Customer Ratings & Reviews

Hi JohnB, we're glad you like the picture quality of our product. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony. ~Earl

Hi John, we're glad you had a great experience with your purchase. Hope you enjoy your new TV. Thanks for choosing Sony. ~Earl

Hi TomD,

Very nice! We're glad to hear that you like the price point and quality of the TV. Thank you for choosing Sony!

-David

Hello TomFord, thank you so much for your fantastic feedback! We can't be more happy to hear that your experience with the X90L –from purchase to setup–was seamless and satisfying. Thank you for choosing Sony! Sincerely, -Jenn.

Hi RonaldB, That's really cool! Thank you so much for sharing your impressive experience so far with your X90L Sony Full Array LED 4K TV! It's really wonderful to hear you are pleased with the excellent picture quality, ease of use and overall performance of your new BRAVIA TV. It sounds like we hit the mark with the X90L. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for choosing Sony! -Jess

Hello Steve,

Thank you for choosing Sony!

We're thrilled to hear that you're enjoying your XR-55X90L TV and that you had a wonderful experience with our service! Thank you for recommending us to your friends; we truly appreciate your support!

Best regards,
-Fred

Hi ColinL,

We are very sorry to hear about the inconveniences encountered with your BRAVIA TV. We understand how frustrating it may be for you, and we will be more than glad to help you.

To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:

- Name:
- Sony Username:
- Model Number:
- Description of the Issue:
- Telephone Number:

Thank you for your patience, and we look forward to assisting you further.

Best regards,
DiegoV

Hi DianeC, thanks for choosing and purchasing our product. We hope you are enjoying your new set! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl

Thank you for your kind words about Sony products, Jeremiah! We are ecstatic to learn that you appreciate the quality of our products, especially the XR55X90L. We continuously strive to deliver high-quality experiences to our users, and your feedback motivates us to keep innovating. If you have specific features of the XR55X90L that you love, we’d love to hear more about them!

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi nerdius, Thanks for the awesome feedback! We're thrilled you love the vibrant colors and customization options on the X90L, especially the seamless optimization for PlayStation. It’s great to know it’s enhancing your viewing and gaming experience. Enjoy and thanks for choosing Sony! -Jess

Hi George,

Thanks for the kudos on the Sony X90L TV! It's exciting to hear that it's packed with features, offering you plenty to explore and learn. Keep enjoying the journey of discovering all its capabilities. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, visit this helpful link:

https://www.sony.com/electronics/support/articles/00291490

Thank you for choosing Sony!
-Jess

Hello Remoteboy, thank you for your kind words! We're so happy to hear that you've always had great experiences with our products –now with our top-tier television, the BRAVIA XR X90L! Thanks for your continued trust in Sony. Sincerely, -Jenn.

Hi JasonS, we're glad you like the picture quality of our product. We understand your feedback regarding the picture quality when watching sports. You can adjust the motion flow on Settings to isolate the issue. Please follow this link for more details:

https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_01.html?hl=motion+flow

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony! ~Earl

Hi TroyH, we're happy to know that you like our product! Thanks for choosing Sony! Happy Holidays! ~Earl

Hi WilliamM,

That's really annoying when something doesn't work as expected! Here's how to troubleshoot connecting your Sony Bluetooth speaker to your Sony X90L TV:

Pairing Mode: Put both your speaker (check its manual) and your TV into Bluetooth pairing mode.

On TV: Go to Quick Settings (gear icon) > Settings > Remotes and accessories > Pair accessory.

Select Speaker: Pick your speaker from the list on the TV screen.

Troubleshoot: If it doesn't work, try these:

Reduce interference from other devices.

Restart both the TV and speaker.

Check for TV firmware updates.

"Forget" previous pairings on your speaker.

While they're both Sony, sometimes minor issues occur. Hope this helps!

Thanks for choosing Sony.
-Eliab

Hi Pete, we're glad that you are happy with the overall performance of your new TV. We're sorry to hear that you have an issue with the brightness when watching movie. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please follow this link for more details:

https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_01.html?hl=picture

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony! ~Earl

Hi RickyV, we're glad you are enjoying new TV! With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! ~Earl

Hi Porter, Thank you for sharing your 5 star experience with us. We're delighted that you love your new Sony BRAVIA 8 TV with its value and resolution. Thank you for choosing Sony! Enjoy! -Maria

Thank you for your feedback, redsalmon! To enhance the vividness of the picture on your XR55X90L, you can adjust your TV's picture settings. The Picture mode can be switched to "Vivid," which is designed to display clear, enhanced colors, contours, and edges—ideal for bright viewing environments.

Additionally, you might explore other settings such as brightness, contrast, and color saturation. Here’s how to adjust the settings:

Access the Settings Menu: Use the remote control to press the Quick Settings button (or the HOME button), then navigate to Settings → Display & Sound → Picture.

Choose Picture Mode: Select "Picture" and adjust to "Vivid" for a more vibrant display.

Fine-tune Additional Settings:

Brightness: Increase the brightness to display brighter whites.
Color: Adjust the color saturation to make colors pop.
Contrast: Enhance the contrast to improve the overall image depth.
If you find that the automatic picture settings aren't meeting your expectations, consider turning off the Auto Picture Mode for greater control over your adjustments.

For detailed instructions and tips, you can refer to the "Adjust the picture settings on your Android TV" article available through Sony's support resources.
https://www.sony.com/electronics/support/articles/00190409

Feel free to reach out if you have any more questions or need further assistance!

Thanks for choosing Sony.

Best regards,
Gus
Sony Social Media Team