Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 503 reviews
(503 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Picture perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv!! Picture is fabulous! Added a Sonos soundbar for perfect sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarkB,
Thank you for choosing Sony!
We're excited to hear that you love your new K55XR80 TV and are enjoying its fabulous picture quality. Enhancing your setup with a soundbar for perfect sound truly elevates your viewing experience. Thank you for sharing your positive feedback!
Best regards,
-Fred
Rated 5 out of 5 stars
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television is exactly as ordered. Perfect for our needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Pasquale21!
We are so pleased to hear that your new K-55XR80 television arrived exactly as ordered and is perfect for your needs! Customer satisfaction is our top priority, and it's rewarding to know we've delivered the right product for your home.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does have a nice picture but goes dim after awhile. We call Sony and went through power save settings and tried different picture settings with no luck.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AZReview,
Thank you for the review and we're glad to hear that you like the picture quality of the TV. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Color
Rated 5 out of 5 stars
New TV for Christmas
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Sony Bravia 8. Colors are magnificent and sharp. Installation by Geek Squad was very smooth and professional. Very happy with Best Buy and Geek Squad team.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoberthB, Congratulations on your New TV for Christmas! We appreciate you taking the time sharing your very smooth and professional experience of your Sony TV's installation. We're also very pleasured to hear that you're loving your new Sony BRAVIA 8 TV, especially its 4K Ultra HD picture quality! Thank you for choosing Sony, and enjoy! -Maria
Rated 5 out of 5 stars
TV purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Installed with such professionalism. They were very knowledgeable of what they were doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrinaC,
Thank you so much for your review! We're thrilled to hear you're very happy with your new Sony - BRAVIA 8. We're confident you'll be amazed by the stunning picture quality, powered by our XR Processor with incredible contrast, brightness, and lifelike colors. With the incredible OLED display, you’ll enjoy a truly cinematic experience right in your living room.
It’s also great to hear that the installation went so well, and we’re delighted that you’re already enjoying your new TV to the fullest. We hope it brings you many years of incredible entertainment!
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
NiceTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Added sound bar. Very pleased with delivery and setup.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality in pictures & sound. Love Sony products!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SarahL,
Thanks for the great review and the 5-stars rating! We are glad to hear that you are loving your brand new BRAVIA TV! Its unique XR processor intelligently enhances every scene in real-time boosting color, contrast, and clarity and with Acoustic Surface Audio+, hear true immersive audio from the entire screen!
Thanks you for choosing Sony, have an amazing day!
-DiegoV
Rated 5 out of 5 stars
Best Buy did good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two geek squad visits they determined the new Sony tv was defective and brought me a new one on the third visit. Also had them install a new Blu-ray player to replace the old vcr/dvd player, so everything should be compatible. I also installed a new antenna on the roof. So now all works fine. I appreciate that Best Buy is an honest and honorable company and kept coming out until the issues were diagnosed and fixed. Thanks Geek Squad!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuy,
Thank you for the 5-star rating! We're glad to hear that we're able to resolve your issue. We appreciate the positive feedback and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Big fan of Sony OLED technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture quality. I replaced my Samsung TVs for Sony. The colors are more natural.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wol1,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture color quality of the Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv! I am glad I went for the larger screen. The picture is great and Sony has special features which work well with my PlayStation 5. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinB, We're thrilled to hear that you are enjoying your new TV. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. High quality lmage, sound and colors.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful hi-definition picture. Easy to use controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Likeiphone,
Thank you for your positive feedback on the K55XR80! We're thrilled to hear that you're enjoying the beautiful high-definition picture and finding the controls easy to use.
With our K55XR80 you can get a truly cinematic viewing experience with support for Dolby Vision and Atmos.
Thank you for choosing Sony!
Best regards,
- Stephanie
Rated 5 out of 5 stars
Exceptional quality and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new TV for the bedroom. The store helped me find the perfect product and were able to arrange delivery and installation within a day. The installers arrived on time and did a great job. They were very friendly and helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErnesthW, that's wonderful to hear! We couldn't be happier to hear that your new Sony - BRAVIA 8 is the perfect fit for your bedroom, and that your experience from selection to installation was so seamless. We designed the BRAVIA 8 with features like its stunning OLED picture quality for those deep blacks and vibrant colors, which truly shines whether you're watching movies or just relaxing. Plus, the exceptional motion handling ensures everything from fast-paced action to quiet scenes looks incredibly smooth and natural. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound. Very happy with our purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DarlaC,
We're delighted to hear that you are enjoying your Bravia 8! The TV's XR Processor ensures high-quality image processing, delivering stunning visuals with enhanced clarity, color, and contrast. Your feedback really help us as Sony strives to deliver the best quality products.
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great TVs with amazing picture quality - the purchase has not disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimP, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Picture wuality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb picture quality tremendous detail. Color accuracy is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM,
Thank you for the purchase! We're glad to hear that you like the picture color quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Viewing experience not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure, the picture is great. The screen glare and the muffled sound is not. The remote lacks a rewind button, making it harder to use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NancyT, We’re happy to hear you’re enjoying the picture quality. It’s definitely one of the highlights of this model. We're sorry to hear about your concerns with the screen glare and sound, though. We strive to make every experience top-notch, and it sounds like those aspects didn’t quite hit the mark for you. To achieve the best picture quality, we recommend not exposing the screen to direct illumination or sunlight and avoiding installing the TV in a room with reflective walls and floor materials. Using a brighter Picture Mode, like Vivid or Standard, will also help reduce reflection while watching TV or gaming. As for the remote, we can see how the lack of a rewind button could be frustrating, ease of use is so important! If you are inside an app/streaming app, rewind and fast forward can be controlled either pressing the left or right directional buttons and pause/play using the center button of the remote. Thanks for choosing Sony. -Jess
Rated 5 out of 5 stars
Sharp quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, sharp, perfect size for bedroom, sound quality isn’t bad. Honestly to this moment i’m happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orel,
Thank you for the great review! It's awesome to hear the Sony - BRAVIA 8 is a perfect fit for your bedroom and that you're enjoying the sharp picture quality. We're also glad the built-in sound is working well for you.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and color. Well worth the price.
I would recommend this to a friend Rated 4 out of 5 stars
Sony Oled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV took the risk with open box. TV came without stand and No remote Had minimal scratches along back side - Best Buy Side The TV itself is Amazing great quality pair it up with a sub woofer and it changed the game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dryx,
Thank you for your review! We're thrilled to hear that you find the K55XR80 amazing and that you're enjoying its great picture quality. It's fantastic that pairing it with a subwoofer has elevated your audio experience and "changed the game" for you.
We appreciate your feedback and are so glad you're enjoying your new TV.
Thanks for choosing Sony, have a cinematic day!
DiegoV






























