Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 605 reviews
(605 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Problem with apps.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV quality is great. I am having trouble with apps like PLUTO which won't open. Every thing is updated and my signal is excellent. Don't know what the problem is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterT,
We're glad to hear that you like the quality of the TV. We do apologize for the inconvenience. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on .. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV and Helpful Staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, love the clarity and the color. Staff was very helpful and not overbearing in the least.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JP44,
That's great! We're glad to hear that you love the picture color quality and clarity of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55” Oled TC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Oled TV give an excellent pictiure. Colts are very vibrant . Remote easy to change channels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeromeS, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv and picture. Wish I could have gotten a larger set to fit in my area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. RobertT,
Thanks for the review and the 5-stars rating! It is great to hear you love your BRAVIA TV! It fantastic picture is because of Sony’s intelligent Cognitive Processor XR, which makes sure to enhance the range of hues and saturation, revealing extremely precise details within textures, and color tones that look completely natural.
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy consumer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A TV that is the whole deal! Very pleased with quality of picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DianeS.
Thanks for the great review and the 5-stars rating! It is fantastic to know how much you are enjoying your brand new BRAVIA TV! With the great picture quality because of the Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity and the amazing capacity to access billions of accurate real-world colors thanks to the XR Triluminos Pro!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Rated 3 out of 5 stars
Bad TV buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv keeps shutting off and freezing up. It happens almost daily. We have tried unplugging it and plugging it back in. It is not a he service because everything else in the house works just fine. We bought it refurbished so I have to assume it’s a bad tv!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Jb88.
We are truly sorry to hear about the freezing and power issues you’re experiencing with your K-55XR80. We understand how frustrating this is, especially when other devices are working fine.
While refurbished units should meet high standards, persistent freezing can often be resolved with a factory reset or a firmware update. We’d like to help you get this sorted—please contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can look into this for you.
Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony. Excellent TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. Great color!! The picture quality is exceptional. I would highly recommend the Sony bravo eight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianeH! Thank you so much for your wonderful review! We are truly honored to hear that you love your new Sony Bravia TV and appreciate the vibrant colors and exceptional picture quality.
Our Bravia 8 offers a stunning viewing experience and features, like 4K HDR and advanced color technology that makes a positive impact on your entertainment.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and streaming. Love the picture quality almost passes for real life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamJ, thank you for the five-star review! We're delighted to hear that the BRAVIA 8 has become your ultimate entertainment companion. We appreciate your kind words about its incredible picture quality, which truly immerses you in the action. Thank you for choosing Sony! Best regards. -Jenn
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great, the picture quality is fantastic and mounting wasn’t hard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SueC, thank you for the five-star rating! We're thrilled to hear you're enjoying the BRAVIA 8 exceptional picture quality–and it easy mounting. Thank you for choosing Sony. Best regards, -Jenn.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
55” Sony OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is GREAT! Great picture and controls moves smoothly… no issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Samsung,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are loving your Sony BRAVIA TV picture quality! Including Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity for you to enjoy the content on the highest quality!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Bravia 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still new to the TV but nice picture , however has reflection issue due to lights behind
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DAVIDL, thank you for sharing your feedback and highlighting both the great picture quality and your concern with reflections on your K55XR80.
Reflections on the TV screen can sometimes occur when there are strong light sources, such as lamps or windows, positioned behind the main viewing area. This is a common characteristic for many flat-screen televisions, as the screen may reflect ambient lighting in the room.
To help minimize this effect, you can try a few adjustments:
- Position the TV so it faces away from direct light sources.
- Adjust the lighting in your room, reducing strong lights directly behind your viewing position.
- Use curtains or blinds to control sunlight if the TV is opposite a window.
- If possible, use lower-brightness or indirect lighting in the area behind the TV.
We appreciate your input, which helps us continuously improve our products and support resources. If you have further concerns or need more tips, please feel free to reach out to our support team.
Thanks again for choosing Sony and for being a valued customer!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV with excellent picture quality and great color right out of the box! Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankG, Thanks for your review! We're thrilled to hear that you're enjoying your Sony BRAVIA 8 and that the picture quality impressed you right out of the box. We appreciate your recommendation and hope you continue to love your TV! Thank you for choosing Sony! -Maria
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality and the size is perfect for my room. I love the TV. The sound is OK , but I wish it was a little more engaging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevronE,
Thank you so much for your kind words about the K55XR80! We're thrilled to hear that you're enjoying the picture quality and that it fits perfectly in your room. We appreciate your feedback on the sound as well. We’re always looking for ways to enhance our products and your insights are invaluable.
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
55" Sony Bravia
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a much needed new TV purchase. The picture and color is amazing, love the 55" size. The sound is adequate but knew that going in. We decided not to invest in the soundbar for our TV room space. I'm overall happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamiT, Thank you for the positive review! We're so happy to hear you like the amazing picture and color, size, adequate sound, and overall performance and quality of your new Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is a great one ! i did not want to spend this much bu i am glad i did!! great model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerG,
Awesome! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture , so clear. Very satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is exceptional! Awesome quality and clarity!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobinW, thank you for the fantastic 5-star review! We're really happy to hear you're enjoying the exceptional quality and clarity of the Sony - BRAVIA 8. It's designed to deliver stunning visuals with vibrant colors and deep contrast, bringing every scene to life. We truly appreciate your positive feedback, and thank you for choosing Sony! Best regards, -Dominick
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy that I’have done. Excellent service.!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia OLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is amazing and clear It’s perfect for my living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user642151, thank you for sharing your review! We are truly delighted to learn that you're enjoying your BRAVIA 8's exceptional picture quality. We're confident that it is the perfect addition to your living room! Thank you for choosing Sony. Sincerely, -Jenn.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does have a nice picture but goes dim after awhile. We call Sony and went through power save settings and tried different picture settings with no luck.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AZReview,
Thank you for the review and we're glad to hear that you like the picture quality of the TV. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David






























