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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,291 reviews
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Samsung customer but after getting the opinion of several associates I then began researching from several websites viola I was converted to the Sony Bravia family

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TVs are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Sony TV's for the last several decades because of their consistently superior picture quality. This TV is no exception - and actually surpasses any I've had in the past. I considered repairing my old TV, but purchased this instead. Great decision - no regrets. It's amazing the quality & picture size one gets for the price. I HIGHLY recommend this model - it is a bargain for the quality & features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from my 7 yr old Sony 52” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price performance and ease of installation made this a solid choice for my family. Having had a Sony TV for the past seven years that I loved made this an easier choice as well.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great product but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 4K display but for some reason There's a delay when I press the remote and it takes sometimes 3-7 seconds for the tv to react to the button I press, if you have a lot of patience this product is for you. I may have to contact bestbuy about this if it continues.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great TV. Sony makes great TV's, and this model is great for 4k HDR at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    About the best tv under $1000 you can get atm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought the TCL p605 55" for $650. While it was a good tv, it just didn't have that "wow" factor to me when I first turned it on and watched some 4k content. I went back to best buy to look at the x900e that I really wanted and just watched it and mine back and forth for days. I decided to exchange my tcl for the x900e and I'm very satisfied I did. Only down side is I'm losing out on Dolby vision support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had so many friends in my life-- just kidding- everything about this tv is spectacular !! My dog even thinks that the beach scenes on YOU Tube that the birds are alive.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    amazing tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k, smart, hdr. this tv is great, had it for a while and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been overly impressed with this model of tv. I did a lot of research into the different brands and models on the market before I purchased and I feel I made a very wise choice. Picture is fantastic for tv, movies, and gaming. Xbox one looks fantastic on it. Just waiting to see the true 4K picture quality when the Xbox one X comes out in November. I would recommend this tv for anyone that loves a really good picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for movies and games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Vizio and it stopped working on the first day. I exchanged it for this tv and I'm very happy I did. This tv is great for everything 4K especially with the PS4 Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the purchase. It replaced a 50" Samsung plasma. There are so many settings, it is a little overwhelming to get it the way I want it. I don't watch much live sports, but to get a good picture for sports you have to change the settings. I didn't have to think so much with the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are worth every penny spent to get this TV. The only issue is that the angle of viewing can make it look less colorful on the sides compared to the front of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Really good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! It’s so sleep & the picture is so clear, color is really vibrant!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a excellent 4K TV, great picture quality, easy to set up very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    Great 4k hdr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. Viewing angle isn't the best though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to set.up and synced with the Sony Sound bar I bought with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT T V VERY HAPPY WITH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID ALOT OR LOOKING AT TV'S BEFORE BUYING THE SONY. AND EVERTHING MADE THE SONY THE BEST BUY. I'M VERY HAPPY WITH THE TV, AND ALLT5HE HELP THE PEOPLE AT BEST BUY GAVE ME

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is spectacular. The HDR Technology really brings out the realism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV HEAVEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot express how pleased I am with this SONY TV. It's a long overdue upgrade for me and cannot say enough about the product. You have to experience it to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, Terrible BB Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 2010 42" Panasonic Plasma TCP42s2. The new TV looks great, and Ive adjusted some settings but neither tv was calibrated. This one looks slightly better, I'm not sure in what ways though. The degree of "pop" is hard to gauge, over the old. I use it for streaming through Xbox. The big problem, and headache was with Best Buy. Just getting a normal receipt is a nightmare. The local store couldnt generate 1 since I ordered the TV online. I can't get a normal looking receipt online because I'd ordered, canceled then reordered and that messed their records all up. The local store says call the national BB, and national BB says call local.

    I would recommend this to a friend