Customer Ratings & Reviews
- Model:
- K55XR8B
- SKU:
- 10926559
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
What are you waiting for?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best bang for buck. OLED really coming through with the 120hertz super smooth picture. Stranger Things has never looked so awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Panch07rev!
We are absolutely delighted to hear that you feel your new K-55XR8B television is the "best bang for buck"! It is incredibly rewarding to know that the OLED panel is delivering that super smooth picture you are enjoying.
It’s great to hear that shows like Stranger Things are looking so awesome and that the display is truly enhancing your viewing experience.
Thank you again for choosing Sony and welcoming the incredible quality of OLED into your home!
Best regards, Gus, Sony Social Media Team
Sony OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sale was easy, salesperson knew all we needed to know! Excellent service!
I would recommend this to a friendSony 55" Bravia 4K HDR TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity of the colors. The ease of getting to my favorite programs. Glad I purchased it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Armygirl,
Thank you for choosing Sony!
It brings us great joy to hear that you love the color clarity and the ease of accessing your favorite programs on the K55XR8B TV. Knowing our product enhances your viewing experience means a lot to us, and we appreciate you sharing your positive experience.
Best regards,
-Fred
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and was easy to pick up when ordered online.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Local399guy,
Thank you for choosing Sony!
We couldn't be happier to hear that your K55XR8B TV has been a great choice and that the online pickup process was smooth and convenient. Your positive experience encourages us to continue delivering quality products and seamless service.
Best regards,
-Fred
55” Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the television. And found that the price was, within my budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeneU,
It is most rewarding to hear that you are so happy with the quality of your new television! We are delighted that the BRAVIA XR8B fits perfectly within your budget while providing the premium experience you were looking for.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick
Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the service I received. They showed up on time. They were professional and very courteous. Thank you. Cindy C
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CindyC,
Thank you for choosing Sony!
We’re honored to hear that you’re very pleased with the service you received from Best Buy while purchasing your K55XR8B TV. Being on time, professional, and courteous during your purchase is something we take great pride in. Thank you for sharing your positive experience with us!
Best regards,
-Fred
Sony flatscreen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only recently set up and have not had the chance to actually watch a movie or integrate with other home theater components, hence my 4 star vs a 5. But the setup was straight forward, and easy to use with my wall mount. The design is slim which helps keep everytning looking good. I am excited to use more!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanB,
We're pleased to learn that your Sony BRAVIA TV was easy to set up and worked well with your wall mount—thanks so much for the thoughtful 4-star rating! The slim design truly helps keep your space looking sleek and modern, and it’s great to know you’re excited to discover even more features as you continue using it.
Thank you for choosing Sony—hope your day is as smooth and stylish as your TV’s design!
DiegoV.
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very good ok ik ok ok very good very good very
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConstanceBM,
We are honored to hear that your very first Sony TV has made such a wonderful impression on you. It is fantastic to know that you are enjoying the impressive depth and clean picture quality. The XR8B delivers a stunning image thanks to its OLED panel's self-lit pixels and the XR Processor™, which intelligently analyzes content to ensure natural, lifelike realism in every scene.
Thank you for trusting Sony.
Regards,
Dominick
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had room for a bigger TV, but I love this brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jillser,
We appreciate your loyalty to the brand and are glad that, even though you couldn't go bigger, you are loving your new 55" BRAVIA XR8B! This model still packs a punch with its XR Processor and OLED panel, delivering those deep blacks and vibrant colors that make the 55-inch screen feel truly cinematic. We are happy it fits perfectly into your space and continues to provide the premium Sony experience you expect. Thanks for choosing Sony.
Best regards, Eliab
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this yesterday. So far we love it. Definition is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GwenS!
We are really happy to hear that you’re already loving your new TV after just one day. It’s great to know that the definition is standing out to you right away!
The K-55XR8B features a stunning OLED panel that delivers perfect blacks and incredible contrast for a lifelike picture.
Thanks for choosing Sony!
Best regards,
Estefany
New tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believed that the picture quality would be far better than sold to me !!! The voices were to be much better for someone with hearing aids as they projected in store ???? That is not the case .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelB
We are sorry to hear that the picture quality of your 55" BRAVIA XR8B OLED TV and the audio experience have not met the expectations set for you in the store. For the voice clarity issue, we recommend going into your TV's settings and navigating to Settings > Display & Sound > Sound > Sound Customisation to try activating the Voice Zoom feature, which is designed to isolate and enhance dialogue. If you are using a soundbar or receiver, ensure the audio is set to a "Voice" or "Dialogue Enhancement" mode for the best results, as the in-store demonstration may have used optimized external equipment.
Thanks for choosing Sony.
Best regards,
Eliab
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last one was a Sony Bravia about 8-10 years old. It had aging issues, but not picture. This TV does not look any different to us. We replaced it because it was coming on by itself, slowing..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sam25,
Thanks for sharing your experience with us! It's a pleasure to hear that you've upgraded to the K-55XR8B. We're excited to hear that you're impressed with the visual quality and overall performance of your new TV.
The K-55XR8B is part of our XR series, known for its exceptional picture quality and cutting-edge technology. With features like Full Array LED and XR Contrast Booster 15, you can enjoy stunning contrast and vibrant colors, making your viewing experience more immersive than ever.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
Streaming app connection problem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps dropping streaming apps by losing connection.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkD,
Thank you for sharing your feedback. We are sorry to hear that you are experiencing intermittent connection drops with your streaming apps. To ensure you get the most out of your BRAVIA XR8B, please try the following steps to stabilize your network:
1. Power Cycle: Unplug both your TV and your internet router from the power outlet for two full minutes, then plug them back in. This refreshes the network handshake between the devices.
2. Check Distance: For a stable wireless signal, ensure your TV is located within 25 feet of your router. Walls and large furniture can sometimes interfere with the signal strength.
3. Wired Connection: If the router location allows, try using a wired Ethernet cable for the most reliable connection, especially when streaming high-definition content.
If the issue persists after these adjustments, we would like to help you directly. Please reach out to our technical support team so we can look into this further: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We value your support and hope to get your streaming experience back to 5-star quality soon.
Thank you for considering Sony!
Regards,
Dominick
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fantastic. They were efficient and helpful.
I would recommend this to a friend- Pros mentioned:Picture quality
Good if it didn’t shut off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing especially paired with ps5. The reason I am only giving it 2 stars is because mine shut off 4 times within owning it for a week! It got stuck in power cycles and I had to constantly unplug it from the wall so I returned it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Rickygreen33.
We are very sorry to hear that your experience with the K-55XR8B was cut short by these power cycling issues. While we are glad you were able to see the "amazing" picture quality when paired with your PS5, we sincerely apologize for the frustration and inconvenience caused by the TV shutting off repeatedly.
Having to constantly unplug a brand-new television is certainly not the seamless, premium experience we aim to provide. While we respect your decision to return the unit, we would have loved the opportunity to troubleshoot this with you, as software updates or a factory reset often resolve these types of startup behaviors.
Your feedback is valuable to us as we continue to improve the reliability of our products. Thank you for giving Sony a try for your gaming setup.
Best regards,
Gus, Sony Social Media Team
Sony TV 8B
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with the picture quality it’s an OLED and the picture quality is no better than my 98 inch LED Samsung that I purchased three years ago.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VitoM,
We appreciate your feedback regarding the picture quality on your BRAVIA 8 OLED compared to your previous LED. To help you get the most out of the OLED’s unique contrast and color depth, we recommend following this article: https://www.sony.com/electronics/support/articles/00190409. Additionally, Switching to "Professional" or "Cinema" mode and ensuring your HDMI signal is set to "Enhanced" can significantly improve the visual experience to meet Master Series standards.
Thanks for choosing Sony.
Best regards,
Eliab
great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv play games amazing, watch movies amazing brigth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aaron,
Excellent! We're thrilled that your new 55" BRAVIA XR8B OLED is delivering an amazing and bright viewing experience for both movies and gaming.
Thanks for choosing Sony.
Best regards, Eliab
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as Good as I hoped. Slow to come on. seems to not be updating or something
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SkipS,
Thank you for your feedback. We’re sorry to hear that you are experiencing some performance and update issues with your BRAVIA XR8B.
To help resolve this, please power cycle the TV by unplugging it from the wall outlet for 2 minutes to reboot the system. Ensure the TV is properly connected to your network; if using Wi-Fi, we recommend keeping the TV within 25 feet of your router. You can also check for any available updates by navigating to Settings > System > About > System Software Update.
If these steps do not resolve the issue, we highly encourage you to contact our technical support team for further assistance:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for considering Sony!
Regards,
Dominick
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they forgot to include the tv power cord i only realized after the tv was mounted so i called and asked if i can come pick it up and they said id have to return the entire tv. i told them that wouldn’t work for me id rather buy a new power cord. they then said they would call me back and maybe give me a gift card for the price of the cord and never called back.
I would recommend this to a friendVery unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and it will turn off and on by itself. I will be returning it very soon
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We're sorry to hear that you're experiencing this issue with your new Bravia 8, Brian.
That is certainly not the experience we want you to have. While we understand your decision to return it, we’d love the chance to help troubleshoot this before you head back to the store. Sometimes a simple setting, like an "Idle TV Standby" timer or a Bravia Sync (HDMI-CEC) conflict with another device, can cause the power to cycle.
If you'd like to try a quick fix, you can reach out to our support team directly here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We want to ensure you get the premium experience Sony is known for.
Thank you for sharing your feedback with us.
Best regards,
Gus, Sony Social Media Team