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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,291 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome television. Good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television! Great picture! Color is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony 55” Smart TV works great! The setup by the Geek Squad was excellent! Service guys were polite & knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture on this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say this tv has an amazing picture it's like watching all your shows for the first time again. I like that I can pair my Beats bluetooth headphones to it so if it's early in the morning or late at night I don't wake everyone in the house with the tv. with the IR blaster you can control your Comcast box with the tv remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Xbox one x so needed a 4Ktv that takes adavantage of it and I’m very impressed all the games look amazing on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. The picture is beautiful. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    outstanding picture color & sharpness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very impressed with the color & clarity of the Sony TV we bought. The Geek Squad guys were very professional & courteous in their setup of the TV & sound system. They were also very patient in explaining how the remote system operated, & someday if we live long enough we may actually understand what they told us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use two televisions at once so I can watch sports and regular programming at the same time. This unit meets all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture gods sound color is great Netflix nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great viewing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a crisp picture and is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being away from Sony for many years, this tv is a refreshing recollection of Sony's tradition of a quality product. We love this tv for all reasons. Android was recommended to us & it makes all the difference for the best picture with great response time. The sound is even good without the addition of a soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV with flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV but... Netflix constantly crashes and I have to force stop the app. It has a lot of lag when switching between inputs. The speakers are terrible. I have a sound system thank god. It's froze up on me twice now. I had to hold the power button down on the TV to reboot it. The picture quality is fantastic. Maybe Sony should steer away from Android. My 11 year old Bravia has never had any issues and hangs on my wall in my bedroom. I've had this TV for over a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture very clear nice colors, We love our Sony

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV glad i bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and easy to use.. fabulous picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and color of the picture on the Sony TV is astounding! I cannot believe the difference. We went from a 32 inch Vizio, which I was very happy with, to the Sony. The difference blew me away. I no longer need my glasses to read the guide or see details from across the room. We are very pleased with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate the other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Second time was the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st tv was an open box special that died on the 12th day. Best Buy took it back no issues and I purchased another. The picture quality is far superior to the Visio 65” I had purchased a month before but returned because I wasn’t pleased with it. Dollar for dollar this is the best TV in the 1,000.00 range in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia 55" is really "smart"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV has beautiful picture. we had it delivered and set up by Best Buy techs. No problems at all. needed sound bar as new TVs seems to have small speakers in the back (what?), so we needed to buy Sony soundbar system too for a better / louder sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv but there is something wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV after digging, comparing, and reading reviews. I think sonny Brand is a good tv. I wanted to upgrade the sonny Bravia that I bought in 2007 and it never failed. About this new TV , I did the set up by the manual and everything works great until 2 days ago were the WiFi connection failed. It was good from day one and now the TV says that I need to call Sonny tech support. I tried to get connection many times without success. That is the reason I gave it 3 stars If I have to replace de tv it will give one star but if it is something easy and it won’t happen again I’ll give it 5 stars. Other than that the TV is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great looking picture and smart content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV to replace the one in our master bedroom. The picture is great and the smart app content is very easy and smooth. There is only minor pixeling on extremely fast moving scenes, and that is only temporary and happened a handful of times since we bought it. Overall, very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv great picture. Has great sound and color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notsure1,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US