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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,291 reviews
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV the weekend after Thanksgiving. The sales associate that helped me pick it out was very knowledgeable about the differences between the models and brands. Been using for a couple of months now and very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Sony!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Sony TV and I just can't buy another brand. I look and compare other brands but I keep buying the Sony. All three are still working great (even the 12 year old one) and I just find another room to put them in. Awesome quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing my old Sony Bravia that I bought back in 2006. Its a great upgrade and I'm enjoying the big differences. Its hard to keep up with technology these days. My old TV did its job and never had the need to upgrade until now.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!love it!the color and sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the capabilities and picture on this 55" tv. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice clear picture had a little trouble setting up but I did it on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Sony tv and are quite pleased with it. The picture quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the 2017 Sony has a great picture, it's hard for a novice to get to learn how to operate remotes, sound bar, etc. Kudos and accolades to David Rivas and Jeff Sanchez at the Yorba Linda, CA store for their patience, product knowledge, and educating technically challenged people like me. They are such an asset to Best Buy and I thank them both very much for all the assistance they gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a 47” LG

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Easy setup and immediately paired with my Sony Blu-ray DVD system. We had to replace our Comcast X1 box and the new box provides native 4K. That really allowed this TV to show its 4K capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pic is good the android capable is very nice the sound is not that good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, closest to OLED for picture without paying the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want a excellent tv, Buy this tv model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony tv replaced my sold 50' Sony tv that was 15 years old and with the reliability and performance that I have expirienced with all my Sony electronics (Home theater equipment) in the past, I am very happy with this addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a quality 4K set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model hits the sweet spot for value in 4K sets, with FALD and other advanced features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture quality and Good customer svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were excited when the Sony x900E was delivered. We mounted it, hit the power button and found out TV has a huge crack on the screen. We called Best Buy and they were to redeliver a replacement tv. After waiting 2 weeks we were told the order was never processed. Once again Best Buy assured us we will get a replacement TV. We finally got the new TV and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best TV for the money. Nothing comes close in terms of blacks with the brightness and screen longevity that OLEDs cannot bring you. I own both this and the Sony 930e and I think the 900e has superior blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Bad software/firmware. When this is fixed 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is always room for better. It is sharp and provides good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV has worked perfectly since I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were most helpful and knowledgeable. They did not try to over sell me, but got me into a TV set that fit m needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony continues it’s leadership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV, more than enough apps to open up viewing from the web. TV Set up was fairly straight forward. Connection to the home theatre was easy (three different manufacturers). Looking forward to some excellent viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and couldn’t be happier. Great picture

    I would recommend this to a friend