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Customer Ratings & Reviews

  • SONY OLED
  • Angle. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • Left. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • Back. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The largest text on the remote control is "Netflix." The other text on the remote control includes "TV Menu," "Ch," "Sony Pictures Core," "Disney+," "Prime Video," "Crunchyroll," "YouTube," and "Sony."
  • Alt View 1. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The image features a large flat screen TV displaying various apps and content, including YouTube, Netflix, Disney+, and Spotify. The TV is also showing a movie, specifically "The Super Mario Bros. Movie." The TV screen is filled with different content, making it a one-stop entertainment hub for users.
  • SONY BRAVIA 8 OLED
  • Alt View 3. Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV - Black.
  • The image features a black box with a display screen on it. The screen is displaying the time and date, which is "12:00" and "01/01/2016." The box is made of black squares and has a white label with information about the device. It is likely that the device is a control panel for a building or a piece of equipment.
  • The image features a large flat screen TV mounted on a wall in a living room. The TV is positioned between two couches, with one couch on the left side and the other on the right side of the room. The room also includes a dining table, a few chairs, and a potted plant. There are several bottles placed around the room, and a handbag can be seen on the floor. The overall scene is a well-furnished living space with a focus on entertainment and relaxation.
  • The image features a television set, specifically a Bravia 8 55" class TV, which is displayed in various sizes. The TV has a minimum size of 48.1" and a maximum size of 1.9". It is accompanied by a remote control, which is placed next to the TV. The TV is also equipped with Netflix and Amazon Prime Video apps, making it a versatile entertainment option for users.
  • The image features a collage of various scenes, including a mountain, a forest, a lake, and a motorcycle. The largest text in the image reads "Every scene intelligently enhanced with powerful processing." The following text is cleaned up to read "SONY Enhanced Expanded brightness color Motion XR Refined processing clarity 250."
  • The image features a night scene with a group of people walking on a street. There are at least 12 people visible in the scene, with some walking closer to the foreground and others further in the background. The street is illuminated by numerous lanterns, creating a vibrant and lively atmosphere. The image is described as having over 8 million self-lit pixels, which suggests that it is a high-resolution image. The pixels are precisely controlled to produce pure black and high brightness, which enhances the overall visual quality of the image. The presence of the lanterns and the night setting contribute to the overall ambiance of the scene.
  • "Truly cinematic movie experience at home with Dolby Vision Atmos IMAX Enhanced - dts."
  • Voice Zoom 3: Always hear people's voices clearly, even in loud action scenes.
  • The image showcases a living room with a couch and a flat screen TV. The TV is paired with Sony soundbars, which are designed to enhance the audio experience. The soundbars are placed on a table in front of the TV, creating an immersive entertainment setup. The living room also features a potted plant, adding a touch of greenery to the space. The combination of the TV, soundbars, and comfortable seating creates a cozy and enjoyable environment for watching movies or shows.
  • Picture as the creator intended.
  • Movies Included: 5 movie credits to redeem on latest movie releases. 12 months unlimited streaming of up to 100 movies. Sony Pictures Core. Sony Pure Streaming Core. Gran Turismo: Based on a True Story. Featured: Denzel Washington in The Equalizer 3. Spider-Man: No Way Home. No Hard Feelings. Add to Your Library. Purchase an eligible TV and register for Sony Pictures Core by February 23, 2026, to be eligible for promotion offers. Available movies subject to change. Terms and conditions apply; for more details, see <https://www.sony.net/sony-pictures-core>. 2024 Layout and Design. Sony Pictures Home Entertainment Inc. All Rights Reserved.
  • Google TV™ brings together movies, shows, live TV and more from across your apps and subscriptions and organizes them just for you. For you Live Apps Library YouTube Oppenheimer Trending | Christopher Nolan's magnificent global phenomenon about the father of the atomic bomb Top picks for you ET L . XMEN Disney+ I - - mr.& mrs smrth - MASTERS AIR AR aen I - - Your epps NETFLIX Free TV channels prime video Disney+ tv max hulu Google TV is the name of this device's software experience and a trademark of Google LLC. Google, YouTube and YouTube Music are trademarks of Google LLC.
  • Perfect for PlayStation 5 - EXCLUSIVE FEATURES: Auto HDR Tone Mapping, Auto Genre Picture Mode, 4K 200d MARVEL SPIDER-MAN 2 PS5, PS5 Mode Modua, MUMI, custom sensings, MUN, viw Toututa q warch Coosshal nnaa Standara a om om - ve All your gaming settings and assist features in one place with Game Menu. PS5 console, DualSense" controller, and vertical stand sold separately. Visual effects and UI are simulated. Captured on PSS* Mix of gameplay and in-game cinematics. D 2024 Sony Interactive Entertainment LLC. Developed by Insomniac Games, Inc.
  • BRAVIA CINEMA IS COMING HOME Recreate the excitement of the movies, right at home. BRAVIA will fill every corner of your space with a captivating cinema-like experience.
  • Use the BRAVIA Connect app to easily control your BRAVIA TV from your smartphone and change volume, picture settings, and advanced settings.
  • The image features a blue car parked on a street, with a building in the background. The car is positioned in the middle of the scene, and there are two other cars visible in the background. The image is advertising a TV with billions of accurate colors, showcasing the vibrant colors and details of the scene.
  • Sony - Why upgrade to the BRAVIA8 video 1 minutes 08 seconds
  • BRAVIA 8 OLED Overview Video video 1 minutes 50 seconds
  • Sony BRAVIA 8 Unboxing Guide Video video 3 minutes 01 seconds
  • Sony TV Google Video video 3 minutes 21 seconds
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Google Assistant Video video 2 minutes 26 seconds
  • Safely Unbox Your Sony TV video 2 minutes 25 seconds

Sony - 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024)

Model:
K55XR80
SKU:
6578569
Highly rated by customers for:
Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 507 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 507 reviews

  • Nice Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy w ith customer sevice, t FV and installaltion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH, Thank you for the 5-star rating! Good to hear you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Refurbished junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Bravia 8 after upgrading from the Bravia 3 that I wasn't happy with the picture quality. After I got it set up it did turn on due to a small crack in the screen that can only be seen in bright light. I returned the 3 to best buy and exchanged it for the 8. Needless to say when I opened the box there was absolutely no plastic or cover to protect the screen. The top of the tv frame is all scratched up. Did not want to make another trip to best buy. So in short I paid $1600 for a factory refurbished tv. I will never purchase anything ever again from best buy.

    I would recommend this to a friend

  • Bravia tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this tv! Definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryP, Perfect! Good to hear you're satisfied with the overall quality and performance of your Sony Bravia 8. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but audio stutters at times. Not sure why. Replaced HMMI cable. Still stuttering???????

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joew, Thank you for the feedback on your experience with your new Bravia 8. We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony TV. We would like to know more about the audio stuttering issue you're experiencing. Is the TV connected to a soundbar, AV receiver, etc.? or is the audio issue coming from the built-in speakers of the TV? May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the Bravia 8:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • WOW!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is, WOW!!! Thoroughly impressed. Way to go, Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomA, fantastic! We're extremely pleased to hear about your satisfaction with the amazing performance of your BRAVIA 8. Thank you so much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television pixel is define. It has many features to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarleneP, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice and friendly. And answered all my questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaL, Thank you for the 5-star rating! We're thrilled to hear that the BestBuy team was able to provide you with friendly and helpful service, and that all your questions were answered. Thanks for choosing Sony! -Sam Sony_US

  • Love my Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Oled is terrific. Very smart. Smarter than i am.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobo, We're glad that you love the TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Not sure what this means.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job. So meticulous. Overall, very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryM, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Don’t tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv professionally installed by Best Buy geek squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardB, Excellent service! We're also glad that you like the TV. Thank you for choosing Sony. Erin Sony_US

  • Most buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First oled tv I bought and I’m very pleased with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduardov944,

      You made the right choice! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    hd tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a vary good picture but the sound could be better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuanejE, Thank you for sharing your feedback on your Sony BRAVIA 8! While we're glad you like the excellent picture quality of this TV, we regret to hear that the built-in sound did not live up to your experience. You can configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve and boost the overall listening experience on your TV. For more details, please refer to this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html.

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony! -Sam Sony_US

  • Regretting the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this television or any Sony tv. The tv constantly randomly reboots on its own. I’ve troubleshooted every available item to no avail. The latest firmware update issued on 12/16 was supposed to fix the random restarting issue, but it doesn’t. What was supposed to be a tv upgrade has been a downgrade. Is it too much to ask for a tv to display a picture? Watching your favorite show or sporting event and it suddenly shuts down, while you have the pleasure of waiting a few minutes for it to restart. The worst part of it is Sony does not stand behind their product. After speaking with Sony customer service, for a 2 month old product still under warranty, their answer is to hope for a future software update that MAY fix the issue. They refuse to send a technician out to diagnose the issue, which could be a failed power supply. I’m not clear what Sony actually warranties on their televisions, since this one won’t display a picture constantly, but they are not willing to make it right. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unhappycustomer,

      We’re truly sorry to hear about your experience with your Sony BRAVIA 8 TV. This is absolutely not the experience we want you to have, and we understand how frustrating it must be to deal with unexpected reboots while trying to enjoy your favorite content.

      To assist further, we’d like to confirm if you’ve already tried the following steps:



      Turn off BRAVIA Sync: On your remote, press Quick Settings → Settings → Channels & Inputs → External Inputs → BRAVIA Sync Settings → Turn OFF BRAVIA Sync control.
      Use a CEC-less HDMI cable or adapter to prevent the TV from restarting.
      Turn off Samba Interactive TV: On your remote, press Quick Settings → Settings → System → Samba Interactive TV → Turn OFF Samba Interactive TV. (Please note that you may need to use your cable box remote until the next software update is released.)

      To better assist you with the issue you're encountering, could you please provide us with the details of your call? Please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:


      Full Name:

      Best Buy Username:

      Case ID (If any):

      Telephone Number:

      Additional Information regarding your experience with the BRAVIA 8:
      What devices (make & model) are connected to each HDMI port?
      What is the source of your content? (Cable, satellite, antenna, internet, etc.)

      We sincerely appreciate your patience and hope to find a resolution for you soon. Looking forward to your response.



      Sincerely,

      Maria sony-global

  • Newest Sony Bravia tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV it's great..!!! Would definitely recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DwayneB,

      Very nice! We're happy to hear that you love your new Sony TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture seems fine. I think I need to tweak some settings from the standard setting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CandaceJ, Thank you for sharing your feedback on your new Sony Bravia 8. We understand your concerns regarding the picture settings. To ensure optimal viewing experience, try to adjust the picture mode to Professional or Cinema for your streaming content. There are also various settings that you can configure in [Picture] settings to increase the brightness, colors, and contrast level to improve the overall viewing experience on your Sony TV. You may refer to the link below for more information about the picture adjustment settings of the TV:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html

      If you’re interested you can schedule a one-on-one consultation with our experts here:  https://electronics.sony.com/one-on-one-consultation?utm_campaign=ooclink_rsiyt_20201026&utm_source=youtube&utm_medium=social_organic&utm_content=rsi&cid=sco-na-3351

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Sony tv 55 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and very pleased with the overall experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeL, Thank you for the awesome review! Good to hear that you're very pleased with your overall experience with the Sony Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    TOO DARK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture was great, clear and deep, however, it was so dark that I was straining my eyes and ended up with a head ache. Had to return it for the BRAVIA 7. Sound through TV was oustanding

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigSlim, We're sorry to hear that the picture quality caused you discomfort and it had to be returned. We understand how important it is to have a comfortable viewing experience. The Sony BRAVIA 8 has various picture settings that can be adjusted to suit different lighting conditions and preferences. You can do this by navigating to the settings menu on your TV and selecting the picture mode that best suits your viewing environment. Additionally, you can manually adjust the brightness, contrast, and other picture settings to achieve a more comfortable viewing experience.

      For more details, please refer to this link:
      https://www.sony.com/electronics/support/articles/00190409

      We appreciate your decision to exchange the BRAVIA 8 for the BRAVIA 7 and hope it meets your needs better. If you have any further questions or need assistance with your new TV, please do not hesitate to reach out to our customer support team. Email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Ok thought it’d be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the hype the salesman gave us, disappointed. Programming is weird and their live tv is still written in Spanish with no way to change

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyS, thank you for your feedback! We're sorry you're not satisfied with the BRAVIA 8; we completely understand your frustration. The language settings are easily adjustable, and we'd be happy to guide you through this process and any other settings you need to change on your TV. Please send us an email at socialsupport@am.sony.com with your name, username, TV's model number, issue and telephone number. Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • The Cinema Is At Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should’ve been getting OLED’s. Sony ain’t lie!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AjRoberts, Thank you for the wonderful feedback! We're glad you're enjoying the cinema-like experience with your new Sony Bravia 8 OLED TV. Thanks for choosing Sony! -Sam Sony_US

  • Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall but sometimes glitches with turning on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xuzu, We always appreciate customers who take the time to give us their feedback. We're glad you like the overall features and performance of your Sony BRAVIA 8. Please make sure to download the latest firmware version of the TV to ensure optimal performance and to prevent glitches. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony! -Sam Sony_US

Page 24, Showing 461-480 of 507 reviews
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