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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,291 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture but poor sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony 2K tv for a few years and decided to buy a Sony 4K. Love the tv with a excellent vivid picture and the choice of settings to adjust the picture. But the sound is poor and hollow sounding so I had to buy a sound bar. Would have gave this tv 5 stars but lacks good speakers. Overall I am happy with this 4K Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best You Can Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really great TV. I tried many TVs and ended up keeping this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always lives up to my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly buying things from Best Buy, they offer the best prices

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are super pleased with our Sony - 55" Class - LED - X900E Series - 2160p - Smart - 4K UHD TV with HDR. It is just perfect for our family room and the large screen makes it easy for us to view the TV from our kitchen area as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded TV Viewing with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Person --- was very very helpful Product Quality has been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it promised. Great in room with lots of natural light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this tv for a short period of time but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Stunning picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between this model and X930D and picked this one only because it was a newer model which had some updates. This TV seems to be Netflix endorsed so it works well and gives stunning picture. However, I also have Hulu which doesn't seem to be as compatible as Netflix so it loads slow and often freezes. I'm not sure it's a Sony problem or Hulu problem. Other than that I'm happy with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV. Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this same Sony TV several months ago for the first floor family room. Liked it so much, purchased the same Sony to replace the TV in the basement family room. Quality of picture is so much better than on the old TV's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this tv in our bedroom and immediately so the upgrade from our old had tv. The depth of the picture is amazing and clarity is almost 3D like. The only concern I have is with the volume. It’s sometimes difficult to get it even.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only have had the sony 900e for a few weeks. excellent picture and sound as well. more expensive than the budget sets but the quality justifies the increase. very happy with the set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on the TV looks great. Buttons on the remote control are not very good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    From 700D to this!? Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought the 700D really wanting to like it. But the disappointment started when I was watching Netflix in a dark room. The not case with the 900E which has Local Dimming which represents good black colors. Best money I've ever spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally great imagery, color and detail. Must buy must have. Go sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K for movies and gaming is awesome. Cable picture is great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless picture and connectivity to VCR, DVD, Blue Ray player etc. The only thing I don't like is that it does not allow to connect to my wireless headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv to play with the Xbox 1x. The clarity is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Great performance TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great HDR contrast when watching netflixs or Amazon 4K video content. Very realistic video and smooth motion play. I 'm a tech person and love this since my LG 55 inch died. Dont buy LG buy Sony quality products instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very thin to hang on the wall, it's a great size, has a great picture, and the volume works great! My husband has bad vision and can see this perfectly from across the room. Now we watch more TV in the living room together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sony - 55" X900E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expectacular screen, easy to configure, easy to use by the kids with only verbal expression, not only TV programs, but also school and entertainment topics of the network. They say it's so real that you see details of the skin.

    I would recommend this to a friend