Customer Ratings & Reviews
- Model:
- XR55X90K
- SKU:
- 6499804
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class BRAVIA XR X90K LED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly setup. They appreciate the immersive gaming experience and the overall excellent sound quality. However, some users have expressed concerns regarding the small and consolidated remote control, limited viewing angles, occasional connectivity issues, and warranty coverage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture but has ghosting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching vidoes and content in general is fine but has some serious blurring and ghosting when playing games. Come on, Sony. Yall got to do better. Even the TCL R655 performs better in gaming and everything like navigating around the menu was a breeze. Shame on Sony for charging so much and getting bare minimum in return. Dont buy this tv if you plan to use it for gaming. But if you only use this as a tv then it has excellent picture.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Johnny,
We're sorry to hear about this issue. We apologize for the inconvenience. To isolate this issue, please restart the TV with the supplied remote control (easiest): Press and hold the POWER button until a menu appears → select Restart Press and hold the POWER button until Power off appears on the screen.
If you are unable to resolve your concern, please follow the BRAVIA TV troubleshooting guide:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90k/articles/00200862
In any case that you need our assistance, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR55X90K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this TV. The picture and colors are truly vibrant and clear. Easy to set up perfect for my family room. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharonD, We're glad to hear that you love this TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for the recommendation. Jay
- Pros mentioned:Picture quality
Sony Bravia 65”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great television. I wouldn’t hesitate to recommend this
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelW, We are happy that you now have a great smart TV. You chose the best TV brand. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Excellent quality TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has very good quality picture and sound. I’m very pleased with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellency, Fantastic! We're very pleased to hear you like excellent picture and sound quality of your Sony X90K. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Great picture with more contrast light to dark.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardA, We are glad that you now have an excellent smart TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. You chose the best TV brand. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Picture quality is beautiful and Sony products are always top notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rwideman, We're glad to hear that you love this TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture and great sound on its own. looks great on the wall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah,
Thank you for the purchase! We're glad to hear that you like the picture and sound quality of the TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product to buy I always buy sony TV The have great quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharanjeetS, We are happy that you like the quality of your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Your continued support means so much to us. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv clarity looks very good and this is my 1st sony tv liked allot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaiphanidraD,
Awesome! We're really glad your investment with your first ever SONY TV is worth it. Glad to know you are enjoying the clarity and overall picture quality of the unit. Your satisfaction with our product means a lot to us. With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. It has a very beautiful picture, sound is great too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaA, We are glad that you love your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony 55"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has excellent picture and color. It is Awesome. I would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyS, We're very grateful for this positive feedback!
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for sharing this review. Jay
- Pros mentioned:Picture quality
Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Programming easy. Picture quality good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianJ, We are glad to hear that. You chose the best TV brand. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Exccellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. We have had Sony TV's since 1974 and all have been excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JMSSSSSSSSSSSSS, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Gaming
2023 Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works and its great, for gaming and watching movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Megamind8, We are glad that your new Sony TV works well for your needs. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy your movie nights! Vincent
- Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect TV. Perfect picture clear color is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM, We are glad that you now have a perfect smart TV for you. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Very nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing quality and screen picture. Lots of smart options
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianaB, We are glad that you like the quality and smart TV features of your Sony BRAVIA 4K smart Google TV. We are glad that you like the quality of your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
We love our Sony Tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I Love our Sony Tv!! Great picture, Excellent sound!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisM, Awesome! We are glad to hear that you are happy with the picture and sound quality of your new TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™️. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony 90 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television!! Better picture than my 900 series sony. Would highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DougF, Thank you for sharing this amazing review of your new 55" X90K. We're truly happy to hear you are enjoying the outstanding picture quality and good to know you've seen the overall improvements of this TV over your previous TV model. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for the recommendation and for trusting Sony! -Jess
- Pros mentioned:Picture quality
A Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent TV screen - great color contrast and striking pictures
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamesM, We are happy that you like the picture quality of your new Sony BRAVIA smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Good picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality.. Bluetooth connection easy to connect..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyF, We are happy that you like the picture quality and Bluetooth feature of your Sony BRAVIA 4K smart Google TV. With X90K, you will enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. It also supports Google TV with Google Assistant which organizes your content all in one place. Thank you for trusting Sony! Vincent