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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,291 reviews
  • Rated 5 out of 5 stars

    Great tv in the medium price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was very easy to set up; the entire process took less than 30 minutes. Also purchased a Sony sound bar and wireless ear phones; all worked together flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Outstanding picture quality. Remote has room for improvement..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this paired with a PS4 Pro and the picture quality is amazing. Videos streamed on Apple TV 4k are equally stunning. No lag shown and the screen is uniform in regards to backlighting. This is truly a gorgeous picture. If you can afford to purchase this middle-class unit (seems more like upper-class) I'd go for it...even if it means spending a few bucks more for it. It's well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research online and watched numerous comparison videos. This model always came up on top. It came down to this model or one of the Samsung QLED TVs for the same price. But the Samsung was one of those weird models in the line that didn’t have important features found in the other Q models. So I we t with the Sony. I’m not a huge fan of the OS design. It seems awkward to navigate. But that pales in comparison to the picture quality. I also love the fact that I can connect my wireless Bluetooth earbuds to the tv. Gaming on this thing is also excellent. Great buy, especially if you can get it on sale like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Somewhat satisfied with our new Sony 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied that the 55"Sony TV does not have a base stand that allow the TV to swivel. Note that when trying to view the TV on the side of the TV, the picture starts to get a grey like screen. The color is very vibrant.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture and color reporoduction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a beautiful picture. Smart features work as expected and HDR is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. We just have a digitally tuned antenna on the roof (no dish, no cable) and this works great. We were concerned how the image would be. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Meh- paying more for the Sony nameplate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV and was not impressed. Coming from a plasma to 4K I would expect better black levels. Overall picture quality was good, but the local dimming was subpar compared to cheaper models from Vizio - such as the P class.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyGo, Thank you very much for taking the time in writing us your honest review regarding the TV. This will surely help us in improving the quality and performance of our products for a top of the line user experience. We're always looking to make Sony better. ~Ralph sony_US

  • Rated 5 out of 5 stars

    The TV for a Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my Xbox's and PS's to play my games. I also "stream" my PC games through my Nvidia Shield for when I want to play my PC games on a huge screen. It refresh rate is outstanding when you want to see a fluid game. I HIGHLY recommend getting a TV close this if the price is to much. But well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use. Very dependable! The remote control is easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! Super smart technology. Great for adults and children; easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television,beautiful picture ,color and sound are sharp and crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy with sales and open box. Phenomenal picture and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent weeks researching TVs only to discover that virtually EVERY TV had about 15% of its reviews as 1 out of 5. We went to Best Buy with this TV in mind and were delighted to discover that it was on sale. We love the ease of going back and forth from live TV to internet TV. And the live football mode was perfect for our Super Bowl party (even if the Vikings weren't playing in it!).

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Fantastic mid-level TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality with HDR is amazing on this TV. Best TV out there for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are brilliant ! HD and 4K stunning ! Like looking out a very big window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv an all the feature like the Bluetooth, the Google apps are amazing. I have mine paired with Alexa an operate the TV with voice control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and great picture. I can hardly wait for hockey season! Go Wings!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV and we got for a GREAT price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and clear picture. Great colors, very happy with purchase and quality of TV!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is just right for our house and the picture we get is really good also the color is great. We have had sony Tv s in the past and always had good luck with them.

    I would recommend this to a friend