Customer Ratings & Reviews
- Model:
- K55XR80
- |
- SKU:
- 6578569
Customer reviews
Rating 4.7 out of 5 stars with 605 reviews
(605 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the superb picture quality and tremendous detail of the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024). Many users also appreciate the vibrant colors and brilliant contrast. The TV is also praised for its ease of use and great OLED quality. However, some customers feel the remote and software could use some updating.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Bravia 8
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. I was able to change the default from Google TV , so it is very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KurtM, We're very happy to hear that! Good to know you like the beautiful picture quality and ease of use of your Bravia 8. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
GoogleTV Makes Latest Bravia Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a fantastic picture, as you might expect from a Sony Bravia. But the GoogleTV integration is gratuitous and non-performant. Does not sync audio and video when using optical connection to a Sony receiver. Poor sync between audio/video is also present when using HDMI with or without the eARC interface - workaround requires using a Developer setting to limit background processes to 2 or 3 - setting reverts to default after restart (which is frequent because of auto-update). Overall: Boo!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Deuelpm, thank you for your feedback. We're glad to hear that you appreciate the picture quality of the BRAVIA 8. We sincerely apologize for any inconvenience you've experienced and are committed to ensuring you enjoy your complete TV set. Please contact us at socialsupport@am.sony.com and provide your name, username, TV model number, a description of the issue, and your phone number. We will be happy to assist you personally. Regards, -Jenn
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is Awesome! I am impressed with the picture quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArchieMinix, That's great! We're thrilled to hear you're impressed with the superb picture quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Good Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this tv. Sony has proven reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankF,
We are delighted to hear you are happy with your BRAVIA 8 television! It is rewarding to know that Sony has consistently proven to be a reliable choice for you. Thank you for the five-star review and for being part of the Sony family!
Best regards,
Dominick
Rated 5 out of 5 stars
new to us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are very pleased. We just love the clarity and color on the shows. This is our first flat screen TV. WOW!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Mars55,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
Rated 5 out of 5 stars
Great television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the Sony - 55. The pictures are so bright, and we are able to control the sound. We really appreciated Ty Cuevas's help and patience setting up our television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeDgreatviewing,
Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!
-David
Rated 3 out of 5 stars
Not what I thought it would be.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Sony Bravia 8 because it has a reputation for being a really good gaming tee but unfortunately it wasn't. One thing that Disturbed me the most is every single time it detected a TV. It would go straight into Dolby vision and when it's in dilby vision it wouldn't allow me to make any kind of adjustments with contrast or brightness or color or anything. At the same time I had to do an a lot of adjustments in order to regulate the picture settings for SDR and HDR. It was a lot of work and not worth it. So I exchanged it for the LG G4 with which I'm extremely happy!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yogitim, thank you for taking the time to share your experience with the Sony - Bravia 8. We're sorry to hear it didn't align with what you were hoping for, especially in terms of gaming and picture control. Your feedback is incredibly important to us.
Regarding Dolby Vision, this format is designed to automatically optimize picture settings for the best possible image based on the content. Because of this, certain manual adjustments are limited. We understand this can be frustrating, especially if you prefer more hands-on control. We also hear your concerns about the effort required to fine-tune SDR and HDR settings, and we appreciate you highlighting that. We truly hope to have the opportunity to earn your trust again in the future. Thank you for considering Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, picture is very clear and love the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraceB, Great! We're delighted to hear you like the picture clarity and the exceptional quality of your new BRAVIA 8. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Accessibility
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] super easy to set up, multiple ways to set up legs makes it easy to fit anywhere. Good to use my playstation !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi noeg7,
Thanks for the 5-star rating! We are very glad to hear how much you're enjoying the Bravia 8 TV! The different leg positions indeed let you place the TV wherever you want. Have amazing gaming sessions ahead with this setup!
Thanks for choosing Sony.
-Aldair
Rated 4 out of 5 stars
NOT HAPPY WITH BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has not been set up properly. Have the Geeks coming on the 14th. They canceled one appointment and the 14 is as soon as can come. I am not happing with Best Buy at all. They hooked up the TV on 12/19/24. They seem to not have enough Geeks let to many go a while back
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Claudette,
Thank you for the review and your feedback is greatly appreciated. We do apologize for the inconvenience. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony products are always a good choice fir electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, OU812!
We're so pleased to hear that you feel Sony products are a good choice for electronics. We designed the K55XR80 TV to deliver a fantastic viewing experience, and your satisfaction is a great testament to our efforts.
Thanks again for being a loyal Sony customer.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Excellent service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep very helpful in explaining what different products were about, and how they worked. Also really patient with checking out process. The Geek squad who came to install my purchase were fantastic. Friendly, courteous and professional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatherineB, Thank you for the wonderful feedback! We're glad you had a fantastic shopping and customer service experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Would purchase again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised that the tv inches comes smaller than what was ordered 55” is like equal to 48” out of the box. I would’ve ordered the 65” or 70”.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MargaretB,
Thank you for the 5-star rating! We're glad to hear that you like your new Sony TV. Thank you for choosing Sony!
-David
- Cons mentioned:Software
Rated 3 out of 5 stars
Ok thought it’d be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all the hype the salesman gave us, disappointed. Programming is weird and their live tv is still written in Spanish with no way to change
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CindyS, thank you for your feedback! We're sorry you're not satisfied with the BRAVIA 8; we completely understand your frustration. The language settings are easily adjustable, and we'd be happy to guide you through this process and any other settings you need to change on your TV. Please send us an email at socialsupport@am.sony.com with your name, username, TV's model number, issue and telephone number. Thank you for choosing Sony. Best regards, -Jenn.
Rated 5 out of 5 stars
Sony Bravia 8 System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were purchased at retail, in Greece, NY. I self-installed (existing wall mount) and set the TV and audio system up. The product works well, with strong endorsements from my family and Consumer Reports.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Document, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
SONY 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product...! Super visual clarity, easy to operate, perfect size!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Edward,
Thank you so much for the fantastic review!
We're thrilled to hear you're enjoying the super visual clarity, ease of operation, and perfect size of your BRAVIA 8. Thanks for choosing Sony!
Sincerely,
Jenn.
Rated 5 out of 5 stars
Home Center and TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Evan Semola is great and I have worked with him on a complete basement project as well as this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KennethE,
Thank you for choosing Sony!
It's wonderful to hear about your successful basement project and your recent purchase. The K55XR80 is a member of Sony's BRAVIA 8 series and boasts impressive features such as an XR Processor, OLED technology, 4K Ultra HD resolution, and High Dynamic Range (HDR). Additionally, it operates on Google TV. We're confident that you will thoroughly enjoy this television.
Best regards,
-Fred
Rated 4 out of 5 stars
Love Sony Bravia tv's.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great TV . I have 2 other sony bravia's and they have lasted over 10 years that's why I bought this brand. I'm very happy with my purchase .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichelleK,
Thank you for choosing Sony!
We're very glad to hear that you're enjoying your new K55XR80 TV and that you've been a loyal Sony Bravia user for over 10 years. Your trust in our brand means a lot to us. We hope you continue to enjoy your Sony Bravia experience for many more years to come!
Best regards,
-Fred
Rated 5 out of 5 stars
Mrs/R
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best employees. Ryan and James were very professional and friendly. We had to return a bad TV and they replaced. The transaction was seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelindaR, Thank you for the 5-star rating! Good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product.............great service by the geek squad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MICHAELB,
That's fantastic to hear! We're thrilled you're loving your new Sony BRAVIA 8 and that the Geek Squad provided great service. Enjoy the stunning picture quality!
Thanks for choosing Sony.
-Eliab






























