Customer Ratings & Reviews

No issues yet though they originally sold me an opened item without informing me.

Great 4k with DVD and xbox one. One trouble has issues with Netflix

I’m glad that I bought this TV. Sony product are usually good quality.

Sony Bravia is simply awesome. An Android TV set, nothing can beat that.

Subwoofer sounds like an added speaker. Not booming! Sound Bar separation is negligible! Rear surround sound speakers are at a wisper and now way to increase their volume or balance them ! Also has a sound delay ! Almost like watching a dubbed Chinese movie from the 70's !!! This is junk !!!

Picture occasionally looks a bit out of focus in places, even in HD. Also have had spotty success watching programming with available apps. No discernible difference between regular and "football" modes when watching last week's games. I would have been just as happy with a TV that cost $500 less.

Excellent TV, no light bleed, no dead pixels. Love the vividness of the TV.

I've owned only Samsung HDTV's since 2000, and prior to that was Sony. Based upon BB TV Sales Associate, I went with the "mid-grade" 4K Sony in late May and the GS set-up during delivery. Picture quality from the get-go was just OK. We have DIRECTV and an upgraded DTV 4K Receiver. Then issues started occurring such as stop & studder picture, audio not matching video, NETFLIX automatically loaded upon turn-on after watching night before, and various "bugs" too lengthy to mention. Had GS out and attempts were made to change this, change that. Still no luck. Returned to store and they agreed to swap out for the 55" Samsung MU8000 4K HDR, and delivery is next week. The Upscaling on the Sony is also very lame and a disappointment. Not blaming Sales Associate as he is happy with his Sony, and if you can't trust his opinion, whose can you?

I will right one when I have the tv long enough to form an opinion.

Very pleased with our new tv except that the picture freezes sometimes.

I am very pleased with this Sony model. It is very user friendly.

Nice Sony 4K TV. Always buy Sony - always happy with the brand.

Easy setup. Excellent sales associate explanation of features.

Like the Tv, only down fall is the volume it’s not so loud.

But the team at the outlet store were great to work with..

Great product and the salesman and installer were fabulous

Only two support full bandwidth. Everything else is great

So let me start out by saying that I started out on the hunt for a large smart TV for under $550. I bought a Philips 4K tv from Walmart, was disappointed in the smart features (or lack thereof) AND the picture quality was incredibly poor. I returned the Philips and purchased the highly acclaimed TCL "bang for your buck" 4K Roku TV. The Roku platform was very impressive, but unfortunately the picture was not. Needless to say, I returned the TCL. After that experiment with the ultimate budget-friendly TVs, I decided to shell it a bit more money for a highly recommended big brand name TV. I purchased the Sony XBR55X700D from Best Buy based on the stellar reviews it had on this site, the brand name, the BRAVIA line, and the sale price was right below $850. I thought it was the perfect compromise...until a couple of days later when I was disgusted by the fact that I had paid a nice chunk of change for a TV that could not handle SD quality material, could not adjust the volume without freezing or stuttering, had horrendous blacks and dark scene performance, and had worse motion handling than the first two (much cheaper) TVs that I had purchased. I returned it within a week. I went back to the drawing board and did my homework this time. I researched for countless hours and learned about all of the different technologies available, what those technologies do, read more professional AND personal reviews, watched hours of videos online, and I had it narrowed down to three before entering Best Buy: the Samsung KS8000, Vizio P55-E1, and the Sony XBR55X900E. From a spec aspect, the Vizio P55-E1 should've been the perfect TV and the answer to all of my needs. I was not sold on the SmartCast capabilities, but I figured it had to be better than the buggy performance of the 700D. The KS8000 had insane, eye-popping colors (as Samsungs tend to have), but I didn't like the fact that it was edge-lit and not FALD. The 900E was lagging behind in 3rd place due to my negative experience with the 700D. That all changed when I got into the store and finally got to look at the TVs. I spent a good 2 hours watching, comparing, and analyzing screens/performance. I had even thrown some OLED TVs into the running. What I found was that nothing but the higher end ($5,000+) OLED TVs (and maybe the 930E) could compete with the 900E's picture quality and performance. My God was it stunning. I ordered the 900E, picked it up the next day, hooked it up, and I have FINALLY found what I have been hunting for - true quality and value. The VA panel coupled with FALD, 120Hz native refresh rate, Sony's X1 processor, and HDR make this TV the absolute best performance purchase. The picture is PHENOMENAL. Motion is smooth across all material - whether it be SD, 720p, 1080p, or 4K (but of course 4K still reigns supreme here). The colors are magnificent and spot on. The contrast is unbelievable. The Android UI is actually fast and pleasant to use. The 900E is just the perfect TV. No buyer's remorse or return this time! TIPS for your search: 1.) Be willing to spend a bit of money. You really are paying for quality and will get what you pay for. If you watch a lot of TV and care about what you're seeing, the price is more than worth it. It's a true value. 2.) Always, and I mean ALWAYS, go and look for yourself before making your purchase. At the end of the day, it will be your eyes watching the TV, not Random Reviewer #5 or Cedric from Rtings. 3.) Specs, technology, and user interface do matter. There is a difference between FALD and edge-lit displays. There is a difference between IPS and VA panels. There is a difference between 60Hz native and 120Hz native refresh rates. And in addition to specs, technology matters just as much. The P55-E1 checks off all of the boxes that the 900E does and then some (P55-E1 supports Dolby Vision), but there is a stark difference between Vizio's interface and technology compared to Sony's or Samsung's. Play around with the menus and see what you like. Do not purchase a TV purely based on specs. Make sure your decision is well-rounded so that you're satisfied with your purchase. Happy hunting, everyone!

All programs are not the format the tv is designed for.

Pleased with the set but not as good as in the store.