Customer Ratings & Reviews
- Model:
- XR55A95L
- SKU:
- 10101573
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Sony A95L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best television ever made by Sony WOW what a beautiful picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricH, We're very happy to hear this feedback! Glad you're enjoying the beautiful picture quality of your Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Works well on bright room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EBKy, Amazing! We're glad you like the great picture and sound quality of your Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
When is big, big enough?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesperson helped me decide on a new TV to replace It's so mean very happy with. We looked at different sizes. And the question was, when is big big enough? When is big too big? Considered the space where my old t v icon and decided on one little smaller.When it was in place installed, it was perfect.It looks huge, she said the right size will look perfect there.And she was right, thank you, tina.
I would recommend this to a friendSonys king
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best was a replacement for previous model A95k, latest software updates. When superior source material become standard/avaliable, unit will truely shine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QdOled, Thank you for upgrading to your new Sony A95L! We're very happy to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly okay but completely overpriced. Not that special I couldn’t see a difference between this one and one I bought for $200 a couple of years ago
No, I would not recommend this to a friendColor Bay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Professional Colorist and I am using the Sony A95L for my Dolby Vision grading. I'm very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi phil, Amazing! It's great to hear that you're happy with your Sony A95L for Dolby Vision grading. Thanks for choosing Sony! -Sam
Sound quality issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, but for some reason, the sound continues to have difficulty. Going again, but be aware
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JTB04,
Thank you for the review and we're glad to hear that you like the picture quality of the TV. We're sorry to hear that you're encountering sound issue with your TV. This is definitely not the news that we would like to hear. The sound quality will depend in the source that you're playing. We also need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
SOUND STOPS WORKING AFTER A YEAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television last summer. I have 3 other Sony TVs that are over 16 years old with no repairs. The sound on this one stopped working after slightly over 1 year. We only use this tv for about an hour a day. It is out of warranty (only 1 year), so now we are either stuck with replacing a board for hundreds of dollars or replacing it. VERY DISAPPOINTED.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KimL,
Thank you for being a long-time member of the Sony family. We truly appreciate your loyalty over the last 16 years, and we are very sorry to hear that your A95L is experiencing sound issues shortly after the warranty period.
Before considering a repair, we recommend trying these troubleshooting steps to rule out a software glitch:
1. Restart: While the TV is on, press and hold the Power button on your Sony remote for about 10 seconds until the TV restarts.
2. Isolate the Issue: Please check if the sound is missing across all inputs, including integrated apps (like YouTube or Netflix), to confirm if the issue is internal or related to an external device.
3. Factory Data Reset: As a final step, you can perform a factory reset to clear any potential software errors. Go to Settings > System > About > Reset > Factory data reset > Erase everything.
If the issue persists after these steps, we would like to take a closer look at your case to see how we can best assist you. Please email the following information to socialsupport@am.sony.com:
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue/Concern:
Thank you for considering Sony!
Regards,
Dominick
Not what you see in store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture on regular stations is outstanding but if you’re watching movies or shows with nighttime or lower light levels it all turns black. No contrast just black.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteveC, Thank you for the feedback on your experience with your A95L. While we're glad you like the outstanding picture quality when watching regular TV channels, we regret to hear about the contrast level issue you're experiencing when watching dark scenes on movies or TV shows. To further isolate and resolve this issue, please follow the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00032635
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony. -Sam
Heaven Help You If You Have To Deal With Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Sony owner for over 50 years. Also, my last four Sony TVs have been purchased at BB. Up until my purchase of the A95L I could not have been happier with Sony products.... until now. Unfortunately, I let the BB 15 day return policy lapse and I am now in conversation with Sony. They have made me jump through so many hoops, videos, customer service reps and they always default to my issue is being reviewed by the engineering department. All I will say is if your Sony product(s) work like mine have for 50 plus years you're a winner. If you have just one issue like I am having today good luck dealing with Sony customer relations.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Reed.
We are truly sorry to hear that your experience with our Customer Relations team regarding your XR-55A95L has been frustrating. It is incredibly important for us to address this, especially given your remarkable 50+ years of loyalty to Sony products. Please know that your history with our brand is deeply valued.
We sincerely apologize for the delay and the inconvenience of having to "jump through hoops." That is certainly not the smooth experience we want to provide our long-time customers.
While we can't resolve your specific technical issue here, we do appreciate your patience as your case is being reviewed by the Engineering Department. This process is in place to ensure we thoroughly investigate and provide the most accurate resolution for complex issues.
We understand your disappointment, and we want to ensure you get the support you deserve. If you would like to share your case number with us privately, we can look into the status of your review and confirm that all necessary steps are being taken. We kindly ask that you email us at socialsupport@am.sony.com with the following information:
- Name
- Username
- Model Number
- Telephone Number
Additionally, please include a detailed description of the issue and provide your case number.
Thank you again for choosing Sony for so many decades. We hope to resolve this swiftly and restore your faith in our brand and support.
Best regards,
Gus,
Sony Social Media Team
Biggest mistake!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv July 21, 2024 and it is now Dec, 9 2025 and it turns off bu itself, at first it turned off when I was gaming on the xbox now it turns off watching amazon prime on tv app! I spoke with sony customer support and they tried remote support and changed some settings and it did nothing. The tv only had one year warrrany so I dont know what to do !!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, EnriqueO.
We are truly sorry to hear that your XR-55A95L television continues to unexpectedly turn off, especially after having already worked with our customer support team. We sincerely apologize that the initial remote support did not resolve this frustrating issue, and we understand your concern about the set being outside of its one-year warranty period.
Unexpected shutdowns that occur both during gaming and streaming often point toward software, power, or system memory issues. We kindly ask that you email us at socialsupport@am.sony.com with the following information:
- Name
- Username
- Model Number
- Telephone Number
Additionally, please include a detailed description of the issue and provide your case number.
Again, we are very sorry for the inconvenience, and we appreciate the opportunity to address your concerns. If there is anything else we can do, please let us know.
Thanks for considering Sony products.
Best regards,
Gus, Sony North America Customer Support
Sony OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is absolutely beautiful. It has a great picture and sound. So happy we bought it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sanders, Perfect! We're so thrilled to hear you like the great picture and sound quality of your Sony A95L. Thanks for choosing Sony! -Sam
Best Tv out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does everything well. From gaming to movies, and sports. Must have for enthusiasts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tez84, Thank you for sharing your wonderful experience with your Sony A95L! We're very happy to hear that you find that this TV does everything exceptionally well, from playing games to watching movies, and sports. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV very cool like a lot thanks so much have a good day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RustyBroom, Perfect! We're very happy to hear that you're enjoying your new Sony A95L. Thanks for choosing Sony! -Sam
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson very knowledgeable no wait to pick it up TVs are marvelous
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardrP, Thank you for the 5-star rating! Glad you had an amazing shopping experience and we're very pleased to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with our purchase of the Sony tv and sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycamper, We truly appreciate you taking the time to share this wonderful feedback! We're so happy to hear that you're pleased with your purchase. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Best Sony tv ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best experience I’ve had in 2023 Buying this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarJ, We're delighted to hear that you are enjoying your new TV. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you for choosing Sony. Erin
good selectiom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD QUALITY excellent equipment and very easy turn up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaydaP, Awesome! We're thrilled to hear you like the ease of setup and excellent quality of your Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its worth every single penny and tax penny to get this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad, You've made an excellent choice! We're glad to hear you feel that the A95L is worth its price. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Best Buy has no leeway in resolution ti complaint,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great..very expensive xxxxxxcxxxxxxxxxxxxxxxxxxxxx!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphK, Thank you for the 5-star rating! We are very glad to hear that you are enjoying your new A95L TV! The A95L has the best color, powered by our most powerful processor! Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR! The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue! Thank you for choosing Sony! -Carl