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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 489 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 489 reviews
  • Rated 5 out of 5 stars

    Great device, no regrets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and services. Works great in my space, just make sure your room will be dark enough to take full advantage of the OLED. Got it on sale, would consider paying full price if I needed another one urgently.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zephyr,

      Thanks for the excellent feedback on your BRAVIA 8! We're delighted to hear you're enjoying the picture quality and we really appreciate your advice about the room lighting. We're also glad you were able to take advantage of a sale. It's great to know that the TV provides such a high level of performance that you would consider it a worthwhile investment even at full price.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous picture, super easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture, super easy to set up! The picture quality is worlds better than my last Sony Bravia and universes better than my Samsung. My only complaint is the buttons on the remote are VERY small, and difficult for middle-aged eyes to see. I think I will have to get a universal remote so I can actually see the icons on the buttons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaT, Thank you for the amazing review! We're glad you like the gorgeous picture quality and ease of setup of your new Sony Bravia 8. We understand that the small buttons can be challenging to see, especially for middle-aged eyes. Your suggestion to use a universal remote is a great idea, as it can offer larger buttons and more visible icons. We appreciate your input and will consider it for future improvements. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and sound. Easy to use and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenM, Fantastic! We're delighted to hear you like the ease of use, setup, great picture and sound quality of your Sony Bravia 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture quality. Meets all our expectations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      That's fantastic to hear! We're delighted that your BRAVA 8 is providing wonderful picture quality and meeting all your expectations. Delivering an exceptional viewing experience is what we strive for at Sony, and your 5-star feedback confirms we've achieved it with your new television. Thank you for choosing Sony!

      Best regards,
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. The picture quality is unreal. Black levels really make the contrast great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeyl2826,

      Thanks for the five stars!

      We're delighted to know that you're enjoying the exceptional picture quality of the BRAVIA 8, to the point that it feels almost unreal! It's fantastic to hear that the deep black levels are enhancing the contrast in such a striking way for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    55" Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and the color is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnP, Thank you for the 5-star rating! We're glad you like the picture clarity and excellent colors of your Sony BRAVIA 8. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 55 inch tv & pucture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality as well as sound from this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hooman,

      That's wonderful to hear! We're so glad you're enjoying the picture and sound quality of your new BRAVIA 8 OLED TV. We're very proud of the technology we've put into our new TV lineup, and it's fantastic to know it's making a difference in your viewing experience.

      Thanks for choosing Sony. -Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55in OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture Easy to use controls. Handles External audio system well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanP, Thank you for the 5-star rating! We're glad you like the excellent picture quality, ease of use, and it works great with your audio system. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the image quality the tv has. Easy to setnup and confiugute the graphics settings!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhyNot,

      That's wonderful to hear! We're delighted that you're appreciating the exceptional image quality of your BRAVIA 8. We put a lot of effort into ensuring a stunning visual experience and intuitive setup, so it's fantastic to know you found it easy to configure the graphics settings.

      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, it has excellent picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarkC,

      Thank you for choosing Sony!

      It’s fantastic to know that you found the K55XR80 TV easy to set up and that its picture quality exceeded your expectations. We appreciate your positive feedback and are delighted that you are enjoying your new TV!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brevia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and viewing angle features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the K-55XR80, EWS1! We are delighted to hear that you are impressed with the excellent picture quality and viewing angle features.

      We designed our BRAVIA TVs with technologies like Cognitive Processor XR to deliver stunning visuals from any seat in the room. Your positive review confirms that our efforts to provide an immersive and high-quality viewing experience are paying off.

      Thanks again for choosing Sony! We hope you continue to enjoy your television for a long time.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality tv. Would buy again. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Gimli,

      That's fantastic to hear! We're so glad you're loving the picture quality and overall excellence of your BRAVIA 8 TV. Thank you for the great feedback and for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must be something there!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality picture! Makes anything watched look movie quality. This is my third Sony Bravia. First two were virtually maintenance free.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. ValerieD

      Thanks for the great review and the 5-stars rating! We are delighted to hear that such a loyal customer is enjoying her brand new BRAVIA TV! Its unique XR processor intelligently enhances every scene in real-time boosting color, contrast, and clarity, so the watching-movie experience can be enjoyed as it never has been before. We are sure you'll love it even more as the time goes by!

      Thank you for always choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    ABSOLUTELY BEAUTIFUL PICTURE AND SOUND!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! ABSOLUTELY BEAUTIFUL PICTURE AND SOUND—Watching NFL games on it is almost like being at the game!! And, the voice-activated channel changer system is MARVELOUS for anyone who has arthritis in their fingers/hands!! Once again, Sony has manufactured another winner!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnitaRK, Thank you for your wonderful review! We're thrilled to hear that you're enjoying the stunning picture and sound quality of the BRAVIA 8, especially while watching NFL games. It's great to know that the voice-activated channel changer system is making a positive difference for you, particularly with its ease of use for those with arthritis. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED TV 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is high quality, but sound system had to be adjusted by a technician because audio would shut off and I would have to turn tv off and then back on to get sound. Since technician came out and adjusted the tv to the sound bar it doesn't seem as if there are any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ecpa38t, Thank you for your feedback on the Sony BRAVIA 8. We're glad to hear that you are satisfied with the picture quality. We apologize for the initial inconvenience you experienced with the sound system. It's good to know that the technician's adjustment resolved the issue with the audio shutting off. If you encounter any further problems or have any questions, please don't hesitate to reach out to our support teamthrough this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv very happy with my purchase. This OLED tv gives a great movie watching experience as well as gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Víctor,

      That's fantastic to hear! We're thrilled you're so happy with your new K55XR80.

      It's great that you're experiencing the full potential of this OLED TV – its self-illuminating pixels deliver those incredibly deep blacks and vibrant colors that make both movies and gaming truly shine. The BRAVIA XR Processor ensures every scene is optimized for a breathtakingly immersive experience.

      Thanks for the 4-star review! We're delighted your purchase is bringing you so much enjoyment.
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty easy to get setup. And real happy with the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraC, thank you for your 5-star review! It's incredibly rewarding to hear that both the simple setup and the exceptional picture quality of your Sony -- BRAVIA 8 are exceeding your expectations. We strive to deliver an amazing viewing experience, and your feedback confirms we're on the right track. Thank you for trusting Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are greatly enjoying our new TV. Have not yet discovered all the things it can do. Pleased with the people of Best Buy who sold it to us and delivered it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BevR,

      Thank you for sharing your wonderful experience with your new Sony K55XR80 TV! We are thrilled to hear that you are enjoying it and making the most of its impressive features. To explore all that your TV has to offer, please visit the following link:
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80.

      We also appreciate your kind words about Best Buy, our trusted retailer, in ensuring a seamless purchase and delivery experience. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv that offers the best in image quality. Sound is good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yanigue!
      It brings us great satisfaction to hear you're pleased with your new BRAVIA 8 TV! We're confident its stunning clarity, vibrant colors and impressive contrast will elevate your viewing experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing, will not dissapoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, vibrant colors. Very sharp! Best Sony Bravia yet!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CDny72,

      Thanks for this fantastic feedback! We're absolutely thrilled to hear you're experiencing the beautiful, vibrant colors and exceptional sharpness on your Bravia 8. Knowing you consider it the "Best Sony Bravia yet!!" truly makes our day.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

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