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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,291 reviews
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My replacement for my Sony Triatron 35” TV which I had for 19 years and service only once . I’m sold on Sony .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing blacks and colors, the 4k with a xbox one x looks fantastic. The android TV part is kind of slow and clunky but the TV itself is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an awesome picture and the contrast between blacks and white is so much better than our old Samsung TV. All the features are great. The only drawback is that you need a sound system as well because the speakers with the TV are not sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first large screen LED TV. All I knew before I walked into my store was my budget and the brand I wanted (Sony). The Best Buy Assoc took his time and explained the reasons I was told Sony was the brand to buy. Within 20 minutes I had the Sony LED 55 inch TV I wanted. The picture is high quality! You can spend a lot more and get even a better picture...but why break the bank?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the quality of the television and service we received. The crew was very knowledgeable and helpful and answered all our questions

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    sony tv lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has amazing color and volume is great also. Easy to use and set up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Replacement For My Panasonic Plasma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sad when my plasma bit the dust. This Sony does not have quite the picture of the plasma but it is pretty darn close in my price range. There are many features that I have not yet explored. The only two reasons why I did not give a five star is the sound quality is not that great. My next purchase will be a sound bar. Also when using the 30 second skip button it takes about 2 seconds before the sound catches up to the picture (irritating but not life crushing). With it's thin profile and modern look it is very attractive in my living room. Over all this was a good purchase and I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit expensive but great value. Picture quality surpassed all that I had looked at except for the OLED and QLED sets that were much more expensive. Built great, looks great and pretty decent sound. I have a separate sound system that I use when watching a movie or sporting event, but typically find the built in sound adequate for anything else. I love this set!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty close to the new OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a nice LG 3D cinamotion tv but wanted to upgrade without shelling out thousands..but still have the nicest TV on the block. Not only did Best Buy have this TV for sale my huand I bought a certified open box saving even more money. So not only do we have the nicest TV in the block weren't broke either .. ps. This TV is definitely a gamer must have .. PlayStation4 pro's mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stayed with Sony, no regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with product at first, but it all got straightened out. The last tech agent from Geek Sq put it all right.works perfect now as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear pictures. Nice quality. Smart TV functions are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great depth in picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, great color and depth. Just the right size for my room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and the price for the size of the TV was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money (black Friday) don't think you can touch the picture quality. Also happy with the Android smart system. Just know that sound is poor and a sound bar is almost a requirement. Too bad the signal quality from COMCAST does not do the TV justice...so if you watch COMCAST don't go excessively big because the picture will not be very good at COMCAST's 720p quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for over my fireplace . Great picture . Very vibrant colors .

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Great 4K UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a great with HDR TV. amazing color and picture depth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    True HD with super depth effect video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality - (specifically if the video is 4K) is incomparable with any other brand. I have seen same video in samsung/vizio and other TV of same category but with SONY it is a different experience. The depth effect (basically the 3D feeling) is different from other brands. I was expecting little better sound quality, but that is ok as you have option to use sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV in an offer and I never regret for buying the same... It's sleeker tv I ever had. 4k will immerse you into the content and make you feel the real WoWwww.. No one can beat SONY in quality, clarity and service.!!! If you are reading this review, don't worry. Not only this model, any model or any product from SONY will always be better and made to last longer..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV for the buck. Great picture and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV, great picture and smart TV options. Works great with my PS 4.

    I would recommend this to a friend