Customer Ratings & Reviews
- Model:
- K55XR80
- SKU:
- 6578569
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all expectations! Sound, visuals, design.. all worth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jennjenn, That's awesome! We're very happy to hear that the picture, sound, and design of the Sony BRAVIA 8 lived up to your expectations. Thanks for choosing Sony! -Sam
- Pros mentioned:Color
Clarity of picture is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is great. Color variations from the pixels are amazing. Perfect size for viewing all types of programming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaW, Great! We're glad you like the great picture clarity, vibrant colors, and perfect size of your Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Alvin the chipmunk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed the tv and the picture quality is very nice with a nice 3d picture look and we made some minor adjustments to the sound and now we are pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephV, Awesome! We're glad to hear you're enjoying the excellent picture quality and 3D effect of your Sony Bravia 8. It's great to know that after making some minor adjustments to the sound, you are now pleased with the overall experience. Thanks for choosing Sony! -Sam
Great purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality TV! Watching football games and playing on my PS5 never looked better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, thank you for your wonderful 5-star review! It's incredibly rewarding to hear that your Sony BRAVIA 8 is delivering amazing quality. Our goal is to make every viewing experience exceptional, especially for fast-paced content like football games and the stunning visuals on the PS5. We're so glad you're seeing the difference in clarity and color. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
GREAT ALL AROUND PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and sound, delivery service, sales person knowledge and professionalism. Easy to connect, sit down and enjoy1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gail, Thank you for the amazing review! We're glad you like the great color and sound and ease of connectivity with your new Sony Bravia 8. Thanks for choosing Sony! -Sam
Awesome TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome TV, Top quality. Cons it only has 2, 2.1 HDMI ports, one of the being a ARC/EARC. For a gamer with a PS5 Pro and a Xbox Series X I can’t use the ARC for my sound bar without buying a new expensive sounded bar with 2, 2.1 HDMI ports to pass to my console tru. I used the audio digital out cable and it took me days to get the audio delay out of it, watching a movie or playing a FPS was impossible with the audio delay. Sony needed to have 4, 2.1 HDMI ports on this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frank, We’re delighted to know that you are pleased with the outstanding performance of this remarkable OLED TV. Your feedback regarding the HDMI 2.1 port feature is greatly appreciated. We understand the importance of having two HDMI 2.1 ports, particularly for users with modern gaming consoles such as the PlayStation 5 and Xbox Series X. We acknowledge that complications can occur if one of these ports is designated for eARC connectivity. Rest assured, we have taken your comments into account and have already forwarded them to the relevant team for further consideration. Your input is invaluable to us, and we’re committed to continuously enhancing your experience. If you have any more suggestions or questions, please don’t hesitate to reach out. We're here to listen and help! Thanks for choosing Sony! -Jess
new to us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are very pleased. We just love the clarity and color on the shows. This is our first flat screen TV. WOW!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Mars55,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Picture quality
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, pretty good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeT, Thank you for the positive review! We're glad you like the excellent picture and sound quality of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony OLED is the best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent colors, pure blacks, smooth picture. Must have one TV. Sound coming out of the entire screen. Sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techno, Thank you for the positive review! We're very happy to hear you like the excellent colors, pure blacks, smooth picture quality, and amazing sound that your new Sony Bravia 8 delivers. Thanks for choosing Sony! -Sam
- Pros mentioned:Contrast
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great contrast. Happy to have purchased. TV is a tad slow on powering up, but to be expected with LEDs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
Thanks for sharing your review and experience with the BRAVIA 8 TV. We're glad that you like the picture quality of the TV. Your feedback about its boot up time is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may find this link helpful:
https://www.sony.com/electronics/support/articles/00028577
Thank you for choosing Sony!
-Ralph
Sony 8 OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture of the tv is literally a game changer. Tv shows are more enjoyable to watch and movies really pop more! Sound quality for a 55 inch is pretty good but can notice that the focus on this is just the picture itself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris. We're delighted to hear that you're enjoying your Sony Bravia 8 TV when it comes to playing video games, watching movies, streaming and even more!. The OLED technology really does its work. Your feedback is greatly appreciated as well. Thanks for choosing Sony!. -Milton
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia 8 OLED TV is great! Would recommend to all! My first Sony TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chrissy, Congratulations on your first Sony TV! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony Bravia 8. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
GoogleTV Makes Latest Bravia Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a fantastic picture, as you might expect from a Sony Bravia. But the GoogleTV integration is gratuitous and non-performant. Does not sync audio and video when using optical connection to a Sony receiver. Poor sync between audio/video is also present when using HDMI with or without the eARC interface - workaround requires using a Developer setting to limit background processes to 2 or 3 - setting reverts to default after restart (which is frequent because of auto-update). Overall: Boo!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Deuelpm, thank you for your feedback. We're glad to hear that you appreciate the picture quality of the BRAVIA 8. We sincerely apologize for any inconvenience you've experienced and are committed to ensuring you enjoy your complete TV set. Please contact us at [email protected] and provide your name, username, TV model number, a description of the issue, and your phone number. We will be happy to assist you personally. Regards, -Jenn
Not what I thought it would be.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Sony Bravia 8 because it has a reputation for being a really good gaming tee but unfortunately it wasn't. One thing that Disturbed me the most is every single time it detected a TV. It would go straight into Dolby vision and when it's in dilby vision it wouldn't allow me to make any kind of adjustments with contrast or brightness or color or anything. At the same time I had to do an a lot of adjustments in order to regulate the picture settings for SDR and HDR. It was a lot of work and not worth it. So I exchanged it for the LG G4 with which I'm extremely happy!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yogitim, thank you for taking the time to share your experience with the Sony - Bravia 8. We're sorry to hear it didn't align with what you were hoping for, especially in terms of gaming and picture control. Your feedback is incredibly important to us.
Regarding Dolby Vision, this format is designed to automatically optimize picture settings for the best possible image based on the content. Because of this, certain manual adjustments are limited. We understand this can be frustrating, especially if you prefer more hands-on control. We also hear your concerns about the effort required to fine-tune SDR and HDR settings, and we appreciate you highlighting that. We truly hope to have the opportunity to earn your trust again in the future. Thank you for considering Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Love it! The image quality is excellent, the OS is very fast and convenient
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmytro, Thank you for the great review! We're glad you love the excellent image quality and very fast and intuitive Google TV OS. Thanks for choosing Sony! -Sam
Best Buy Purchase and Set-Up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Josh and Patti were great at listening to my home theater needs then giving me options at every turn. No pressuring, they were patient with every one of my questions. When I finally decided, Patti was very thorough in explaining every detail of my bill and the various timelines for returns. Logan and Kennedy were the Geek Squad members who helped me set it up. I could not be happier with the purchase and service that I received.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisS, Thank you for sharing your wonderful experience with your Bravia 8! We're glad you're satisfied with your purchase and good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Beautiful Picture, Horrible Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony, but I cannot reccomend this product. Sad because the picture is beautiful, love the OLED and 2.1HDMI & Dolby Vision. But it constantly doesn’t even turn on! It forces me to unplug and plug it back in 2x a week. I bought it not even a month ago, and wish I had gone with an LG or something that works as advertised. Aldeady had to factory reset the TV, but still the same issues of not turning on when hitting the power button continue. Will probably be returning it since I have 60 Days. Very disappointing. It’s acting like my old Bravia which didn’t have these issues until 5 years in.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TomG,
We are sorry to hear that you are experiencing issues with your Sony K55XR80. If you still have the TV, we would like to ensure that you get the best experience out of the K55XR80 TV.
To troubleshoot the issue where the K55XR80 TV does not turn on and requires you to unplug and replug it, follow these steps.
Unplug the TV power cord from the wall outlet (or from the back of the TV if the power cord is detachable), wait for two minutes, and then plug it back in. Ensure the power cord is securely connected. Using the remote control, press and hold the POWER button until the menu appears, then select "Restart."
Alternatively, navigate through the TV menu: Quick Settings → Settings → System → Restart → Restart.
Turn off the TV and disconnect all external devices such as USB drives, hard drives, and HDMI-connected devices. Turn the TV back on to see if the issue persists. If the TV works fine without the external devices, reconnect each device one at a time to identify if a particular device is causing the issue.
Also, please verify that the wall outlet is functioning by connecting another device. If the TV was connected to a power strip or surge protector, try connecting it directly to the wall outlet to rule out issues with the power strip.
Ensure your TV's firmware is up to date. This can be done through the TV settings menu. You can also check for the latest software update on this link: https://www.sony.com/electronics/support/oled-tvs-android-bravia-8-xr80-/k-55xr80/software/00346878
Should you need further assistance or if the troubleshooting steps did not resolve the issue, please contact us for help at [email protected] with the following:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Carl
Best processing yet (with a couple of bugs).
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step up from the A80K,much improved video processing and color saturation.Now able to apply your video settings to all inputs and narrow stand options that both I have been telling Sony to have.Does have a issue with the eARC port that affects the video and issues with the Wi-Fi connection that with a software update will fix.Don’t bother calling Sony about this problem because they will just think it’s your issue with your HDMI cable or something other than the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi minitech, Thank you for sharing your wonderful experience with your new Sony Bravia 8! We're glad you're impressed with the improved video processing, color saturation, and overall picture quality of this TV. Your satisfaction is our priority, and we’re committed to resolving this matter promptly. We would to know more about your concerns and issues with this TV. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the Bravia 8:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
- Pros mentioned:Color
OLED Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors pop, and the black is so black! Great TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jwheeler75, Awesome! We're truly delighted to hear about your satisfaction with the amazing picture quality of your BRAVIA 8. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Picture quality
Best cinema tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv honestly the best picture on a tv I have ever seen nothing compares to it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heri, Awesome! We're thrilled to hear that you find it to have the best picture quality you've ever seen. Your positive experience is exactly what we strive for, and we appreciate you taking the time to share it with us. Thank you for choosing Sony! -Sam
