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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,291 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and slim. I also love it because it's like an android phone. Because it is a android tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, but a bit pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good tv. Good definition. Easy to set up.i just hope it lasts for years. So far, I like.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great mid range tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best midrange priced 4k hdr tv. I really want to see how well hdmi 2.1 works once its finalized.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far I’m impressed !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great picture and the sound is very impressive . Sales rep was a large help and very knowable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this tv for anyone unsure about their next tv purchase. It has all the applications and hardware specs you will need, and then some. This is the one to get, you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our 14 year old 46"XBR finally failed..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new Sony delivered and set up by the Geek Squad..took away the old XBR for recycling..awesome. New Sony had a defective screen..Geek Squad brought a new one right out and installed it...again, awesome. Great experience with Best Buy and the Squad! Love the new Sony!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    a good team with a good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a high quality product. The picture is very clear and we haven't had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV until a toy car hits it from a toddler throwing his toys. Completely spiderwebbed once touched by anything. So sad for such an expensive tv. I would recommend this for people who do not have children.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing and some footage appears almost 3d because of how real it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good 4k tv for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Smart TV to replace a plasma 51" in my living room. Best choice for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony x900e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had better sound. Decent but not great. Very good picture, 4K content looks fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great 4K. A little time is needed to calibrate the settings, but once to do. It's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, but we have noticed that it lags when changing the volume or input.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV; nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very nice; great picture, good colors, very vivid

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has made this great line of XBR TV ranging from 46 to 75". This 55" did the job for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Vivid colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice picture and beautiful colors. I hope that it will last as I only had it for a month.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JD69, We are glad that you appreciate the picture quality of your television.Thank you for choosing Sony.-Jay sony_US

  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Disappointed,my 7 year old Sony tv has a much better picture and much brighter.For the price it cost it is so disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv looks good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv it’s in my bedroom doing just fine. Looks good. Only thing it has a big power supply on the cord. Sony, built it Into the tv bro c’mon man. All the other tv brands are doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best technology for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV was virtually effortless to set up. It adapted to my universal mount with supplied hardware and at 30 lbs for a 55 inch unit was easy to handle. The software initiation was done via cell phone and completed quickly without incident.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    NOT PERFECT BUT ABOVE AVERAGE FOR MOST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE AND GOOD SOUND. SONY'S 4K IS AMAZING. I ONLY BUY SONY AND NOTHING ELSE

    I would recommend this to a friend