Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 550 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Bravia 55"
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome television. Replaces the 2013 Sony Bravia.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi nana,
That's a very nice upgrade! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best tv yet!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful colors, clear and crisp. Love it! Only Sony Bravia OLED for me!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DianeC, Amazing! We're thrilled to hear that you love the beautiful colors and clear, crisp display of your Sony Bravia 8 OLED TV. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Television is exactly as ordered. Perfect for our needs.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thank you for your feedback, Pasquale21!
We are so pleased to hear that your new K-55XR80 television arrived exactly as ordered and is perfect for your needs! Customer satisfaction is our top priority, and it's rewarding to know we've delivered the right product for your home.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Pros mentioned:
Color
Rated 5 out of 5 stars
New beginnings
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic blacks colors love that i can customize every setting done with samsung sony forever
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Mattg316,
Perfect! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Cons mentioned:
Software
Rated 1 out of 5 stars
Fails at being a television -- "No Program Info"
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV looks great for streaming apps but it is pretty hard to find ANY TV that looks bad these days it isn't the 80's.
The one thing Sony did that is really superior to other alternatives is provide access to OTA TV and streaming with one guide UI. Other than cheap FIreOS TV's everyone else requires that you launch a separate app to choose TV stations.
The problem is that the latest firmware update (which can not be rolled back) provides 3!! different television guides and NONE of them work. One guide only works on 3 stations, one guide only works to show current program AFTER you watch the channel for 5 minutes, and the primary Google UI only works 1-2 days per month. It basically just worked long enough to pass the initial return window.
Support is worthless. Google and Sony point their fingers at each other and no one admits that they simply turned off the servers. They just give you days worth of nonsense to do -- trust me factory reset will not help and clear data for google TV is a disaster.
Unlike other content issues there is no work-around for this by installing an external device. There is NO streaming device that handles OTA without either having crap resolution (AirTV) or launching a separate app (any other OTA streamer). Television is the one thing you need your TV to do properly.
If you enjoy "No Program Info" definitely buy this. Otherwise save your money and buy a different brand.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi DavidA, thank you for taking the time to share your thoughts with us. We sincerely apologize for the frustrating experience you've had with your BRAVIA 8 TV and the issues following the recent firmware update. We understand your disappointment, especially since the integrated guide was a significant factor in your purchase decision.
We'd like to investigate this further and try to find a solution for you. Please send us an email at [email protected] with the following information:
Full Name: BestBuy Username: Telephone Number: Model Number: Issue/Concern:
Thanks for considering Sony products. We appreciate your patience and look forward to assisting you. Sincerely, Stephanie
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture, best looking TV I've owned, upgrade was very worth it.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Blake, Thank you for your wonderful review! We're thrilled to hear that you are enjoying your Sony BRAVIA 8 TV. It's fantastic to know that you find the picture quality beautiful and that the upgrade was worth it. Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony bravia
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product l would totally recommend it for anyone
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CharlieVanDina,
Amazing! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sharp quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv, sharp, perfect size for bedroom, sound quality isn’t bad.
Honestly to this moment i’m happy with my purchase!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Orel,
Thank you for the great review! It's awesome to hear the Sony - BRAVIA 8 is a perfect fit for your bedroom and that you're enjoying the sharp picture quality. We're also glad the built-in sound is working well for you.
Thank you for choosing Sony!
Best regards, Dominick
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Dave Hinni (84 yrs old)
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Are very pleased with our Sony, the dimension is perfect for our room size and we were able to set it up without any problems
I would recommend this to a friend
Brand response from SonyListens
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Hi ShariH, Thank you for the fantastic review! We're happy to hear you like the ease of setup and it fits perfectly in your room. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Sony Oled
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing TV took the risk with open box. TV came without stand and No remote
Had minimal scratches along back side - Best Buy Side
The TV itself is Amazing great quality pair it up with a sub woofer and it changed the game.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Dryx,
Thank you for your review! We're thrilled to hear that you find the K55XR80 amazing and that you're enjoying its great picture quality. It's fantastic that pairing it with a subwoofer has elevated your audio experience and "changed the game" for you.
We appreciate your feedback and are so glad you're enjoying your new TV.
Thanks for choosing Sony, have a cinematic day! DiegoV
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my tv. Great picture and clarity when playing games
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MikeD,
Awesome! We're happy to hear that you love the picture quality of the TV for your gaming needs. Thank you for choosing Sony!
-David
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Bravia 8 - great tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great. We had it mounted by GeekSquad, they were very helpful setitng it all up. Fits our space great
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Wpeterson05, awesome! We're glad you had great experience with your purchase. We hope you are enjoying your new TV! Thanks for choosing Sony! ~Earl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great but
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
loved it but i cant get over the glare had to return it but great picture
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MohamedS, Thank you for your feedback on the BRAVIA 8. We're glad to hear that you loved the picture quality. We understand that glare can be a significant issue, and we're sorry to hear that it led to your decision to return the TV. Here are some general guidelines to help manage glare on your TV:
Placement: Position your TV away from windows or direct light sources. If possible, place it in a room where you can control the lighting.
Curtains and Blinds: Use blackout curtains or blinds to reduce the amount of natural light entering the room. This can significantly cut down on glare.
Adjusting TV Settings: Increase the brightness and contrast settings on your TV. This can help make the picture more visible in bright conditions.
I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Office TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sharp picture, and nice installation by Geek Squad.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi LarryR,
Awesome! We're thrilled that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love Sony and this model is amazing! You can’t go wrong!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ThomasM,
Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!
-David
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality and picture I love it.
It is worth it for that price.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AlirezaM, Amazing! We're thrilled to hear that you're pleased with the outstanding picture quality and affordability of the BRAVIA 8. Thank you for your purchase and for choosing Sony! - Romeo
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
OLED is the way. SONY!!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is so far is great! Crystal clear image. Way better than our former TV. Highly recommend.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Gmandoc, Thank you for the positive review! We're thrilled to hear you like the crystal clear image of your new Sony BRAVIA 8. We appreciate the recommendation and thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 55 inch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great picture..good quality sound..netflix works great..
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi RobertA,
That's great! We're glad to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!
-David
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Sony Bravura 55 inch television
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased several brands of Televisions previously and so far the picture quality is the best I by far.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JohnT,
Awesome! We're glad to hear that you like the picture quality of your new Sony TV. Thank you for choosing Sony!
-David
Rated 3 out of 5 stars
Random Reboot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My previous front room Sony TV worked just fine. We cut the cable and needed a smarter TV in the bedroom to support the new option we went with. The older Sony in the bedroom did not support the TV option we went with but still works fine. Therefore, we bought this one and did some rotation of TVs. During the first week it rebooted a couple times, back-to-back, while watching a show. The next day it rebooted agin without user input. I went to setting and shut off any engery saver option I could fine. It was fine for the next month. Now it is doing it again on a daily basis. Not sure what to think other than see what Best Buy and Sony will do for me. Kind of sounds like a power supply probelm. I am a Best Buy and Sony guy. Have had a Sony TV for 40+ years. Yes those were heavy tube TVs back then. I have been buying my electronics from best buy since they opened. I a hoping for a good outcome from Sony and Best Buy. Hpoing to come back and give a positive update
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi teceditor,
Thanks for sharing your review and experience with the BRAVIA 8 TV. It's unfortunate that the TV reboots on its own. For optimum performance, make sure that the software version is up-to-date. You may also refer to the troubleshooting steps on this link to help resolve the issue:
Hope this helps. If still not resolved or you need further assistance, please email the below information to [email protected].
Name: Username: Model Number: Issue: Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv