Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 507 reviews
(507 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony Bravia XR 8
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to add a sound bar for better sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the K55XR80, JoeyD! We appreciate your input regarding sound quality.
For enhanced audio experiences, adding a soundbar is a great option. Soundbars not only provide superior sound quality compared to built-in TV speakers, but they also offer a more immersive experience, especially for movies and music.
The BRAVIA 8 offers a variety of connection options, including HDMI (eARC/ARC), optical, and Bluetooth. For more detailed information about these connections, please visit:
https://www.sony.com/electronics/support/articles/00014997.
Once again, thank you for your review and for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Bravia TV purchase and installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup service was professional and on time. The team cleaned up area after installation. The Sony Bravia’s clarity and color is super.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardM, Thank you for the positive feedback! We're glad you had an amazing customer service experience. It's great to know that you're enjoying the superb colors and picture clarity of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
A great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV. Easy to navigate and use. The voice feature is extremely helpful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PoojAF, thank you so much for the 5-star review! We're really happy to hear that the Sony - 55" Class BRAVIA 8 is delivering a great value with its wonderful picture quality and smart TV features like the Google assistant for stress-free viewing. Thank you so much for your support and for choosing Sony! Best regards, -Dominick
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time, fast installation and knowledgeable, polite employees.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EduardoB, thanks for your wonderful feedback!
We're delighted to know you had such a positive experience getting your BRAVIA 8 set up, including timely and professional service. Your satisfaction with the entire process, and especially your new TV, means a lot to us.
Thanks for choosing Sony!
Sincerely,
Jenn.
Rated 5 out of 5 stars
Five star review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always shop @ Best Buy. Excellent merchandise and service. An absolute win win for all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeverlyS,
Thank you for choosing Sony!
We're thrilled to hear that you consistently choose Best Buy for your shopping needs. We take pride in offering excellent merchandise and top-notch service, so it's wonderful to know you feel that way. Enjoy your new K55XR80 TV, we hope it brings you countless hours of entertainment!
Best regards,
-Fred
Rated 5 out of 5 stars
Greg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, for open box Like Samsung tv pictures
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep very helpful in explaining what different products were about, and how they worked. Also really patient with checking out process. The Geek squad who came to install my purchase were fantastic. Friendly, courteous and professional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatherineB, Thank you for the wonderful feedback! We're glad you had a fantastic shopping and customer service experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my Sony! I really like the additional apps available.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AveryD, thanks for sharing your wonderful experience! It brings us great satisfaction to hear you're enjoying the stunning picture quality of the Sony - 55" Class BRAVIA 8. The addition of Google TV offers a wide variety of streaming apps and organizes all your content in one place for stress-free viewing! Thank you for choosing Sony and enjoy your new television! Regards, -Dominick
Rated 5 out of 5 stars
Sony Bravia 8 System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were purchased at retail, in Greece, NY. I self-installed (existing wall mount) and set the TV and audio system up. The product works well, with strong endorsements from my family and Consumer Reports.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Document, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
Mrs/R
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best employees. Ryan and James were very professional and friendly. We had to return a bad TV and they replaced. The transaction was seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelindaR, Thank you for the 5-star rating! Good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Looks great as my gaming TV. Very low glare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JaredS, thank you for this fantastic review! It brings us joy to hear you're enjoying the BRAVIA 8 and taking your gaming experience to the next level. Thank you for choosing Sony! Sincerely, -Jenn.
Rated 5 out of 5 stars
Open box review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv for about 3 months now it was an open box and so far have not had any issues with it great quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BertL, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent salespeople who are willing to help and answer questions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MerylS,
If you have any further inquiries or need assistance, please don’t hesitate to reach out. We appreciate your support!
Thanks for choosing Sony!
Best regards,
- Stephanie
Rated 5 out of 5 stars
great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is a great one ! i did not want to spend this much bu i am glad i did!! great model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerG,
Awesome! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Sony Bravia 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was personable, knowledgeable, listened to me and answered all questions. Price was comparable to others I had viewed. Knowing I had the Geek Squad to assist reassured my decision to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MashelleB, You've made an excellent choice! We're very happy to hear you had an amazing shopping and customer service experience. Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Good surprise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I purchased is working fantastically. I did go back and forth from store to outlet but think a made the best dollar purchase and I am more than satisfied,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillieeM, You've definitely made an awesome choice! We're delighted to hear that it works great and that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Loyal Sony legacy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product. Sony continues to lead the industry.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timothy,
Thank you so much for your kind words and for taking the time to share your experience with the K55XR80! We’re thrilled to hear that you consider it an incredible product. At Sony, we strive to lead the industry by delivering exceptional quality and innovation and it’s wonderful to know that our efforts have resonated with you.
We appreciate your support and look forward to serving you in the future!
Thanks for choosing Sony!
Best regards,
- Stephanie
Rated 5 out of 5 stars
J1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it ¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaudio, thanks for the 5-star rating! We are happy to hear that you find the Sony - Bravia 8 to be of great value for you. The wonderful picture quality with vivid colors, along with the powerful speakers, converts this TV into an excellent option for those who really want to enjoy a cinematic experience! Thanks for choosing Sony. Regards, -Dominick
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Didn’t like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was very nice, however I did not like anything else about the Sony, kept dropping WiFi, or resetting. I returned it and got another Samsung
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Dennis,
Thank you for considering Sony products. We're immensely pleased to hear you found the K55XR80's picture quality very nice.
However, we're truly sorry to learn about the issues you faced with the dropping Wi-Fi and resetting, which ultimately led to your decision to return it. We sincerely understand your frustration and want to assure you that we truly value your feedback. We're dedicated to enhancing our products and will make sure your comments are relayed to our Sony team.
Best regards,
-Fred
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and the delivery and installation was done by a great Best Buy team!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshaO,
Very nice! We're glad to hear that you like the picture quality of the TV and had a wonderful experience from our customer service representatives. Thank you for choosing Sony!
-David






























