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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,291 reviews
  • Pros mentioned:
    Color, Hdr

    Rated 5 out of 5 stars

    Excellent performance at a mid-range cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great black levels and brightness for a 4K TV at this price point. HDR material looks very good. Nice interface and good, albeit basic, remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity is amazing. I was taken back by the 4K resolution. Sound is also satisfactory. With Android TV, we have lots of options for apps.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    GO for 65+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 55, the quality of picture is great and the colors are really taking to me on 4K HDR ! A very strange issue: Apple TV 4K can’t use the HDR on first HDMI Output, took me a long time to figure it out! And btw, 55 is a waste of money, go bigger

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I did a lot of research on TVs and I'm glad I did it was worth the trouble. If you didn't already know this TV is Android operated which means all of my Android apps can be loaded directly onto the TV so this eliminates the need for any sticks or boxes or computers plugged in the back of your TV and yes it supports Kodi. I am even able to plug a hard drive in USB to store movies. And on a personal note I think it has the best picture I've seen in a long time. I don't do many reviews but this TV deserve a pat on the back.... Allen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. Wonderful picture and a great price. I put off buying a 4K TV for a few years and this model was well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it long but I really like it...GREAT PICTURE !!! and easy remote and setup to follow. I'm not real tech savvy so that means a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv over the comparable Samsung with 240 motion rate and I’m so happy I did. The colors are really great, there is zero blur watching sports, and stuff on Netflix in 4K looks ridiculous. So good. We were going to buy a sound bar and then ended up not doing it because I didn’t think we needed it. Also, I wanted to splurge and get the LG OLED but for an extra $500 I’m not sure it’s worth it after owning this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is fantastic, I also bought the Sony blu ray 4k up scaling player. The combination is really good. The Android TV OS is pretty fast. Sometimes it does hang and you have to power it off and on to fix it. Overall a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first 4k tv. I really am impressed. I know it's not the best. But it's the best for the buck it bangs. I got the Xbox 1X hooked up to it and a soundbar. Let's be honest these tv's speakers leave alot to be desired. All in all. The tv does what i want. I'm not a stickler for the small details of what better 4k tv's offer. Yes there is the slight clouding around whites when the screen is black. But that doesn't really bother me. Because it's still a magnificent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this tv and price. Great picture and easy too use features. Not a samsung but, but sony deff knows what they're doing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    For right now this TV is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For right now this TV is very good. Way too many options for control. I like the 55" and picture is very life like. I only wish that the manual was in book form. It would be cool too if sony had easier to view videos on how and why thinks work. I would like to hook up blu tooth headphones said it can but seems to be a issue. Does up scale really really good. GREAT that it has a antenna to get over air channels. Very important hope TV continue to have this option. Would not buy it if you could not get over air stations. Thus dont have to sign up for cable. Its a keeper for now. No real issues, probably have some like others said, but tend to ignore them. Why take it back for one issue to then get another one with a different same sony model. I say buy it! O ya I use roku stream+ on it. Works great.REALLY wish all four hdmi were for 4k instead of just two.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I was jumping into the 4k realm & was upgrading to the new Xbox 1 X, I needed a TV up for the task in my price range & this was a steal at $999. Picture is perfect almost just wish the Android TV OS wasn't slow, hope it improves with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up remote has quick access to Netflix picture and sound are great the 4K is unbelievable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ski1, We are glad that you appreciate the quality of video and audio of this television. One of the best features is you can easily access Netflix using the remote control. Thank you for choosing Sony.-Jay sony_US

  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I’d buy a TV over 1000 but then I bought this and don’t regret it one bit. Amazing quality, beautiful screen, and a very vibrant color gamut. Honestly after buying this I don’t think I’d ever go back to anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice but one major disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of searching for a new TV, Sony was not on our list of options. However, when my wife told the Best Buy salesperson she preferred natural color to the vivid colors of some of the other brands, he quickly recommended the Sony. Set-up was easy and soon we were watching a very satisfying picture on our new TV. Now for the disappointment: We enjoy Netflix and Amazon and often watch shows on those sites. I set up the wireless internet connection without difficulty. However, every time we watch a show on Netflix or Amazon, we lose the internet connection. I have to reestablish an internet connection every time (login etc.). I never had that problem with my previous smart TV (LG). A quick google search shows that this is a frequent problem for many Sony TV owners. If anyone has a fix, I would be delighted to hear. Otherwise, we love the TV...

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Best tv I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the clarity and the even color and HDR makes this the best Sony yet. Watching 4k movies is a real pleasure. Never go cheap on tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DjBrooklyn, We are glad that it's performance meets your standards. Thank you for choosing SONY! ~Ralph sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had TV 1 month so far. Very good purchase at a great price. Recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Incredible picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is amazing! Watched the Masters golf tournament and the colors were unbelievable. Simple set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    In a nutshell performs very well w/ my directv HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first venture into 4k TV so was apprehensive about retiring my 12 year old 40" Samsung LCD TV for this Sony 55X900E. I have had this Sony for 3 weeks now and am quite satisfied with the picture quality when viewing 1080p via my Directv HD service. As for 4k content that is not a big priority for me so cannot speak to that technology. I am just a casual viewer and less interested in all the "bells & whistles" (which this Sony is over-loaded with, including every imaginal streaming service). Picture quality, reliability are my main priorities and thus far I am one satisfied owner. I would suggest when purchasing this Sony you have Geek Squad do the set up as it will help you better understand the many features and oh yes , don't place much emphasis on the Sony manual as other than assembly instructions it is leaves much to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having this TV for over a year. Crisp picture and great sound. Easy to navigate instructions. Love it.

    I would recommend this to a friend