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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,291 reviews
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV- good Black levels and easy to use. Great picture

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a new Xbox one S console and needed a new 4K TV to go along with it. Coming from an original Samsung Plasma (720P) that still works I was a little skeptical about the black levels of every other TV. After doing extensive research it was between the 900E and the C7 OLED. While the black levels are a little better on the C7 but it was no where near as bright. The POP of the colors after some calibration along with the almost perfect black levels made this an easy choice. The ability to change the motion on the TV was a huge advantage. Loving this new setup. Games on the Xbox look amazing and I honestly cant see how this could get any better!!! Good job Sony!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture. Not that great for gaming, as I found out it has the possibility of blacking out when switching.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fantastic picture, only one complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say we are very pleased with the Sony. I researched 4k televisions for about a month before choosing this one. I'll start with my only complaint: The description stated there was a composite cable input. There is not, only component. It would appear that what is described as a composite video input is in fact a yellow input you would find running from a video camera. I use the composite for my security camera system, so now i have no way to view the footage on my television. Now the good. Outstanding picture, I mean unbelievable. I went from a 50" plasma to this and wow, what a difference. The darks, the brights, the colors, the clarity, all beautiful. I've seen some complaints about the sound, but I've found that to be true for most flat screens. It's fine for watching television, and for movies we just turn on the surround sound. The remote is well designed and I love how it has buttons to switch from regular TV to Netflix etc. With my Xbox I can tell a drastic difference when playing with the textures and clarity. Overall while I choked at paying $1000 for a television, I couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence between this tv and a samsung 8500 series tv. After watching hours of reviews and visiting Best Buy stores to look at the tvs in person, it all came down to the center base being the ultimate deciding factor. I would give the tv a 4.5 instead of a 5 if I could. The android tv smart features are not the greatest. Let's be honest most people these days are using a PS4, Xbox one, Apple TV etc and with those supporting 4k you don't even need to use the smart tv apps. For the small few who might not have those devices the apps on the tv aren't completely useless. Overall I can't recommend this tv enough. The picture and brightness are amazing! You will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful move. Fantastic picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have done this sooner. Very easy to set, connected to my WiFi with no problem. It turns on my surround and Direct tv. The picture is impressive, it makes you feel like your there.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an earlier version of this TV in my family room, which i was please with. This one is in my bedroom. Andriod TV is nice, apps all work, and picture quality is great. blacks are very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimF. We are glad that you appreciate the picture quality of your television. We appreciate sharing this feedback. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Need a big computer monitor? This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting years for the 4k TVs to get to a place technologically that they would rock with my MacBook Pro and other systems. There are a bunch of lists out there detailing out what 4k TVs can do the job and this one lands in the top 5 or so on the list. Not insanely expensive and has the chroma 4.4.4. you need to be able to comfortably read text. Obviously, it's insane for gaming on both PC and PS4 Pro so you got that going for ya as well. HDR it's great as well and the games detect it if you have it on so don't trip if the settings seem confusing. Turn it on and there you go. Remote has a lot of buttons but it's interface is super easy and you won't likely use most it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall I really like TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Sony TV only a couple of months ago. I love the size . It has a Great Picture. I need one more TV, I may be back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k is great and the sound even better. I recommend the TV to anyone that wants an excellent TV at an excellent price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and voice activated remote. I'm used to navigating the Roku and am now learning to navigate Chromecast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the TV is excellent. The hookup is simple. Sound quality is very good. Just some information. Your cable service has alot to do with the quality of the picture you get.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unmatched picture quality and optimal dimensions. Setup procedures need tweaked including the method to getting to them.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Hdr

    Rated 5 out of 5 stars

    Great tv for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for almost a month now and it hasn't disappointed. Being a LCD, I was worried about the colors, and the colors are vivid and the blacks are extremely dark. Great 4K HDR tv!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Excellent 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a number of sets to replace my old, non-HDR 4K TV set. This got great reviews, a member of my family had one, and I was impressed. I'm very happy with the purchase, so far. Also, let's face it -- while other manufacturers are putting their stands out on the outer edges of their displays, Sony has remained sane and puts the stand in the middle of the panel. I WOULD HAVE HAD TO PURCHASE A BIGGER STAND in order to use almost any other set that competes with this one. I know, not an issue for the folks who use wall mounts, but it sure makes a difference for me. But in the end, it's the image quality that really made this worth buying, for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    I love this tv!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a gorgeous picture and works well with the ps4 pro if you are looking for low input lag and no judder this a the TV for you. I also stream playstation vue for tv operates smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Can’t go wrong with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Quality, No picture lagging, instantaneous response when switching applications. Easy to use, love the ergonomics of the remote. Very sleek design, even on the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture quality and refresh rate. The screen is plenty bright or somewhat Sunny room. My only nitpicky complaint is that the TV is slow switching between inputs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband LOVES it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my husband was itching for a television. We had gone to Walmart and purchased one and returned it the same day he purchased this SONY 4K ULTRA HD TV. When I tell you that I try and watch my shows on it, I cannot because my husband comes right in and changes the channel. Absolutely in love!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the xbr55x900e to replace a damaged xbr49x800e, going up in size and model. Although we're still experimenting with some settings (motion, contrast, etc.) to get the best picture for the various inputs so far the picture is excellent, with great blacks, brightness and good colors, especially on the Cinema Home setting (be sure and set on 4K mastering for best up scaling) we use for Blue Ray. Motion settings are a bit different than the x800 so still working on those. Overall so far we're really pleased with our purchase and recommend to anyone looking for an upper mid range TV, especially with the end of model year price reductions.

    I would recommend this to a friend