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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3291 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it amazing and great. They also appreciate the easy setup, price, and color of the TV. However, some customers have concerns about the remote control, viewing angle, operating system, speakers, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,291 reviews
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be more pleased with this purchase the service was great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    !!!wow!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to purchase a good ol samsung when I was told this tv was even better and with a lower price tag. Very happy with this purchase. Even in low or highlights and streaming some non HD's the picture quality is still impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate my new tv as a 10 which would be best tv I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony we are amateur TV watchers perfect TV for our family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so very impressed with your in store employees and geek squad.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    POOR REMOTE OPERATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL THE TELEVISION PERFORMS AS ADVERTISED. THE REMOTE CONTROL IS HORRIBLE EVEN AFTER SETTING THE RESPONSE TIME TO THE FASTEST SETTING IT IS STILL TOO SLUGGISH/SLOW AND WILL NOT ALWAYS ACCEPT THE THREE DIGIT CHANNEL CODE FOR OUR CABLE SERVICE. WE USE THE REMOTE FROM THE CABLE COMPANY FOR PROPER OPERATION. SONY CAN DO MUCH BETTER AND SHOULD RECALL AND ISSUE A BETTER REMOTE CONTROL.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and fabulous screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new software interface and speed of the system. Bought the bigger size screen for the living room. Specifically streaming Netflix in 4K and YouTube. Liked it so much went back in a couple of days and another 48 for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    A Great Match for PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding 4k Picture, easy to set up everything you could want from a smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV. Of intersting note, i had the same TV and there was a red vertical line that appeared. Apprantely a panel was broken. Replaced. I loved the TV show much that I bought it again. so far its been 1 month and running fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv with the super bowl promotions at a very good price. First off, great picture, with excellent blacks, and vivid colors. Easy setup. No problem with Android OS, as some have reported. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item working well. Packed in good condition. Great value for money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Navigating the menus is a bit tricky, but once you learn how, it is usable. I still like Samsung's hovering mouse style remote better than Sony's buttons remote. All in all a wonderful Sony Bravia 55-inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on a sale. I was initially looking at a lower model, but once the staff explained the difference with the HDR and newer tech found in this model, I was sold.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Et1293, We're really glad to hear that you're having a good time with your TV, Thank you for choosing Sony! Regards, Zac sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture/screen is very good. The colors are sharp and vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a great experience so far with my SONY XBR55900E TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is everything we expected after researching many different options. Excellent picture and sound for our needs. We still have to figure out how all of the Smart features work but so far we are happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of, if not THEE best value for a 55" 4KHDR TV on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sony products since long time thank you guys and best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pictures and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. Pictures are of good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect from Sony. Great picture and easy to use smart services. Average sound but that is normal for these thin TVs...it's almost a requirement to hook them up to a sound bar at a minimum.

    I would recommend this to a friend