can try a few adjustments:

- Position the TV so it faces away from direct light sources.
- Adjust the lighting in your room, reducing strong lights directly behind your viewing position.
- Use curtains or blinds to control sunlight if the TV is opposite a window.
- If possible, use lower-brightness or indirect lighting in the area behind the TV.

We appreciate your input, which helps us continuously improve our products and support resources. If you have further concerns or need more tips, please feel free to reach out to our support team.

Thanks again for choosing Sony and for being a valued customer!

Best regards,
Gus
Sony Social Media Team

Hi TiffanyA,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

Thanks for choosing Sony, have a nice day!
-DiegoV

Hi ArthurlW, thanks for taking the time to share your experience with the Sony - 55" Class BRAVIA 8! We're truly happy to hear you're enjoying the wonderful picture quality full of rich colors and clarity. We really hope you continue enjoying the astonishing viewing experience that this TV has to offer, and thank you for trusting Sony! Regards, -Dominick

Hi DianeH! Thank you so much for your wonderful review! We are truly honored to hear that you love your new Sony Bravia TV and appreciate the vibrant colors and exceptional picture quality.

Our Bravia 8 offers a stunning viewing experience and features, like 4K HDR and advanced color technology that makes a positive impact on your entertainment.

Thank you for choosing Sony!
Best regards,
Estefany

Hi TracyS,

Awesome! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

-David