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Customer Ratings & Reviews

  • SONY OLED
  • Angle. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • Left. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • Back. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The largest text on the remote control is "Netflix." The other text on the remote control includes "TV Menu," "Ch," "Sony Pictures Core," "Disney+," "Prime Video," "Crunchyroll," "YouTube," and "Sony."
  • Alt View 1. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The image features a large flat screen TV displaying various apps and content, including YouTube, Netflix, Disney+, and Spotify. The TV is also showing a movie, specifically "The Super Mario Bros. Movie." The TV screen is filled with different content, making it a one-stop entertainment hub for users.
  • SONY BRAVIA 8 OLED
  • Alt View 3. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The image features a black box with a display screen on it. The screen is displaying the time and date, which is "12:00" and "01/01/2016." The box is made of black squares and has a white label with information about the device. It is likely that the device is a control panel for a building or a piece of equipment.
  • The image features a large flat screen TV mounted on a wall in a living room. The TV is positioned between two couches, with one couch on the left side and the other on the right side of the room. The room also includes a dining table, a few chairs, and a potted plant. There are several bottles placed around the room, and a handbag can be seen on the floor. The overall scene is a well-furnished living space with a focus on entertainment and relaxation.
  • The image features a television set, specifically a Bravia 8 55" class TV, which is displayed in various sizes. The TV has a minimum size of 48.1" and a maximum size of 1.9". It is accompanied by a remote control, which is placed next to the TV. The TV is also equipped with Netflix and Amazon Prime Video apps, making it a versatile entertainment option for users.
  • The image features a collage of various scenes, including a mountain, a forest, a lake, and a motorcycle. The largest text in the image reads "Every scene intelligently enhanced with powerful processing." The following text is cleaned up to read "SONY Enhanced Expanded brightness color Motion XR Refined processing clarity 250."
  • The image features a night scene with a group of people walking on a street. There are at least 12 people visible in the scene, with some walking closer to the foreground and others further in the background. The street is illuminated by numerous lanterns, creating a vibrant and lively atmosphere. The image is described as having over 8 million self-lit pixels, which suggests that it is a high-resolution image. The pixels are precisely controlled to produce pure black and high brightness, which enhances the overall visual quality of the image. The presence of the lanterns and the night setting contribute to the overall ambiance of the scene.
  • "Truly cinematic movie experience at home with Dolby Vision Atmos IMAX Enhanced - dts."
  • Voice Zoom 3: Always hear people's voices clearly, even in loud action scenes.
  • The image showcases a living room with a couch and a flat screen TV. The TV is paired with Sony soundbars, which are designed to enhance the audio experience. The soundbars are placed on a table in front of the TV, creating an immersive entertainment setup. The living room also features a potted plant, adding a touch of greenery to the space. The combination of the TV, soundbars, and comfortable seating creates a cozy and enjoyable environment for watching movies or shows.
  • Picture as the creator intended.
  • Movies Included: 5 movie credits to redeem on latest movie releases. 12 months unlimited streaming of up to 100 movies. Sony Pictures Core. Sony Pure Streaming Core. Gran Turismo: Based on a True Story. Featured: Denzel Washington in The Equalizer 3. Spider-Man: No Way Home. No Hard Feelings. Add to Your Library. Purchase an eligible TV and register for Sony Pictures Core by February 23, 2026, to be eligible for promotion offers. Available movies subject to change. Terms and conditions apply; for more details, see <https://www.sony.net/sony-pictures-core>. 2024 Layout and Design. Sony Pictures Home Entertainment Inc. All Rights Reserved.
  • Google TV™ brings together movies, shows, live TV and more from across your apps and subscriptions and organizes them just for you. For you Live Apps Library YouTube Oppenheimer Trending | Christopher Nolan's magnificent global phenomenon about the father of the atomic bomb Top picks for you ET L . XMEN Disney+ I - - mr.& mrs smrth - MASTERS AIR AR aen I - - Your epps NETFLIX Free TV channels prime video Disney+ tv max hulu Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube and YouTube Music are trademarks of Google LLC.
  • Perfect for PlayStation 5 - EXCLUSIVE FEATURES: Auto HDR Tone Mapping, Auto Genre Picture Mode, 4K 200d MARVEL SPIDER-MAN 2 PS5, PS5 Mode Modua, MUMI, custom sensings, MUN, viw Toututa q warch Coosshal nnaa Standara a om om - ve All your gaming settings and assist features in one place with Game Menu. PS5 console, DualSense" controller, and vertical stand sold separately. Visual effects and UI are simulated. Captured on PSS* Mix of gameplay and in-game cinematics. D 2024 Sony Interactive Entertainment LLC. Developed by Insomniac Games, Inc.
  • BRAVIA CINEMA IS COMING HOME Recreate the excitement of the movies, right at home. BRAVIA will fill every corner of your space with a captivating cinema-like experience.
  • Use the BRAVIA Connect app to easily control your BRAVIA TV from your smartphone and change volume, picture settings, and advanced settings.
  • The image features a blue car parked on a street, with a building in the background. The car is positioned in the middle of the scene, and there are two other cars visible in the background. The image is advertising a TV with billions of accurate colors, showcasing the vibrant colors and details of the scene.
  • Sony - Why upgrade to the BRAVIA8 video 1 minutes 08 seconds
  • BRAVIA 8 OLED Overview Video video 1 minutes 50 seconds
  • Sony BRAVIA 8 Unboxing Guide Video video 3 minutes 01 seconds
  • Sony TV Google Video video 3 minutes 21 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Google Assistant Video video 2 minutes 26 seconds
  • Safely Unbox Your Sony TV video 2 minutes 25 seconds

Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)

Model:
K55XR80
SKU:
6578569
Highly rated by customers for:
Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 504 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 504 reviews

  • Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV, Top quality. Cons it only has 2, 2.1 HDMI ports, one of the being a ARC/EARC. For a gamer with a PS5 Pro and a Xbox Series X I can’t use the ARC for my sound bar without buying a new expensive sounded bar with 2, 2.1 HDMI ports to pass to my console tru. I used the audio digital out cable and it took me days to get the audio delay out of it, watching a movie or playing a FPS was impossible with the audio delay. Sony needed to have 4, 2.1 HDMI ports on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, We’re delighted to know that you are pleased with the outstanding performance of this remarkable OLED TV. Your feedback regarding the HDMI 2.1 port feature is greatly appreciated. We understand the importance of having two HDMI 2.1 ports, particularly for users with modern gaming consoles such as the PlayStation 5 and Xbox Series X. We acknowledge that complications can occur if one of these ports is designated for eARC connectivity. Rest assured, we have taken your comments into account and have already forwarded them to the relevant team for further consideration. Your input is invaluable to us, and we’re committed to continuously enhancing your experience. If you have any more suggestions or questions, please don’t hesitate to reach out. We're here to listen and help! Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Contrast

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great contrast. Happy to have purchased. TV is a tad slow on powering up, but to be expected with LEDs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will,

      Thanks for sharing your review and experience with the BRAVIA 8 TV. We're glad that you like the picture quality of the TV. Your feedback about its boot up time is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may find this link helpful:

      https://www.sony.com/electronics/support/articles/00028577

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 8 OLED TV is great! Would recommend to all! My first Sony TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chrissy, Congratulations on your first Sony TV! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony Bravia 8. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, pretty good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeT, Thank you for the positive review! We're glad you like the excellent picture and sound quality of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Best Buy Purchase and Set-Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Patti were great at listening to my home theater needs then giving me options at every turn. No pressuring, they were patient with every one of my questions. When I finally decided, Patti was very thorough in explaining every detail of my bill and the various timelines for returns. Logan and Kennedy were the Geek Squad members who helped me set it up. I could not be happier with the purchase and service that I received.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisS, Thank you for sharing your wonderful experience with your Bravia 8! We're glad you're satisfied with your purchase and good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Best processing yet (with a couple of bugs).

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a step up from the A80K,much improved video processing and color saturation.Now able to apply your video settings to all inputs and narrow stand options that both I have been telling Sony to have.Does have a issue with the eARC port that affects the video and issues with the Wi-Fi connection that with a software update will fix.Don’t bother calling Sony about this problem because they will just think it’s your issue with your HDMI cable or something other than the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi minitech, Thank you for sharing your wonderful experience with your new Sony Bravia 8! We're glad you're impressed with the improved video processing, color saturation, and overall picture quality of this TV. Your satisfaction is our priority, and we’re committed to resolving this matter promptly. We would to know more about your concerns and issues with this TV. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the Bravia 8:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Love it! The image quality is excellent, the OS is very fast and convenient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dmytro, Thank you for the great review! We're glad you love the excellent image quality and very fast and intuitive Google TV OS. Thanks for choosing Sony! -Sam Sony_US

  • Great tv and geek squad are tremendous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and geek squad is a tremendous with installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoyleS,

      We're glad to hear you're loving your new TV, and we appreciate you highlighting the great service from the Geek Squad team. We hope you have amazing movie nights ahead.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • new to us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very pleased. We just love the clarity and color on the shows. This is our first flat screen TV. WOW!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mars55,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Color

    OLED Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors pop, and the black is so black! Great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jwheeler75, Awesome! We're truly delighted to hear about your satisfaction with the amazing picture quality of your BRAVIA 8. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality TV! Watching football games and playing on my PS5 never looked better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, thank you for your wonderful 5-star review! It's incredibly rewarding to hear that your Sony BRAVIA 8 is delivering amazing quality. Our goal is to make every viewing experience exceptional, especially for fast-paced content like football games and the stunning visuals on the PS5. We're so glad you're seeing the difference in clarity and color. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Best cinema tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv honestly the best picture on a tv I have ever seen nothing compares to it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heri, Awesome! We're thrilled to hear that you find it to have the best picture quality you've ever seen. Your positive experience is exactly what we strive for, and we appreciate you taking the time to share it with us. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Beautiful picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality! Sound quality is also excellent. I highly recommend this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricR, Fantastic! We're very pleased to hear you like the excellent picture and sound quality of your Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Beautiful Picture, Horrible Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony, but I cannot reccomend this product. Sad because the picture is beautiful, love the OLED and 2.1HDMI & Dolby Vision. But it constantly doesn’t even turn on! It forces me to unplug and plug it back in 2x a week. I bought it not even a month ago, and wish I had gone with an LG or something that works as advertised. Aldeady had to factory reset the TV, but still the same issues of not turning on when hitting the power button continue. Will probably be returning it since I have 60 Days. Very disappointing. It’s acting like my old Bravia which didn’t have these issues until 5 years in.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG,

      We are sorry to hear that you are experiencing issues with your Sony K55XR80. If you still have the TV, we would like to ensure that you get the best experience out of the K55XR80 TV.

      To troubleshoot the issue where the K55XR80 TV does not turn on and requires you to unplug and replug it, follow these steps.

      Unplug the TV power cord from the wall outlet (or from the back of the TV if the power cord is detachable), wait for two minutes, and then plug it back in. Ensure the power cord is securely connected. Using the remote control, press and hold the POWER button until the menu appears, then select "Restart."
      Alternatively, navigate through the TV menu: Quick Settings → Settings → System → Restart → Restart.

      Turn off the TV and disconnect all external devices such as USB drives, hard drives, and HDMI-connected devices. Turn the TV back on to see if the issue persists. If the TV works fine without the external devices, reconnect each device one at a time to identify if a particular device is causing the issue.

      Also, please verify that the wall outlet is functioning by connecting another device. If the TV was connected to a power strip or surge protector, try connecting it directly to the wall outlet to rule out issues with the power strip.

      Ensure your TV's firmware is up to date. This can be done through the TV settings menu. You can also check for the latest software update on this link: https://www.sony.com/electronics/support/oled-tvs-android-bravia-8-xr80-/k-55xr80/software/00346878

      Should you need further assistance or if the troubleshooting steps did not resolve the issue, please contact us for help at socialsupport@am.sony.com with the following:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    OLED just what I hoped for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only had for a few days but love it. Great picture and sound. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrvR, Congratulations on your new Sony Bravia 8! We're so pleased to hear you appreciate the ease of setup and great picture and sound quality of this TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    GoogleTV Makes Latest Bravia Disappointing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a fantastic picture, as you might expect from a Sony Bravia. But the GoogleTV integration is gratuitous and non-performant. Does not sync audio and video when using optical connection to a Sony receiver. Poor sync between audio/video is also present when using HDMI with or without the eARC interface - workaround requires using a Developer setting to limit background processes to 2 or 3 - setting reverts to default after restart (which is frequent because of auto-update). Overall: Boo!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Deuelpm, thank you for your feedback. We're glad to hear that you appreciate the picture quality of the BRAVIA 8. We sincerely apologize for any inconvenience you've experienced and are committed to ensuring you enjoy your complete TV set. Please contact us at socialsupport@am.sony.com and provide your name, username, TV model number, a description of the issue, and your phone number. We will be happy to assist you personally. Regards, -Jenn Sony_US

  • Pros mentioned:
    Picture quality

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Picture and sound are amazing. Great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dewy, Fantastic! We're glad you like the ease of setup and amazing picture & sound quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Sony did it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and up to date features. The audio via the sound bar is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, You made the right choice! We're glad that you like your new TV. Thank you for choosing Sony! -Craig Sony_US

  • Sony OLED delivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design combined with superior OLED performance. Good job Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jambro27,

      Great! We're thrilled that you like the design and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love the quality of Sony TVs, but the last one I purchased didn't last 5 years (bad tuner). But I thought that was an anomaly and I purchased this one, a more expensive model. I am disappointed with the brightness when in the cable mode. I have seen a few glitches, I think this one will have end up having tuner issues as well. This might be my last Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donita,

      Thank you for your time writing this review. While we're glad that you like most of the features, we regret to hear that you're having some issues with your Sony BRAVIA 8 TV. Having read your review regarding the brightness when in the cable mode, please give us more information about the situation you are facing with your setup so we can better assist you.

      Picture mode settings provide preset adjustments for the type of picture you are viewing. Picture settings also allow a wide array of changes to color, contrast, clarity, and brightness that can improve the viewed content on your Google TV. The picture quality may improve if you change it in [Picture] under [Settings].

      For more information, please visit the link here: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80l/articles/00190409

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the BRAVIA 8:

      Regards,
      Jess Sony_US

Page 19, Showing 361-380 of 504 reviews
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