Customer Ratings & Reviews
- Model:
- XR55X90L
- SKU:
- 6544734
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the amazing picture quality of the 55" Class BRAVIA XR X90L, along with its accurate color and fast refresh rate, making it great for gaming. Many customers also appreciate its ease of use. The only concern mentioned by customers is the design of the remote control.
This summary was generated by AI based on customer reviews.
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok tv. Nothing exceptional. I would pay a little more and buy the OLED instead..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DineshM,
Thank you for the review. We do apologize for the appreciate. If there's something that we can help you with, we're more than happy to help you out. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Color TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is not as vibrant as the demo TV hanging on wall in store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KatriH,
We regret to hear that you are not satisfied with the TV. For optimum performance, make sure to install the latest software version of the TV. Picture quality may vary depending on the source content. You do have the option to adjust the picture settings of the TV depending on your needs. For more information, please refer to these links:
https://www.sony.com/electronics/support/articles/00028577
https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_01.html
You may also find this link helpful:
https://www.sony.com/electronics/support/articles/00245141
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Best Buy is a Poor Choice to Buy Sony TVs from
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I've ever owned and Best Buy doesn't want to help us with it. Never connects to internet without multiple tries and logging out and back in. We have 3 other TVs where this does not happen. Best Buy's answer is to go deal with Sony directly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi kc103, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with connection of your Sony unit. Devices like microwave ovens or Bluetooth® speakers can affect Wi-Fi performance. Try turning off these devices when not in use or keep them away from your TV. Perform a network diagnosis on your TV to check the status of your network connection. This can provide more specific insights into what might be causing the connection issues. Please check this link to isolate the issue:
https://www.sony.com/electronics/support/articles/00151038?utm_source
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
~Earl
TV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this TV is very hard to turn on. you have to press SAT, on the side of the remote to turn TV on
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnFC, we're sorry to hear this. It seems you are experiencing difficulty with turning on your XR55X90L TV using the standard power button and have resorted to using other button. This is certainly not the expected behavior of the supplied remote or the TV, and we can provide you with these links that will resolve the issue:
https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-07_01.html?hl=remote
https://www.sony.com/electronics/support/articles/00200862
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
~Earl
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has major lip sink problems…. Have to adjust the volume every time something comes on for being a sony product… Sony has been around 50 years that’s the best y’all got … shame on you Sonny shame on you. That’s a no-no.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GeraldF, we're sorry to hear that you have an issue with your Sony unit. This is not the experience we want you to have. Let's isolate the issue by following these steps:
Please adjust the A/V Sync Settings on the TV. Press Quick Settings button, press it and select Settings. If not, press the HOME button and select Settings. Select Display and sound → Audio output → Audio system settings → A/V sync → Auto or On.
If your TV has Sound mode settings, changing the Sound mode to a setting other than Dolby Audio, such as Standard, may improve audio sync.
Please check this link for more details:
https://www.sony.com/electronics/support/articles/00026069?utm_source
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X90L
~Earl
BAD REMOTE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YOU HAVE THE WORST REMOTE OUT THERE MY LAST TV WAS A SUMSUNG AND IT WAS BIG ENOUGH YOU COULD RAD IT
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dale,
We're sorry to hear that supplied remote of your X90L TV didn't lived up to your expectations. Allow us to help and turn this to a better experience.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
55 inch Returned after 3rd day
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Green picture after 3 days of use. Sound present but apps appeared on screen went green. Unplugged to fix, fine but after TV was turned off. Turned on ...green screen. Returned
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Driverreadsbraille,
We regret to hear that you had an issue with our BRAVIA X90L and you had to return it. This is definitely not the customer experience we wanted you to have. It could be a software issue that can be resolved by simply updating the firmware of the TV and we apologize that you experienced that. We take all user input seriously and will make sure your comments reach the appropriate person.
We hope you will consider Sony again in your future purchase.
Sincerely,
Vincent
- Pros mentioned:Color, Picture quality
SEEMS EXPENSIVE UNTIL YOU TURN IT ON! WOW!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 55 inch X90L and the quality and accuracy of the images it displays is truly stunning. Watching this television makes it hard to look away, even during commercials! The images are so crisp and lifelike and the colors are so accurate! Not oversaturated like some of the bargain competitors. The same can be said of the brightness! It is a bright television, but it is extremely well controlled and insures you are seeing the most realistic images of all manners of content. I am watching my old blu rays again because they look so much better on this Sony TV! The very same can be said of all my streaming content! Just awesome! I have a background in electronics and I have to say it is the quality of the components and the industry standard image processing that makes it amazing. To me, it feels that there is a very seasoned image display team perfecting each image prior to display! I would have paid more for the quality and the images this television delivers! It is a HUGE VALUE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frisco, Thank you for sharing your wonderful experience with your new Sony X90L! We're very happy to hear you like the excellent brightness level and overall quality of this TV. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Great solution for a smaller space.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, good sound, clear color and great definition. Very happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaW, Fantastic! We're happy to know this Full Array 4K TV is a perfect fit for your space with its superb picture quality, sound, and color clarity. Glad to hear you're very happy with your purchase! Enjoy and thanks for choosing Sony. -Jess
- Pros mentioned:Color
Amazing value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic TV in every possible respect but what really sets it apart is the quality of the image processing. It does so much better with motion and upscaling than the Samsung it replaced and than every other TV I looked at in this class. Perhaps some can match it for lower money on high quality 4k signals but for watching upscaled YouTube TV type sports streaming, this is hard to beat. Sony has amazing image processing. It also gets more than bright enough. So bright I have to turn down the brightness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexM, we're glad you like our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl
- Pros mentioned:Color, Ease of use
Great TV , vivid colors and clarity.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for my craft room and it is wonderful! I love the clarity and vivid colors. It was easy to set up and link with my Direct TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user982774,
Thank you for the 5-star rating! We're happy to hear that you like the picture color quality, clarity and easy setup function of the TV. Thank you for the choosing Sony and have a great day!
-David
- Pros mentioned:Ease of use, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent picture. very easy set up. would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kmett, we're glad you like the ease of setup and picture quality of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Ease of use, Picture quality
Excellent TV at affordable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality, great audio and easy to set up and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UdayanM,
That's great! We're glad to hear that you like the picture, sound quality and easy setup feature of the TV. See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Picture quality
Great mid-level TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, easy to set-up and use. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanS,
That's great! We're glad to hear that you love the picture quality and easy setup function of the TV. See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David
- Pros mentioned:Picture quality
evaluation of SONY 55" TV with sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture. The screen tends to reflect interior light. The sound bar provides good hi fi sound, although not stereophonic. The sound bar blocks the sensors on the screen that are activated by the remote. My wife has to get up to perform some functions. The instructions are so complex I have not attempted to do anything with the set yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryS, thanks for choosing and purchasing our product! We're glad you are enjoying it. We understand your feedback regarding the remote is interrupted by your Soundbar. We recommend if your TV is on a table-top setup, try installing it with the supplied stand at a Soundbar position which is good enough to fit a Soundbar below the TV.
Here is a link that you can follow if there are more issues on the remote other than you mentioned above, please check:
https://www.sony.com/electronics/support/articles/00030297?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Slick, nice mid level tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice upgrade from the 900F series. Excellent picture, easy connections to devices. Sound is better than I was expecting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kmitch, we're glad you like the ease of setup, picture and sound quality of your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. The apps work fast, the picture is great and the sound is great for a flat screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user958157,
Fabulous! We are truly delighted to know that you love the amazing quality and superb performance of your XR55X90L. With the Sony X90L, you'll see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Great Graphics! Would definitely recommend purchasing it, and it was not that expensive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User327804,
Thank you for the fantastic review! We're delighted to hear that you're so happy with the Sony - BRAVIA X90L. It's awesome to know you're enjoying the great graphics and overall performance. We believe that incredible picture quality should be accessible, and it's wonderful to hear that you feel this TV offers great value.
Your recommendation means a lot to us, and thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Picture quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, mounts well, can air play my phone and easy access to various streaming platforms. You do need to add a sound bar for better volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user170315, Thanks for sharing your review on the Sony X90L 4K LED TV. The Sony BRAVIA XR X90L LED 4K UHD Smart Google TV delivers a truly immersive and feature-rich entertainment experience. With its stunning visuals, powerful audio, and smart features, this television sets a high standard for what modern TVs can achieve. Whether you're a cinephile, a gamer, or simply someone who appreciates a top-tier viewing experience, the BRAVIA XR X90L is sure to impress. As for the sound, there are preset settings available in the TV menu that you can choose from depending on your preference, but of course you can still opt for external speakers for better sound quality. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
smart purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very sharp picture and makes you feel like you are in person with picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi whitehairlady, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl