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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the 55" Class - OLED - A8F Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, vibrant colors, and impressive OLED display. Many customers rave about the breathtaking visuals and crisp images, while others appreciate the rich and accurate color reproduction. The TV's sound quality is also praised for its immersive and powerful audio experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 369 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    This TV is awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been watching this OLED TV for about a year. The price finally came down to what we wanted to spend. We also only buy Sony products, so other TV's were not an option for my husband. LOL The picture is AMAZING! Crystal clear and the colors are so vibrant. So glad we went with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound is great, I use the app that you can download on to your phone to make it feel , what the tv is. Sony, is stuck in the 90's with the remote they provided. Overall, I did purchase 65 & 55 inch, even tho remote is weak, but the rest is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a 55 inch TV and wanted the Sony 55” Oled but purchased the 930E instead. After watching one day it was decided to return the 930 and purchased the OLED instead. Also purchased three carbon cables and a Sony blue ray player. The install was done and we were extremely pleased with the change in televisions. We could notice the difference immediately thereafter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SONY......Best of the best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony 55” OLED A8F series -216Op Smart TV with HDR! The TV has the following features: easy to operate; picture has clarity with good definition; sound is good and clear; sturdily built; and doesn’t take too much space. Great price also!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the tv & now had it for a year & half,so far it's great. The picture is clear & colors are amazing.the built in sound is great!. Haven't had any problems with it, The 4k is definitely clear. would recommend this to anyone,

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is so clear but what sold me in the store and what I love most is the sound clarity and the darkness of the black in the screen - I can't look at other T.V.s the same now. I also really like the simplicity/minimalism of the design.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the choice of this TV. Easily connects to all the major streaming apps; Bluetooth & Alexa!! The speaker sounds is amazing, picture crystal clear and it’s glass thin!! Very classy & functional … I couldn’t be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazingly Crisp Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our TV for nearly a month and know we love it! While the picture is impressive from any angle, the sound coming directly out of the screen provides an almost 3D quality. We are also big fans of the Android incorporation, making controlling the TV with your phone/computer, screencasting, and other Android friendly options easy to access. Next, if you do not sit directly in front of your TV, I would highly recommend this one. There is zero picture or color distortion even at extreme angles. Finally, I thought the price for getting into 4K was reasonable with all of the added features. We had a 10+-year old 1080p 48" flat screen of another brand that died a quick death of lines and ever-growing circles of dead pixels. This is an amazing upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Beats Samsung All Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55 inch Samsung. Had all sorts of Problems. Took it back for easy exchange and happy I did, Sony beats out Samsung in every aspect. Would recommend to anyone. Truer Colors, Contrast is great, just a all around great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Job Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture it seems to jump out at you, colors are fantastic, blacks are the best. Try the sound on this TV before you buy a sound bar, speakers are built in the screen and one in the back unbelievable sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Stunning and sharp TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fabulous TV. The colors and clarity are amazing. There is no motion blur that I can see, Everyone that sees this TV is amazed by it. Very easy to set up. Would recommend this to everyone that wants the best!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors in this TV are amazing to see. It not o no y has gorgeous colors, it show true black. Therefore, when the screen saver is on, you have a gorgeous photo gqllery to view.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new tv, great picture. Easy to set up. We have used Sony products for many years and were not disappointed with this latest purchase. Can't wait for local channels to broadcast in 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Tv.. Good color; Good depth.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality TV. Good Product for the money; even though a little pricy! Everything good seems pricy these days! Not a perfect product, but still very good... Hope it stands the test of time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW just WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaces an older OLED set. With the addition of 4K , and HDR the picture is truly amazing. Picture looked great straight out of the box. The sound has no flaws either. I was skeptical about the screen being the speakers, No issues there , actually it has very good sound. I assembled and hooked up the TV with no problems. The stand is very solid, it looks good too. If the $$$ is no concern, you wont go wrong with this TV. Sony has hit a home run with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture on a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially for sports. That’s why I bought this TV. I didn’t realize when I first bought it how great it would be. What I discovered is that there is a and a billet he to adjust the picture mode. I adjusted by picture mode to Sports. I am watching the Australian open tennis right now and while the difference is great. Very bright very clear I can see the path of the ball. To adjust picture mode you go to the action menu , Scroll down to picture adjustments and click on that and then go to picture mode and change it to sports. I recommend that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set-up and crisp view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about setting my new Sony OLED up on my own. It is heavy but doable with some assistance to get it from the box to your media console. The rest of the set-up with the wires is straightforward. The SONY TV is a smart TV so you can follow their set-up to stream and access other devices. I ended up using ROKU and a digital antenna to connect to free local TV stations. The picture quality is crisp and overall I am very pleased with this TV. I have an old Panasonic plasma TV and the OLED lives up to that and is better.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Everything we expected & more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is amazing, the anti-glare screen is awesome, the colors just pop & the speakers are spread throughout the screen which gives optimum volume no matter where you are sitting.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, it has the truest colors and most amazing picture of all the oleds I looked at! Recommend getting the Calibration to maximize this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Caution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in October 2017 for $3K. Loved it. Beautiful picture. Loved watching sports...like being at the game BUT after 24 months color began to degrade in the center. Any reds or yellows in the center of the screen look like crap. Plus is has a burned image from a local news station that only watch about 30 mins each morning to get the weather!! Didn't buy warranty (shame on me) but crazy me though i would get more than 2 years out of it. Apparently the only fix is for someone else’s TV to break so I can buy their screen to replace mine and more likely their screen is probably experiencing the same issue. Talked to Geek squad and apparently this is a common, known issue with OLED TVs. Reached out to Sony and they were useless “out of warranty......not our problem”. Hey Best Buy about posting this review. I did one about 3 weeks ago but apparently you didn't want any negative comments before the Super Bowl to slow any sales. Thanks for looking out for the little guy!!

    No, I would not recommend this to a friend
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