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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,291 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image on this tv is great. Found some image calibration videos online. Which made a difference when it came to the football games, movies, or video games. Only bad thing was the Android version it came installed with. But got better with a few updates Sony released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get tired of this TV it's awesome. And the Soundbar for the money can't beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is perfect for the kids they love it and spend hours in it. Pre owned is the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great TV that replaced one that was broken twice (manufacture issues). The picture quality is amazing and wifi features work perfectly. The only issue is the sound isn't the greatest. I am not looking for surround sound but there are times that we have to turn the setting up to 40 just to hear it. We fixed that issue by getting a sound bar which I was already planning on getting. Great Purchase and would def recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmill, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Fantastic 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much enjoy the software and the menu, great graphics, and outstanding functionality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Seamless Broadcast TV to Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the Android interface allows for seamless transition from watching broadcast/cable TV to internet-based apps. Like changing a channel. No switching inputs or complicated sequence of buttons. Simple...as it should be. The picture quality is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Better than going to the movies.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the tv is bright and crisp. Colors are vibrant. Set it up in the right room and the viewing experience is better than sitting in a movie theater. I also use it for viewing images captured with my Sony mirrorless camera. Attached to my laptop, I have a 55" monitor instead of the tiny 16" screen on the computer. Everything is more impactful at 55". Awesome TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweseome TV for my Needs. Sony TV has Apps that are not available on other TVs as ESPN app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TVs are the best hands down

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony are hands down the best TVs out there. Yes they are pricey but worth the price. Solid quality. My last Sony lasted 10 years before I upgraded. The refresh rate at 240 is better than the cheaper TVs out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manual that comes in box does not give you all you need to know. Must go online for info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I researched a lot of TVs and this was the best product for the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to spend this much on a TV, but now I'm glad I did. You get what you pay for and my Sony 55 inch has the greatest picture even on old movies and TV shows. I went with Geek Squad to hang it for me and they did an excellent job. One very happy Customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this TV. Colors are rich and blacks are very deep. If I didn't know better I would say it was an OLED picture. One review I read said it as close as you can get to one. Like the smart tv feel and works with my Google home. Great television set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you get when you put an OLED (organic light-emitting diode) display in the hands of the Sony with their decades of experience enhancing TV images? A better OLED TV. Having only seen another company’s OLED TVs in the consumer space, we’d gotten the idea that the technology was simply challenged when it came to rendering fine details. Not so with the A1E, whose facility with picture minutiae, while not LCD-like, is a substantial improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a sony tv! I ran mine with the polk audio soundbar and it’s awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 55" 4K TV replaces my 10 yr. old 46" HD TV. The picture detail on my new Sony is simply gorgeous. The Geek Squad delivered and set up my new Sony and programmed my remote to work without fault. I am so very pleased with Best Buy, Geek Squad and Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has definitely been the best tv I've ever purchased, I've owned 3 different vizios and 1 lg tv over the years and not a single one has wowed me as much as this tv. You definitely get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to buy a Samsung 55" TV. Before deciding on my purchase, the sales guy showed me the Sony x900e. This tv blew me away. The colors absolutely popped! It certainly outshines the other TVs in the store. I've had it for about two months, and it's the best TV ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products. Love this TV. It was easy to set up and the picture is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good TV. Would have liked more information related to different picture settings and how to best customize for better viewing.

    I would recommend this to a friend