Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,291 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV Ever !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest tv I've ever purchased !!! All I had to do was take it out of the box and plug it in. No adjustments whatsoever were necessary. Everything was perfect, right out of the box !!! The color, sound, performance and picture quality are absolutely wonderful !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture on this tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv. I love the picture but it’s not better then the LG. Costs much more then the LG

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice picture but remote and navigation is....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is crisp and clear. Remote control is aarkward to use and confusing. The remote needs lighted buttons. You have to go with touch and feel to remember the buttons to push.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, picture is clear, speakers are bad. need a sound bar to get good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ok TV, Some Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV during the Black Friday sale. Picture is clear and bright out of the box, colors are a little over saturated, especially reds. Some judder during action scenes in movies even after making adjustments to the settings. Android TV menu takes a while to figure out. Built in TV sound system is awful and requires purchase of a sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing this TV, I can unequivocally state that its quality far exceeded anything i had ever seen in the past. My son recommended that i should buy it; and I'm glad I did! Given the price I had paid for this superb TV, it was truly a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After ready many reviews on many different brands and models, I choose the Sony X900E model. My first had to was a purchase from a reputable brand. I purchased a Samsung TV which set me back $2400. only for it to poop out after 5 yrs. So that brand was out. Second was the picture and this Sony delivers. Third was the price and I feel this model is well worth the money. This TV has a lot of apps that comes with it and the voice activated remote is great. If the remote came with back lighting that would have been an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Quality Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a quality tv that was easy to use and fun to set up. The picture is beautiful and I didn’t have any problems learning how to work the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV So Far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought two 4K TVs during my purchase one for the bedroom and one for the living room. The Sony 55" LED -2160 was on sale at the time for a great price! This TV has not disappointed me so far. Most of the reviews talked about the sound not being to good but actually it is much better than I expected. The picture quality blows my mind that it is so clear and sharp. Even though the sound is better than advertised, I still may add a sound bar later. This one is in my bedroom so I really wasn't too concerned about the sound that much. I am so happy with my purchase thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV. I don't see how the picture could get any better, the blacks are very black, color is excellent and it is fairly easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is, the OS seems not really smooth... lag from the controller is sometimes pretty obvious. I hope a future update can solve this problem. Also, I hate the controller design... complicated and no way to know if you hold it in the right direction without looking at it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mochi, Thanks for sharing your honest feedback about the TV. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. We're always looking to make Sony better. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Great contrast, excellent colors and the upscaling is the best. Watching normal TV being upscaled to the almost 4K is absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely incredible. We have replace a old Sony Bravia that we got 11+ years ago. The up conversion on regular tv is pretty impressive. I didn't do a ton of research on other models because we have been so happy with our older Sony all these years. I stayed loyal to Sony for this reason alone. I went with the 900 series due to the faster processor and thusly a smoother picture. Absolutely LOVE this tv. If you have any doubt look at the other tvs you get with a 5 year warranty for under 1700 with all the bells and whistles this one does. There's no comparison!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. My last Sony Brava lasted me 14 years. Amazing picture. Settings are easy to maneuver though. Haven't tried pre-set settings yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeofMD, We are glad that this TV meets your expectation. Your feedback is highly appreciated. Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Product! - Clear, crisp, realistic picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very realistic, clear picture and does well in a bright room. It is easy to use and looks good with both U-Verse TV and my new BluRay player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceptional quality product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying Sony TVs since 1972 because of their exceptional quality and reliability. Sony 55” X-900E 4K TV is no exception. The unit has exceptional screen color performance as well ease of operation along with its smart TV features. It was easy to setup as one opened the box, and it get up and running without any difficulty. Receptions from on air TV, Wi-Fi and cable TV signals are excellent. The sales associate was very helpful to assist me in differentiating the features, pro and con of various Sony 4K TVs models before I picked this one.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Very Clear picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear. Colors are vibrant. The speakers are not very loud though. Only other issue is that the smart tv menu comes up sometimes when the tv is turned on. I have not figured out when it does this and when it does not. I like the televsion a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chie3, We are sorry to hear these issues. In this case, you can check the condition of your remote control buttons and perform a power reset to isolate the sound issue: https://www.sony.com/electronics/support/articles/00023479
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and color of the shows on this new TV are great! Glad we made the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Was a little hard to set up but got the picture looking really good on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture. Great color.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scenery is beautiful on this TV. People seem natural and as if they are alive in the living room. Just a great TV. Ease of use. Easy to set up.

    I would recommend this to a friend