Customer Ratings & Reviews
- Model:
- XR55X90K
- SKU:
- 6499804
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 55" Class BRAVIA XR X90K LED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly setup. They appreciate the immersive gaming experience and the overall excellent sound quality. However, some users have expressed concerns regarding the small and consolidated remote control, limited viewing angles, occasional connectivity issues, and warranty coverage.
This summary was generated by AI based on customer reviews.
Don T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy far the best TV that I have owned. Great valve for the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonT, We're glad to hear that you are happy with this TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony. Jay
Mikey's Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great and I would recommend it to anyone that asks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelW, We're very grateful for this positive feedback! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for the recommendation. Jay
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new tv. It's everything we'd hoped it would be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgingRockstar, We're glad to hear that you love this BRAVIA XR X90K Full Array LED TV. With this TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color, Picture quality
Excellent picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bright and crisp picture. Relatively easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamsungTV, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for sharing this review! Jay
- Pros mentioned:Color, Picture quality
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV great sound great color I recommend this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony55, We're glad that you are happy with this TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Thanks for the recommendation! Jay
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my bedroom. The picture quality is great and the sound is better than I anticipated (i.e., don't need a soundbar for my space). It also has a ton of features for adjusting video and audio qualities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonP, Awesome! We're thrilled to hear you're enjoying the picture and sound quality of this TV.
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Tv I purchased is great. Love the size, picture quality, and sound. Deliver was fast and without incident. Will definitely return to Best Buy for future purchases.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nascar, We're glad that you love the size, picture quality, and sound of this BRAVIA XR X90K Full Array LED TV. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Tom'sTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't say the sound is better because I'm in an apt. and didn't add the sound options because I don't want to be evicted for violating the sound rules. I bet it would have been awesome though. It' a great TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomC, we're glad you are enjoying our product. We appreciate your feedback regarding the sound quality of the X90K. Enjoy sound that precisely matches what's on screen with Acoustic Multi-Audio™ technology. Sound positioning tweeters ensure pictures and sound are in harmony for an immersive viewing experience. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Over my Head
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Sony TV a superb picture. My only problem is that I also purchased a Roku streaming device and for internet, Spectrum for DVR. Don't use Sony - HT-G700 3.1 Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestofthree, Thank you for the 5-star rating! We're glad you like the excellent picture quality of your new Sony X90K. Please provide us with additional information about your problem or concern so we can better assist you. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints with this TV. Great picture and syncs well with my Samsung sound bar. I do wish that Sony offered the new mini-LED in a 55” and I would have gotten that one. I would have given it five stars, but for the fact that from an off-center angle the pic is not as crisp as my old Samsung Q80.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KitchenGuy, Thank you for taking the time to review the BRAVIA XR X90K Full Array LED TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Thanks for sharing your review! Jay
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caring custom service.....................................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blessed, we're glad to hear that you had a great experience with our product. We hope you enjoy your TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
great pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. Have to see how long it lasts though. My last tv only lasted 10 months(not a Sony) Great tv though, beautiful picture. I would def recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommi, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. Thank you for giving the product a perfect rating! Jay
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice television. Has its pros and cons. I expected more but it’s okay
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toms, thanks for choosing and purchasing our product. We hope you are enjoying your new TV. We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
As Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great and apps features are easy to use. Would be nice if overall set-up was an easier process, but was warned about that in reviews I read before purchase. A fine TV at this price level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marto, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Best TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly, a quality product! Picture is so crisp and clean, so distinct! I bought my first Sony TV in the late 80s because the picture far Outshone any other TV in the store, and this has not changed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Finn777, That's great! We're glad to hear that! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. Thank you for giving the product a perfect rating! Jay
Individual retired guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied w/this TV. Can't beat a Sony TV!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillyA, Great! We're happy to hear that you are satisfied with your purchase. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! Erin
- Pros mentioned:Sound
Beautiful and functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my purchase. TV is of very high quality and looks really elegant. Works great with combination soundbar system and subwoofer. Was happy with in store guidance to make my decision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cajmere, We're glad that you love this TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. thank you for choosing Sony! Jay
disappointing perfromance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this TV is glitchy and disappointing . I bought this after a really cheap hisense TV straight up failed after about 2 years. I went with Sony because i wanted quality. I have been having issues with freezing that requires me to unplug the TV to resolve, an LED light that randomly goes on and off regardless of the configuration of that light and now when I am searching for an app and select the search field there is no way to launch the virtual keyboard regardless of the trouble shooting steps I've taken to fix it. taking in to account these issues and the various issues I've had in the last year with 2 different models of Sony ear bud, I have to conclude that the company is just clearly not what they used to be. I do NOT recommend this TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GeoffreyV, We are sorry to hear that you are experiencing issues with your Sony TV, we'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please send us an email for us to provide assistance. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV and Projectors" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
Regards,
Carl
sony tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sofar the tv is working great my second tv in 6 years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayco, Thank you for upgrading to your new Sony X90K! Good to know that its been working great so far. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying our new Sony 55" TV. The pictures are crisp and the color is magnificent. What a difference from our old TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maloekj, We are thrilled to hear you’re enjoying the picture quality of this TV! With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay