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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,291 reviews
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have vision problems I thought any TV would do it wouldn't make any difference. The salesman proved me wrong. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing all the reviews, and talking with the guys at Best Buy, I purchased this Sony and I have no regrets, it's a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 65 for one room, so nice bought another for front room. Would have upgraded bedrooms but hardly use the ones we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this TV, I was comparing it to the equivalent Samsung television of the same model. And I am not sorry for my decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an incredible TV, Sony is the best! I’m going to buy another one soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our purchase and the sales people we're very informed on this product and made us feel comfortable about our Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Android based TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute excellent Android based 4K TV. You can install and run the Kodi app. Google it! Do yourself a favor and buy this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good decision to purchase this tv. Once I completed my research I felt that this would be the best selection based on facts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this t.v. was by no means inexpensive, it was much less than alot of the t.v's in this range and it is an awesome t.v. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pic and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony rep was very knowledgeable with the choosing is of the screen and the proper sound bar. Fits nicely above the Fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this television after my brother did a lot of research. We wanted a good television for gaming and watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the living room. I am happy with the purchase and probably will upgrade and move this to the bedroom later

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too soon to tell.... Multiple Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this TV but unfortunately it's too soon to tell. The first unit apparently had a bad processor and so it was picked up and replaced with another unit. The second unit was missing parts for the stand... so that is also boxed up and awaiting a replacement. Almost a month since we made our purchase and still waiting. I will update my review if we ever get a working unit from Best Buy. Fortunately the Sony Customer Service (offered a replacement TV via mail) and the BB Geek Squad have been helpful. Very frustrating experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I I glad I bought this tv . sports are great slso all movies I love it. the remote works everthing . The irs i s also neata

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, still figuring out nuances. Poor documentation on remote control, good image. My old eyes can't tell if I really needed the $50+ HDMI cable they sold me "to get the best picture."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have owned. Android is a little sluggish compared to my FireTV but I still use it more than the FTV. I would recommend keeping an eye on Sony community forums as some of their software updates can cause problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mid-range TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than my TV coming with a few little dings out of the box that I was compensated for...I love this TV so much! Its amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Decent TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 55" is a decent TV. Could use a better setup help. Picture is OK but LED 4K is overrated. Better color contrast on 10 year old Pioneer Plasma. Picture best with outdoor events and a dark room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonosFan, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. I almost went LG OLED, but decided to try this instead. Great decision. Biewing angle is much better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 55" TV is awesome. We had the Geek squad install - James and Arron - who could not be more knowledgeable or courteous.

    I would recommend this to a friend