Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 605 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 605 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony great 8

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the upgrade picture quality is hands down perfect especially sports and live shows

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello hitech85, thank you for the five-star rating! We are pleased to learn you're enjoying the BRAVIA 8 exceptional picture quality –perfect to watch sports and live shows, of course! We bet this is the upgrade you needed to enhance your entertainment experience. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony's are the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our new Sony TV our last Sony TV lasted 18 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RonY,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      It is great to hear about your loyalty, as we really appreciate it! Thanks for always choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture quality. Meets all our expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      That's fantastic to hear! We're delighted that your BRAVA 8 is providing wonderful picture quality and meeting all your expectations. Delivering an exceptional viewing experience is what we strive for at Sony, and your 5-star feedback confirms we've achieved it with your new television. Thank you for choosing Sony!

      Best regards,
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    sony 55 Bravia OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one...Not Bad........ But, I've had better ( in 44 years ) Sony's in past..... bought because I watch mostly in a darkened room. it's ok.... BUT, still, the big-box style ( long gone ) TV's were/are still superior to these WHIMPY ( picture & sound quality ) flat screens ...... BUT SCREEN SIZE awesome & not obtainable without 4 sp ft of room !!!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelnC,

      We appreciate your decades of loyalty to Sony and your honest feedback.

      For the best picture quality in your darkened room, try setting the Picture Mode to Custom and ensuring the Light Sensor is turned off in the display settings. This will maximize the deep, accurate contrast that your BRAVIA 8 OLED panel is designed for.

      Thank you for choosing Sony.
      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am pleased with this product. The sound quality is good. The picture quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnDrink,

      We are pleased to hear that you are enjoying your new BRAVIA 8! It is great to know that the picture quality and sound are meeting your expectations.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! It has exceeded all expectations, and OLED is well worth the extra $$s. Even the sound is good, but a sound bar makes it better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeadfootLouie,

      It’s rewarding to hear that your new BRAVIA 8 has made such a massive impression in your home! We are glad you are enjoying the breathtaking OLED contrast, which brings every scene to life with pure blacks and vibrant colors, and that you've noticed the Acoustic Surface Audio+ technology that makes the screen the speaker for a truly immersive experience.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing, will not dissapoint.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, vibrant colors. Very sharp! Best Sony Bravia yet!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CDny72,

      Thanks for this fantastic feedback! We're absolutely thrilled to hear you're experiencing the beautiful, vibrant colors and exceptional sharpness on your Bravia 8. Knowing you consider it the "Best Sony Bravia yet!!" truly makes our day.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Has so much to offer. Picture quality is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuzR,

      Thanks for posting your wonderful review.

      We're so glad to hear you're enjoying your new BRAVIA 8's outstanding picture quality! We wish you to continue discovering all its features–you will love it even more!

      Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Suzray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity, great color. Excellent replacement choice for old TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SuzanneR,

      Thank you for choosing Sony!

      We’re absolutely delighted to hear that you’re enjoying your K55XR80 TV! It’s fantastic to know that you’re impressed with its stunning clarity and vibrant colors. It seems like it has been a remarkable upgrade from your previous television. Your positive experience inspires us to keep providing top-notch products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome oled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing especially in a darker room. Interface is awesome too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beachboy55,

      Thanks for sharing your positive feedback on the Bravia 8!

      We're absolutely delighted to hear that it looks amazing, especially in a darker room, truly highlighting the display's exceptional contrast and picture quality.

      It's also great to know that you find the interface awesome, making it easy and enjoyable to navigate your entertainment.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. What an upgrade from my previous Sony. Ordered Open Box and it’s perfect. Sound and picture quality are the greatest. Worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TracyS,

      Awesome! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great OLED !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life like picture quality, good sound ! Can’t go wrong with Sony !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SonyTVLover,

      Thank you for choosing Sony!

      It's truly a pleasure to hear that you're enjoying the lifelike picture quality and sound on your K55XR80 TV! We're beyond pleased to know that you appreciate the experience Sony delivers. Thank you for sharing your thoughts, and we hope you continue to enjoy your viewing experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brevia

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and viewing angle features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the K-55XR80, EWS1! We are delighted to hear that you are impressed with the excellent picture quality and viewing angle features.

      We designed our BRAVIA TVs with technologies like Cognitive Processor XR to deliver stunning visuals from any seat in the room. Your positive review confirms that our efforts to provide an immersive and high-quality viewing experience are paying off.

      Thanks again for choosing Sony! We hope you continue to enjoy your television for a long time.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality tv. Would buy again. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Gimli,

      That's fantastic to hear! We're so glad you're loving the picture quality and overall excellence of your BRAVIA 8 TV. Thank you for the great feedback and for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 55 inch tv & pucture

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality as well as sound from this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hooman,

      That's wonderful to hear! We're so glad you're enjoying the picture and sound quality of your new BRAVIA 8 OLED TV. We're very proud of the technology we've put into our new TV lineup, and it's fantastic to know it's making a difference in your viewing experience.

      Thanks for choosing Sony. -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good Picture but prone to frequent restarts

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Picture quality is good 2. Sound quality is good 3. Stand is sturdy 4. Has a game mode that dramatically reduces input latency Cons: 1. Periodically turns restarts after longer period of use (even after turning off various power saving modes) 2. Does not automatically detect when connected to gaming device and switch to game modes (which is required as latency is sufficiently increased in other picture modes) Overall, I have not been pleased with this purchase. Mainly due to the periodic restarts that frequently happens while I am enjoying content. It will freeze then restart and is good some for some time. Unfortunately this started 2 days after the return period. I will be buying a different TV to replace this one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AvgTechUser, we are sorry to hear that you are not satisfied with the Sony - 55" Class BRAVIA 8 OLED, we understand that it may be really frustrating to deal with a TV restarting, especially while you are enjoying your content, this is definitely not the experience we want you to have. We would like to suggest some steps and settings you can try to solve this problem: 1 - Disable Bravia Sync settings, you can go to Settings > channels and inputs > external inputs > Bravia sync settings > turn it off. 2- Turn off Samba interactive TV, go to Settings > system > samba interactive Tv. 3- Turn on Simple IP control, you can get there through settings > network and internet > home network > IP control > simple IP control. 4- Make sure you tv has the latest software version.
      If the problem persists or you may need more information, please email the below information to socialsupport@am.sony.com so we can better assist you. Full Name: Username: Telephone Number: Model Number: Issue/Concern: Thanks for choosing Sony. Sincerely, Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with this TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a very good resolution and the back sound is incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the K55XR80, HECTORJ! We’re thrilled to hear you’re enjoying the impressive resolution and incredible sound. The K55XR80 is designed to deliver lifelike picture quality with stunning detail and color, and immersive audio that truly enhances your viewing experience. We’re glad it’s meeting your expectations—enjoy your Sony BRAVIA TV and everything it brings to your home entertainment!

      Thank you again for being part of the Sony family!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv very happy with my purchase. This OLED tv gives a great movie watching experience as well as gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Víctor,

      That's fantastic to hear! We're thrilled you're so happy with your new K55XR80.

      It's great that you're experiencing the full potential of this OLED TV – its self-illuminating pixels deliver those incredibly deep blacks and vibrant colors that make both movies and gaming truly shine. The BRAVIA XR Processor ensures every scene is optimized for a breathtakingly immersive experience.

      Thanks for the 4-star review! We're delighted your purchase is bringing you so much enjoyment.
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing picture and I like the free apps that come with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NicolasT,

      Thank you for choosing Sony!

      It's truly wonderful to know you're enjoying the outstanding picture quality and the variety of free apps available on your K55XR80 TV! At Sony, our mission is to provide an exceptional viewing experience characterized by vibrant colors, remarkable clarity, and effortless access to your favorite entertainment. We hope you continue to enjoy your television!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very good Bravis

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect color and black depth. No glare issue in oceanfront room. And no loss viewing at wide angles. It did need a soundbar, however: tinny without.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RogerB, Thank you for your 5-star review of the BRAVIA 8! We're thrilled to hear that you are enjoying the perfect color and black depth, as well as the no-glare performance in your oceanfront room. It's great to know that the wide-angle viewing is meeting your expectations. We appreciate your feedback regarding the sound quality and the need for a soundbar. Your insights are valuable and help us improve our products. Thank you for choosing Sony! -Sam Sony_US