Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 503 reviews
(503 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony 55" Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was easy and Best Buy held the TV until our construction was completed. Sony 55" is fabulous. I was very disappointed when you would not honor a lower price after purchase because I was not a member of one of you clubs which cost extra. That part I felt was not customer friendly!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joanie,
Thank you for choosing Sony.
We’re thrilled to hear your purchase experience was smooth and that you are enjoying your new Sony K55XR80 TV. We apologize for your disappointment with the recent price adjustment at Best Buy. We value your feedback as it helps us improve our customer experience. Thank you for sharing your thoughts!
Best regards,
-Fred
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
OLED background is too dark, it is not very bright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All Sony TVs are the best. I am still using a over 10 years old Sony TV. This Sony Bravia 8 has good movie picture quality, but the TV picture quality is not that good. The screen is darker than my old Sony LCD TV. If you never own a Sony TV, this is your best choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LessPower, Thank you for sharing your experience with your new Sony TV! We're glad that the picture quality of your Sony BRAVIA 8 TV is to your liking. However, if you find it a little dark, you may check this link helpful to configure various settings related to the TV display such as color and brightness for picture quality, or screen size: https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html . Hope this information helps!
If you need further assistance, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the K-55XR80
Thank you for choosing Sony, and here's to a more enjoyable viewing experience with your Sony TV!
Best Regards,
Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55” Oled TC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Oled TV give an excellent pictiure. Colts are very vibrant . Remote easy to change channels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeromeS, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review of Bravia 8
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Replaced my previous Bravia which died after 14 years of quality service. Geek Squad did excellent job with delivery and setup. They were very knowledgeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikesag, Thank you for upgrading to your new Sony Bravia 8! You've made an excellent choice. We're very happy to hear you like the amazing picture quality of your new TV. It's also great to know that the Geek Squad did an excellent job with the delivery and setup. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture. Easy to connect external speakers to it and your own devices. Google TV works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, HDLynn!
We are so pleased to hear that you love the picture quality on your K-55XR80 television!
It's also great to know that the setup was easy for you, with seamless connectivity for your external speakers and personal devices, and that the Google TV interface works great! We aim to make the entire experience intuitive and enjoyable.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV and Helpful Staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, love the clarity and the color. Staff was very helpful and not overbearing in the least.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JP44,
That's great! We're glad to hear that you love the picture color quality and clarity of the TV. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and 4k is awesome with the LED picture . Always purchase Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidJ,
It sounds like you are enjoying the fantastic 4K picture quality of your BRAVIA 8 OLED! Thank you for your loyal support and for being a dedicated Sony customer.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Color
Rated 5 out of 5 stars
Very good Bravis
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect color and black depth. No glare issue in oceanfront room. And no loss viewing at wide angles. It did need a soundbar, however: tinny without.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerB, Thank you for your 5-star review of the BRAVIA 8! We're thrilled to hear that you are enjoying the perfect color and black depth, as well as the no-glare performance in your oceanfront room. It's great to know that the wide-angle viewing is meeting your expectations. We appreciate your feedback regarding the sound quality and the need for a soundbar. Your insights are valuable and help us improve our products. Thank you for choosing Sony! -Sam
- Pros mentioned:Color
Rated 5 out of 5 stars
5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I have ever had! The colors on this OLED TV are fantastic. You don't have to worry about screen burnout, as this Google TV has 4 built in screen savers that change the screen picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfiedcustomer, Thank you for your fantastic review! We're thrilled to hear that you are enjoying your Bravia 8 OLED TV. The vibrant colors and the built-in screen savers are indeed some of the standout features of this model. It's great to know that the screen savers are providing you with peace of mind regarding screen burnout. We appreciate your feedback and are delighted that our Google TV has exceeded your expectations. Enjoy your viewing experience and thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for a few months and it’s an amazing picture great for movies and sports and also perfect for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatestTv,
Thank you for the purchase! We're happy to hear that you like the picture quality of the TV for your movie, sports watching and gaming experience. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Sony Bravia 55" HDTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV - should have brought this unit in the first place. Going first class does not really cost more when looking at life costs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gator, Amazing! We're thrilled to hear that you are enjoying your new Sony BRAVIA 8 TV and that it has met your expectations. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv! Great picture quality. Easy to operate
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndrewL, thank you for the five stars! We are delighted to hear you're loving the BRAVIA 8 outstanding picture quality and user-friendly interface. We really appreciate your choose of Sony! Sincerely, -Jenn.
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very glad that I purchased my 55” Sony TV from Best Buy. It is a great product and I received outstanding service purchasing the TV. Best Buy has always provided great & professional service for me with my purchases! A great company!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TigerMike!
It brings us great satisfaction to hear you had such a positive experience with your new BRAVIA 8 TV! We're delighted to know you're happy with your purchase.
This model truly shines with its incredible picture clarity and immersive sound.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent oled tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous tv! We chose to purchase through Best Buy because of the reliable and scheduled delivery. It was a great deal as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eden,
Very nice! We're glad to hear that you like your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV screenshot
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing, great screen and color I will buy another one again It sound is great , it is not need to add sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseM,
That's great! We're glad to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV with excellent picture quality and great color right out of the box! Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankG, Thanks for your review! We're thrilled to hear that you're enjoying your Sony BRAVIA 8 and that the picture quality impressed you right out of the box. We appreciate your recommendation and hope you continue to love your TV! Thank you for choosing Sony! -Maria
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV I highly recommend it, perfect quality, easy to use PERFECT
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wojciech, thank you for your positive feedback! We're thrilled to hear that the Sony - 55" Class BRAVIA 8 has made a great impression on you. The wonderful picture quality with vivid colors, along with the powerful speakers, converts this TV into an excellent option for those who really want to enjoy a cinematic experience. Thank for choosing Sony and recommending our products! Regards, -Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good and reliable and good pixels when watching
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AnaD,
Thanks for the review and the 5-stars rating! It makes us really happy to hear that your BRAVIA TV is delivering as promised! With a fantastic quality picture, we are sure that you will enjoy movies as you never had before!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Dcn Adrian
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Picture! Great Price, Clear picture, perfect sound and visuals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AdrianJ, thank you for this awesome review! We're delighted to read that you're enjoying the BRAVIA 8 picture and sound quality. Thank you for choosing Sony. Regards. -Jenn
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia 8 is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv open box for $1088. Very helpful staff
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Manny,
Thanks for the5-stars rating! We are glad to hear the TV has been fantastic. Great deal, and great picture quality because of the Sony\s XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity.
Thank you for choosing Sony, have a good day!
-DiegoV






























