Customer Ratings & Reviews
- Model:
- XR55X90K
- SKU:
- 6499804
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class BRAVIA XR X90K LED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly setup. They appreciate the immersive gaming experience and the overall excellent sound quality. However, some users have expressed concerns regarding the small and consolidated remote control, limited viewing angles, occasional connectivity issues, and warranty coverage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Producer/Owne
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture quality. Easy to navigate. Sound is good as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BarbaraW, Thanks for your 5-star review. We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for choosing Sony! Vincent
- Cons mentioned:Remote control
Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv but a little problem with the remote. Are the buttons too close, or buttons don’t always respond as they should. But, no problem. Jane Marion
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaneM, Thank you for taking the time to review the BRAVIA XR X90K Full Array LED TV.
Designed with a flush surface featuring lower buttons and a special polyurethane coating, our remote is easy to wipe and keep clean. All your connected devices can be controlled with our smart remote. One-button-access to video-on-demand services brings shows and movies into your room in seconds. With hands-free voice control built into Google TV, you can set aside your remote and simply use your voice to control your TV. Ask Google to find a specific title, search by genre, and get personalized recommendations on what to watch by saying, “OK Google, what should I watch?” Even get answers on screen, control smart-home devices and more.
With this TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Vibrant colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with our new purchase. The picture is so vibrant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseR, We are glad that you are so happy with your new Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. You chose the best TV brand. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Best Sony Android TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony lives upto the standard in entertainment sector. Best quality and great experience for gaming as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kumar, we're glad you are enjoying our product! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! ~Earl
- Pros mentioned:Color
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is so good i couldnt do any better i did a great job buy buying this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BAUNNYHOP143, We are glad that you like the picture quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony Bravia XR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Such great color. Excellent and is so much better than our old TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KayellaB, we're glad you like our the picture quality of our product. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thanks for choosing SONY! ~Earl
- Pros mentioned:Picture quality
What I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, perfect size, great picture. Always have had good luck with Sony going back over 30 yrs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guido,
Thank you for the purchase! We're glad to hear that you had easy time setting up the TV and liked the picture quality. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We appreciate the loyalty and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and courteous delivery by geek squad. Tv works fine. Clear picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DougT, Thank you for the 5-star rating! We're glad it works great and you like the picture clarity of your new Sony X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Love my Sony 4k tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and sound ! 4k tv shows .sports movies looks greats sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrinG, We're very grateful for this positive feedback! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
SONY BRAVIA 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, great sound would highly recommend to anyone buying a TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ENSO, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
55" Brava
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easy installation. Easily ordered and picked up. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickO, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for the recommendation! Jay
- Pros mentioned:Picture quality
Great Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, love the size and quality of the picture. Delivery was on time and courteous employee.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JefffreyD, We're glad to hear that you love this TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Solid purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, excellent picture quality! Sony never disappoints. I like having Google assist but it’s not perfect. Sometimes it lags and crashes and the voice assistant doesn’t always work. Still, it’s a nice upgrade from my last Bravia, circa 2012. For the price point and quality, I would recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dttah214,
Thank you for the perfect star review! We are happy that you are satisfied with the amazing picture quality and reasonable price of the XR-55X90K. It is unfortunate to hear you are having an issue with the voice assistant function. The following article may help you isolate the problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90k/articles/00109227
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
If there's anything we can do to help or you may need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for recommending our XR-55X90K and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for picture quality and sound. Its highly worth of buying for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lakshmikanth, We are happy that you like the quality of your new Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Great picture with more contrast light to dark.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardA, We are glad that you now have an excellent smart TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. You chose the best TV brand. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony Bravia 65”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television. I wouldn’t hesitate to recommend this
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelW, We are happy that you now have a great smart TV. You chose the best TV brand. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Excellent quality TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has very good quality picture and sound. I’m very pleased with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellency, Fantastic! We're very pleased to hear you like excellent picture and sound quality of your Sony X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Stupendous value!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, excellent performance, superior LED picture and theater sound watching movies!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
You made the right choice! We're glad that you are enjoying the sound and picture quality of the TV. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great picture but has ghosting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching vidoes and content in general is fine but has some serious blurring and ghosting when playing games. Come on, Sony. Yall got to do better. Even the TCL R655 performs better in gaming and everything like navigating around the menu was a breeze. Shame on Sony for charging so much and getting bare minimum in return. Dont buy this tv if you plan to use it for gaming. But if you only use this as a tv then it has excellent picture.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
We're sorry to hear about this issue. We apologize for the inconvenience. To isolate this issue, please restart the TV with the supplied remote control (easiest): Press and hold the POWER button until a menu appears → select Restart Press and hold the POWER button until Power off appears on the screen.
If you are unable to resolve your concern, please follow the BRAVIA TV troubleshooting guide:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90k/articles/00200862
In any case that you need our assistance, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR55X90K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and great sound on its own. looks great on the wall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah,
Thank you for the purchase! We're glad to hear that you like the picture and sound quality of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
-David