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Customer Ratings & Reviews

$1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 605 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Divide my expectations. Tweaking several of the settings is necessary in order to get best picture quality. Colors are rich, black is true black and puts out a very bright picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thenewWade,

      Thank you for the purchase! We're glad to hear that you like the picture color quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2024 Sony OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! If you are looking for a OLED television with a phenomenal picture quality, look no further than this Sony. While in the store, we compared OLED sets and this Sony was the absolute best option available. You will not regret the purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laurrelle, Thank you for the amazing review! We're glad you like the exceptional picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 55" Bravia 8 OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" Sony Bravia 8 OLED I purchased at Best Buy has the most outstanding picture quality of any TV I have ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VidaS!
      We feel privileged to know you’re enjoying such impressive picture quality with your new Sony Bravia 8.

      This TV’s OLED screen brings out super deep blacks and vibrant colors and the built-in smart features make it simple to stream your favorite shows and movies. Thanks so much for sharing your experience, it’s great to hear our technology is making a real difference for you.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunned at the quality of the picture and how well it can be seen in a bright room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW, thank you so much for your 5-star review of the Sony BRAVIA 8! It's fantastic to hear you're stunned by the picture quality and especially impressed with how well it performs in a bright room. We engineered the BRAVIA 8 to deliver breathtaking visuals and outstanding brightness, so your feedback truly makes our day. Thank you for choosing Sony and sharing your experience! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8, 55" w A5000 Sony Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much enjoy our Sony Bravia 8, 55 " tv. We are still struggling with some of the setup features as the technology is advanced from our previous unit. A very nice unit all in all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FastHenry,

      Thank you for the 5-star rating! We're glad to hear that you're enjoying your new Sony TV. You can check this help guide if you have any questions on how to use your TV.

      https://helpguide.sony.net/tv/lusltn1/v1/en-003/index.html

      Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Be careful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one but it started giving me black screens. Seems that this is a known issue. I took a chance and swapped for the same model. So far so good but we'll have to see. Seems this issue usually pops up in the 2-6 week timeframe. I've had the replacement for about 3 weeks and nothing yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cansam,

      We are sorry to hear about the black screen issue you experienced with your first unit, but we are glad to hear the replacement is performing well so far. To ensure your new BRAVIA 8 continues to run smoothly, we recommend keeping your software up to date and performing a power reset (unplugging for 60 seconds) if you notice any unusual behavior,

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and geek squad are tremendous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and geek squad is a tremendous with installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoyleS,

      We're glad to hear you're loving your new TV, and we appreciate you highlighting the great service from the Geek Squad team. We hope you have amazing movie nights ahead.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this TV but I just wasn’t quite satisfied. For the money I paid for it I expected a little more. I decided to take it back and get the LG G4 OLED and this TV blows the Sony OLED out of the water. Don’t settle for the second or third best TV. Treat Your self!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thank you for your feedback on the BRAVIA 8. We are sorry to hear that the TV did not meet your expectations. At Sony, we strive to provide the best quality and performance in our products, and we regret that this was not your experience. If you have any specific issues or features that you felt were lacking, we would love to hear more details so we can address them in future models. You can contact our product support team via phone call at 855-806-8464 or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:


      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv and lot clearer picture than all the tvs ive bought.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaysonM,

      Thank you for the wonderful review! We're thrilled to hear that you're enjoying your BRAVIA 8 and that you're seeing a much clearer picture than on any TVs you've had before. That's exactly what we aim for!

      The incredible clarity you're experiencing is thanks to the XR Processor. It's the brain of the TV, and it intelligently analyzes and enhances every scene in real-time. It boosts color, contrast, and clarity, so you're seeing every detail with astounding realism, no matter what you're watching.

      Thanks for choosing Sony, have a brilliant day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vanessa Moore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv!! The picture quality is amazing, everything about it! Also Best Buy was so helpful in helping us purchase it and then delivering and installing it. Thank you!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaM,

      Perfect! We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv, has the best picture and the size is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, JohnB!

      We are thrilled to hear that you're loving the picture quality and that the 55-inch size is the perfect fit for your space. There is nothing like that Bravia contrast to make your favorite content pop!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best OLED Hands Down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not regret it. Worth the price and SONY always great TVs and support whenever needed (not often because they are solid)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichieD, thanks for your awesome 5-star review! We're happy to hear that you find the Sony - 55" BRAVIA 8 to be the best OLED. The beautiful picture quality and immersive sound of this TV, will give you an incredible cinematic experience at the comfort of your home. We really hope this continues to be an enjoying experience for you, and thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv. The color is good and the sound is ok.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB,

      Thanks for your feedback on the BRAVIA 8. We're glad to hear how happy you're with the TV's great color quality.

      Regarding the sound, we understand that built-in TV audio can sometimes be limited. To potentially improve your experience, you might want to try exploring the sound settings in the TV's menu to find a mode that suits your preferences. However, for a truly enhanced home theater experience, many users choose to pair their BRAVIA TV with a Sony soundbar, which is designed to complement the TV's audio performance.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture better than I expected. I should have gotten the sound bar too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your feedback, Kurt! We're delighted to hear that you're enjoying the outstanding picture quality of your Sony k55xr80—it’s great to know it exceeded your expectations.

      For an even more immersive home entertainment experience, many customers choose to pair their Sony TV with a Sony sound bar. Our sound bars are designed to complement your TV and deliver enhanced, room-filling audio that brings movies, sports, and music to life. With features like powerful surround sound and seamless connectivity through HDMI ARC/eARC, upgrading your audio setup is easy and rewarding.

      If you have any questions about which sound bar would best suit your needs or how to set it up, feel free to reach out. We're here to help!

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Great picture do crisp and clear. Good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Angnic,

      Thank you for choosing Sony!

      We're pleased to learn that you love your K55XR80 TV and are enjoying its great picture and sound quality. Thank you for your review!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 Inch TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE the quality of the picture on this television!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CatherynD,

      Thank you for choosing Sony!

      We're truly heartened to learn that you absolutely love the picture quality on your K55XR80 TV! We take great pride in delivering a product you enjoy, and your positive comments about the K55XR80's picture quality are incredibly rewarding. We appreciate you taking the time to write a review.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the image quality the tv has. Easy to setnup and confiugute the graphics settings!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhyNot,

      That's wonderful to hear! We're delighted that you're appreciating the exceptional image quality of your BRAVIA 8. We put a lot of effort into ensuring a stunning visual experience and intuitive setup, so it's fantastic to know you found it easy to configure the graphics settings.

      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You cannot go wrong!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is beautiful and vivid. Love and happy that I have purchase this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GraceAnn,

      Thanks for these wonderful five stars!

      We're absolutely delighted yo heart you're enjoying your new BRAVIA 8 TV and that you find the color to be beautiful and vivid.

      The BRAVIA 8, with its OLED panel and advanced XR Processor, is designed to deliver stunningly accurate and vibrant colors, along with incredible contrast, so it's fantastic to know you're experiencing that difference.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. The picture quality is unreal. Black levels really make the contrast great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeyl2826,

      Thanks for the five stars!

      We're delighted to know that you're enjoying the exceptional picture quality of the BRAVIA 8, to the point that it feels almost unreal! It's fantastic to hear that the deep black levels are enhancing the contrast in such a striking way for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Other than some blur it is a great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv, I love the color depth, speakers are great for just a tv, I paired it with a sound bar and am enjoying it. That being said, there is blur in some anime and older tv shows around the object moving. Otherwise no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenR,

      Thank you for the review! We're glad to hear that you love the picture color quality of the TV. Thank you for choosing Sony!

      -David Sony_US