Customer Ratings & Reviews
- Model:
- K55XR80
- SKU:
- 6578569
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Clarity of picture is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is great. Color variations from the pixels are amazing. Perfect size for viewing all types of programming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaW, Great! We're glad you like the great picture clarity, vibrant colors, and perfect size of your Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
GREAT ALL AROUND PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and sound, delivery service, sales person knowledge and professionalism. Easy to connect, sit down and enjoy1
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gail, Thank you for the amazing review! We're glad you like the great color and sound and ease of connectivity with your new Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Bravia 8 is worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy setup. This is replacing a Bravia from 2009 that still works good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM, We're pleased to hear that you like the picture quality and ease of setup. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Great visuals
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and color. Recently updated from a curve TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeylaS,
Awesome! We're glad to hear that you like the picture color quality of the TV. Thank you for choosing Sony!
-David
Perfect TV but bad experience with open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV but bad experience with open box. It was an ope. Box excellent condition, should’ve had all the original pieces. I got home at night from picking up the tv and couldn’t use it until the next day because the screws for the legs were not included. Then within the first three months the tv had randomly shut off on me 3 times while watching something and would make a weird sound coming from the speakers. Definitely a defective tried to pass as an “excellent condition” open-box
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexM,
Thank you for sharing your feedback regarding the K55XR80 BRAVIA 8 TV. We sincerely apologize for the inconvenience you encountered with your open-box purchase and the subsequent issues with your unit.
To address the random shut-off problem you're experiencing, we highly recommend updating your TV's firmware to the latest version. This update resolves several issues that may lead to unexpected restarts. For more details, please follow this link:
https://www.sony.com/electronics/support/oled-tvs-android-bravia-8-xr80-/k-55xr80/software/00346878.
We hope this information proves helpful. If you require further assistance or have any questions about our products, please do not hesitate to contact us. We are always here to help! You can reach us via email at [email protected], providing the following details:
- Name
- Username
- Model Number
- Issue/Concern
- Telephone Number
Thank you for your purchase and for choosing Sony.
Best regards,
Romeo
- Pros mentioned:Picture quality
My review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it this store. I bought tv 55 inch sony. There is nice everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BatsaikhanB, You've definitely made a great choice! We're delighted to hear that you like your new Sony BRAVIA 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Best Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture ever and the size is just perfect for my room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelC,
Awesome! We're glad to hear that you like the picture quality and size of the TV for your room. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Ultimately had to return mine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the TV was awesome but I found the sound from the TV really subpar. The speakers are either way too small or underpowered that you basically will need a soundbar or stereo just to watch TV without being annoyed. It sounded way worse than my 10yr old Sony TV. The Google TV integration wasn't bad but one of the apps I use the most (Xfinity Stream) doesn't work with Google TV so using it in another room like I planned wouldnt work out unless I use my Roku. That pretty much limits the usefulness of Google TV in my case. Ultimately I wound up having to return the TV. My problems started with the audio getting out of sync, static on every source, then random reboots. Ultimately one of the reboots led to an endless boot loop and the TV just died. I contacted Sony and they were basically no help so I decided to return it especially when all of this happened within a 3 hour timeframe.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jwreed4130, Thank you for sharing your feedback about the Sony BRAVIA 8 TV. We are sorry to hear about your experience and appreciate your detailed review.
We understand that sound quality is crucial for an enjoyable viewing experience. The BRAVIA 8 is designed to deliver high-quality audio, but we recognize that individual preferences and room acoustics can affect the perception of sound. Many customers find that adding a soundbar or external speakers enhances their audio experience significantly.
We also acknowledge that some apps like Xfinity Stream may not be compatible. However, you can use the built-in Chromecast feature to cast the content from the Xfinity Stream app on your mobile device to this TV.
We apologize for the technical issues you faced, including audio sync problems, static, and reboots. These are not the experiences we want our customers to have.
Updating the firmware of the TV is one of our suggested steps to address such issues. We regret that our support team was unable to resolve your concerns promptly.
If you have any further questions or need assistance, please feel free to contact us directly. You can email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We value your feedback and are committed to improving our products and services. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
- Pros mentioned:Picture quality
Sony OLED is the best!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent colors, pure blacks, smooth picture. Must have one TV. Sound coming out of the entire screen. Sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techno, Thank you for the positive review! We're very happy to hear you like the excellent colors, pure blacks, smooth picture quality, and amazing sound that your new Sony Bravia 8 delivers. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clear and sharp picture. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldlH,
Awesome! We're glad to hear that you like the clear and sharp picture quality of the TV. We appreciate the recommendation and thank you for choosing Sony!
-David
Good Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this tv. Sony has proven reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankF,
We are delighted to hear you are happy with your BRAVIA 8 television! It is rewarding to know that Sony has consistently proven to be a reliable choice for you. Thank you for the five-star review and for being part of the Sony family!
Best regards,
Dominick
- Pros mentioned:Picture quality
It’s okay, not worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice image and sound, overpriced for a 55” Thinking of returning and getting another brand for half the price and just as good sound and picture.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jaxilm,
Thank you for your feedback on the K55XR80 BRAVIA 8. We appreciate your honest review and are sorry to hear that you feel the TV is overpriced for its size. We strive to offer products that provide excellent image and sound quality, and we regret that this model did not meet your expectations in terms of value.
If there's something we can do to help or you may need information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue/Concern:
Telephone Number:
We value your input, and thanks for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Contrast
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great contrast. Happy to have purchased. TV is a tad slow on powering up, but to be expected with LEDs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
Thanks for sharing your review and experience with the BRAVIA 8 TV. We're glad that you like the picture quality of the TV. Your feedback about its boot up time is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may find this link helpful:
https://www.sony.com/electronics/support/articles/00028577
Thank you for choosing Sony!
-Ralph
Bravia 8 55" OLED 4K Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was simple by using the QR code provide with he installation instruction. The directions on which components to attach to each input was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RezaS,
That's wonderful to hear! We're so glad the setup process for your 55" BRAVIA 8 OLED was simple and intuitive, especially with the QR code and clear instructions for component attachment. We put a lot of effort into making the initial experience as smooth as possible, so it's fantastic to know it made a positive difference for you.
Thanks for choosing Sony.
-Eliab
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia 8 OLED TV is great! Would recommend to all! My first Sony TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chrissy, Congratulations on your first Sony TV! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony Bravia 8. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Alvin the chipmunk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed the tv and the picture quality is very nice with a nice 3d picture look and we made some minor adjustments to the sound and now we are pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephV, Awesome! We're glad to hear you're enjoying the excellent picture quality and 3D effect of your Sony Bravia 8. It's great to know that after making some minor adjustments to the sound, you are now pleased with the overall experience. Thanks for choosing Sony! -Sam
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all expectations! Sound, visuals, design.. all worth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jennjenn, That's awesome! We're very happy to hear that the picture, sound, and design of the Sony BRAVIA 8 lived up to your expectations. Thanks for choosing Sony! -Sam
great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture! and sound, no blurring and video games look great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyB,
We are delighted to hear you are so impressed with the picture and sound quality of your BRAVIA 8 OLED! Our goal is to deliver an exceptional, blur-free viewing experience, and we're especially glad to know the high-speed processing and clarity are enhancing your video game sessions.
Thanks for choosing Sony.
Best regards,
Eliab
Went back to a Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Sony for double the price of this Samsung. I wasn’t blown away by Sony so I went back to a Samsung television that was actually bigger than what I had and less money.Good size good price
I would recommend this to a friendBest processing yet (with a couple of bugs).
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step up from the A80K,much improved video processing and color saturation.Now able to apply your video settings to all inputs and narrow stand options that both I have been telling Sony to have.Does have a issue with the eARC port that affects the video and issues with the Wi-Fi connection that with a software update will fix.Don’t bother calling Sony about this problem because they will just think it’s your issue with your HDMI cable or something other than the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi minitech, Thank you for sharing your wonderful experience with your new Sony Bravia 8! We're glad you're impressed with the improved video processing, color saturation, and overall picture quality of this TV. Your satisfaction is our priority, and we’re committed to resolving this matter promptly. We would to know more about your concerns and issues with this TV. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the Bravia 8:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
