Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 605 reviews
(605 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Rated 1 out of 5 stars
Fails at being a television -- "No Program Info"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks great for streaming apps but it is pretty hard to find ANY TV that looks bad these days it isn't the 80's. The one thing Sony did that is really superior to other alternatives is provide access to OTA TV and streaming with one guide UI. Other than cheap FIreOS TV's everyone else requires that you launch a separate app to choose TV stations. The problem is that the latest firmware update (which can not be rolled back) provides 3!! different television guides and NONE of them work. One guide only works on 3 stations, one guide only works to show current program AFTER you watch the channel for 5 minutes, and the primary Google UI only works 1-2 days per month. It basically just worked long enough to pass the initial return window. Support is worthless. Google and Sony point their fingers at each other and no one admits that they simply turned off the servers. They just give you days worth of nonsense to do -- trust me factory reset will not help and clear data for google TV is a disaster. Unlike other content issues there is no work-around for this by installing an external device. There is NO streaming device that handles OTA without either having crap resolution (AirTV) or launching a separate app (any other OTA streamer). Television is the one thing you need your TV to do properly. If you enjoy "No Program Info" definitely buy this. Otherwise save your money and buy a different brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA, thank you for taking the time to share your thoughts with us.
We sincerely apologize for the frustrating experience you've had with your BRAVIA 8 TV and the issues following the recent firmware update. We understand your disappointment, especially since the integrated guide was a significant factor in your purchase decision.
We'd like to investigate this further and try to find a solution for you. Please send us an email at socialsupport@am.sony.com with the following information:
Full Name:
BestBuy Username:
Telephone Number:
Model Number:
Issue/Concern:
Thanks for considering Sony products. We appreciate your patience and look forward to assisting you.
Sincerely,
Stephanie
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all expectations! Sound, visuals, design.. all worth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jennjenn, That's awesome! We're very happy to hear that the picture, sound, and design of the Sony BRAVIA 8 lived up to your expectations. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Awesome TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome TV, Top quality. Cons it only has 2, 2.1 HDMI ports, one of the being a ARC/EARC. For a gamer with a PS5 Pro and a Xbox Series X I can’t use the ARC for my sound bar without buying a new expensive sounded bar with 2, 2.1 HDMI ports to pass to my console tru. I used the audio digital out cable and it took me days to get the audio delay out of it, watching a movie or playing a FPS was impossible with the audio delay. Sony needed to have 4, 2.1 HDMI ports on this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frank, We’re delighted to know that you are pleased with the outstanding performance of this remarkable OLED TV. Your feedback regarding the HDMI 2.1 port feature is greatly appreciated. We understand the importance of having two HDMI 2.1 ports, particularly for users with modern gaming consoles such as the PlayStation 5 and Xbox Series X. We acknowledge that complications can occur if one of these ports is designated for eARC connectivity. Rest assured, we have taken your comments into account and have already forwarded them to the relevant team for further consideration. Your input is invaluable to us, and we’re committed to continuously enhancing your experience. If you have any more suggestions or questions, please don’t hesitate to reach out. We're here to listen and help! Thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
A decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv for the money (it was on sale). I would not recommend it for the regular price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinS,
Thank you for the purchase and we're glad to hear that you like the TV. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bravia tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this tv! Definitely recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryP, Perfect! Good to hear you're satisfied with the overall quality and performance of your Sony Bravia 8. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
OLED just what I hoped for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Only had for a few days but love it. Great picture and sound. Easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrvR, Congratulations on your new Sony Bravia 8! We're so pleased to hear you appreciate the ease of setup and great picture and sound quality of this TV. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality! Sound quality is also excellent. I highly recommend this TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricR, Fantastic! We're very pleased to hear you like the excellent picture and sound quality of your Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best cinema tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv honestly the best picture on a tv I have ever seen nothing compares to it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heri, Awesome! We're thrilled to hear that you find it to have the best picture quality you've ever seen. Your positive experience is exactly what we strive for, and we appreciate you taking the time to share it with us. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony did it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and up to date features. The audio via the sound bar is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy, You made the right choice! We're glad that you like your new TV. Thank you for choosing Sony! -Craig
Rated 4 out of 5 stars
Awesome Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture but not as bright as the LG or Samsung if you going to buy one pay extra for the 2025 model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sixgears2u,
We feel privileged to know that you are enjoying the awesome picture quality of your new BRAVIA 8! We appreciate your honest feedback regarding the brightness levels, as it helps other viewers choose the best fit for their specific environments. We are constantly innovating our OLED technology to provide the most lifelike cinematic experience possible, and we hope you continue to enjoy the stunning contrast and detail.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick
Rated 5 out of 5 stars
Sony OLED delivers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek design combined with superior OLED performance. Good job Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jambro27,
Great! We're thrilled that you like the design and picture quality of the TV. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Clear vision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and details. Perfect tv with all the most recent and best features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlinaT,
We are absolutely delighted to hear this! The BRAVIA 8 OLED is designed to deliver precisely that: amazing quality, pure black contrast, and all the best cinematic features like the XR Processor and Dolby Vision to ensure an exceptional viewing experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
WOW!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is, WOW!!! Thoroughly impressed. Way to go, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomA, fantastic! We're extremely pleased to hear about your satisfaction with the amazing performance of your BRAVIA 8. Thank you so much for the perfect star review and for choosing Sony! - Romeo
- Pros mentioned:Color
Rated 5 out of 5 stars
OLED Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors pop, and the black is so black! Great TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jwheeler75, Awesome! We're truly delighted to hear about your satisfaction with the amazing picture quality of your BRAVIA 8. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
Rated 4 out of 5 stars
For an oled, it leaves something to be desired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My bravia 7 mini led outperforms the Bravia 8 oled. In the store, I thought otherwise, but once I had them home, I wished I had bought another 7.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewM
,
Thank you for your feedback. We are sorry the BRAVIA 8 OLED didn't meet your expectations compared to the BRAVIA 7 Mini LED; this difference often comes down to lighting, as Mini LED (BRAVIA 7) is brighter and performs better in well-lit rooms, while OLED (BRAVIA 8) excels in darker, cinematic environments due to its perfect blacks. We suggest adjusting the picture settings to 'Custom' or 'Cinema' and ensuring features like 'Eco Mode' are disabled, which might help you achieve the visual quality you are looking for.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Picture and sound are amazing. Great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dewy, Fantastic! We're glad you like the ease of setup and amazing picture & sound quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 8
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, excellent picture and excited to watch old and new movies on this thing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminH, Thank you for the great review! We're glad you love the excellent picture quality and exceptional movie viewing experience with your new Sony Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
OMG!!!!!!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY NEW TELEVISION. The picture quality is off the charts….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnitaD,
Thank you for the purchase! We're happy to hear that you love the picture quality of your new Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for our bedroom, great picture, delivers everything I anticipated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vahe, Awesome! We're thrilled to hear you like the great picture quality of your Sony Bravia 8 and good to know it fits perfectly in your bedroom. Thanks for choosing Sony! -Sam
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love the quality of Sony TVs, but the last one I purchased didn't last 5 years (bad tuner). But I thought that was an anomaly and I purchased this one, a more expensive model. I am disappointed with the brightness when in the cable mode. I have seen a few glitches, I think this one will have end up having tuner issues as well. This might be my last Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Donita,
Thank you for your time writing this review. While we're glad that you like most of the features, we regret to hear that you're having some issues with your Sony BRAVIA 8 TV. Having read your review regarding the brightness when in the cable mode, please give us more information about the situation you are facing with your setup so we can better assist you.
Picture mode settings provide preset adjustments for the type of picture you are viewing. Picture settings also allow a wide array of changes to color, contrast, clarity, and brightness that can improve the viewed content on your Google TV. The picture quality may improve if you change it in [Picture] under [Settings].
For more information, please visit the link here: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80l/articles/00190409
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 8:
Regards,
Jess






























