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Customer Ratings & Reviews

$1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 605 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY BRAVIA 55INCH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know what I was missing till I got this new Bravia television I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MaureenD,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture on this Oled. Games run and look amazing paired with a Ps5 Pro.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gage, thank you for sharing your experience! It is truly wonderful to know the Sony - BRAVIA 8 OLED's picture quality is impressing you, and even more so that you're experiencing the full power of its gaming capabilities when paired with your PS5 Pro. Thank you for choosing Sony, and enjoy every moment of your cinematic experience! Regards, Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    1st Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color & Sony has a great reputation. My old tv, which still worked beautifully, was a Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Dkjordan,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear you have been a loyal Sony customer! It is amazing to hear how much you are loving your BRAVIA TV, as well! With a fantastic 4K resolution screen and over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, we are sure you'll enjoy watching your favorite movies at the best quality possible!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply an Outstanding picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal TV...Absolutely an Amazing picture. Blown away by the various UHD videos that are available on YouTube

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelM, thank you for the fantastic review! We're delighted to hear you're enjoying the BRAVIA 8 exceptional picture quality. Now you can enjoy a sort of UHD videos not only on YouTube but on any streaming service that provides high-quality content. Thank you for choosing Sony! Best regards, –Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia TV purchase and installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup service was professional and on time. The team cleaned up area after installation. The Sony Bravia’s clarity and color is super.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardM, Thank you for the positive feedback! We're glad you had an amazing customer service experience. It's great to know that you're enjoying the superb colors and picture clarity of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Delicious Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE best TV. that's all you need to know. Beautiful, beautiful picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Demi,

      Thanks for your incredibly enthusiastic review of the Bravia 8! We absolutely love hearing you consider this is the best television thanks to its outstanding picture quality.

      We really appreciate your chose of Sony.

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fantastic. Great picture quality and the installation went very well. Geek Squad staff were tremendous! The sound bar we purchased is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewM,

      Thank you for the purchase! We're happy to hear that you like the picture quality of the Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    My Smart TV Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 2025 Samsung 65 inch smart TV after purchasing and returning a 55 inch Sony. The Sony oicture was too dark and we couldn't adjust the light to he bright enough. The Samsung picture is great, but has too many AI features for my wide, but otherwise we are used to Samsumg products. The process for exchanging was simple and made easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were considering the Bravia 7. When the sale price of the Bravia 8 dropped to the same price as the Bravia 7, we immediately purchased it before the price changed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dean,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that you took advantage of the K55XR80 sale price and made your purchase with confidence. It’s great to know that the value and features of the K55XR80 stood out to you, and we’re sure it will provide you with an excellent viewing experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV very sharp & clear, good sound quality Watching alot of movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joan,

      Thanks for posting this fantastic review.

      We're so glad to hear you're loving your new BRAVIA 8 and that it's delivering such a great experience for your movie watching with its sharp, clear picture and good sound quality.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of Bravia 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Replaced my previous Bravia which died after 14 years of quality service. Geek Squad did excellent job with delivery and setup. They were very knowledgeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikesag, Thank you for upgrading to your new Sony Bravia 8! You've made an excellent choice. We're very happy to hear you like the amazing picture quality of your new TV. It's also great to know that the Geek Squad did an excellent job with the delivery and setup. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Best picture I’ve have ever seen. Wish I would have bought the 65 inch now that I’ve seen the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SteveH, thank you for giving the BRAVIA 8 a five-star rating. We're delighted to read you're enjoying the picture quality it offers. Thank you for choosing Sony. Regards. -Jenn Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever had! The colors on this OLED TV are fantastic. You don't have to worry about screen burnout, as this Google TV has 4 built in screen savers that change the screen picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfiedcustomer, Thank you for your fantastic review! We're thrilled to hear that you are enjoying your Bravia 8 OLED TV. The vibrant colors and the built-in screen savers are indeed some of the standout features of this model. It's great to know that the screen savers are providing you with peace of mind regarding screen burnout. We appreciate your feedback and are delighted that our Google TV has exceeded your expectations. Enjoy your viewing experience and thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to get setup. And real happy with the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraC, thank you for your 5-star review! It's incredibly rewarding to hear that both the simple setup and the exceptional picture quality of your Sony -- BRAVIA 8 are exceeding your expectations. We strive to deliver an amazing viewing experience, and your feedback confirms we're on the right track. Thank you for trusting Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    OLED background is too dark, it is not very bright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Sony TVs are the best. I am still using a over 10 years old Sony TV. This Sony Bravia 8 has good movie picture quality, but the TV picture quality is not that good. The screen is darker than my old Sony LCD TV. If you never own a Sony TV, this is your best choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LessPower, Thank you for sharing your experience with your new Sony TV! We're glad that the picture quality of your Sony BRAVIA 8 TV is to your liking. However, if you find it a little dark, you may check this link helpful to configure various settings related to the TV display such as color and brightness for picture quality, or screen size: https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html . Hope this information helps!

      If you need further assistance, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience with the K-55XR80

      Thank you for choosing Sony, and here's to a more enjoyable viewing experience with your Sony TV!

      Best Regards,
      Maria Sony_US

  • Rated 5 out of 5 stars

    55 inch Bravia 8

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture. What you expect from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeffG,

      Thank you for choosing Sony!

      We're honored to hear that the K55XR80 TV is delivering the excellent picture quality you expect from Sony. Your recognition of our commitment to high standards means a lot to us, and we’re grateful to be part of your viewing experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!!! Easy to install is a much better product than the previous one that only lasted 3 yrs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenK, thanks for sharing your experience with the Sony - 55" Class BRAVIA 8! We're thrilled to hear you're enjoying the astonishing picture quality with pure blacks and high brightness, it's awesome to know as well that the installation process was easy. We really hope you continue enjoying your new TV and thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that offers the best in image quality. Sound is good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yanigue!
      It brings us great satisfaction to hear you're pleased with your new BRAVIA 8 TV! We're confident its stunning clarity, vibrant colors and impressive contrast will elevate your viewing experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Bravia 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great picture and sound, come on Sony the included remote should be backlit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW, thank you for the 5-star rating! It's fantastic to hear you're enjoying the stunning picture quality and immersive sound of the Sony - 55" Class BRAVIA 8! With features like Dolby Atmos and Dolby Vision, this TV truly delivers a cinematic experience right at home. We appreciate your recommendation about including a backlit remote. If you'd like to get one, you can visit the website of our main accessory supplier, Encompass, to order this type of remote.
      https://sony.encompass.com/
      Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My favorite purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bravia 8! Always easy purchase at Best Buy no hassles. Customer friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicoleD, thanks for sharing your review of the BRAVIA 8!

      We're absolutely thrilled to hear you're loving your new top-tier television and that it's bringing such a great experience to your home. It's also great to know you had such a smooth and customer-friendly purchase experience at Best Buy.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn. Sony_US