Customer Ratings & Reviews
- Model:
- KD55X750H
- |
- SKU:
- 6400728
Customer reviews
Rating 4.6 out of 5 stars with 905 reviews
(905 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, and Sony brand of the 55" Class X750H Series LED 4K UHD Smart Android TV. They appreciate the vibrant colors and find it to be a great TV for gaming. However, some customers have expressed concerns about the remote control, Wi-Fi connectivity, warranty, and the TV being expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
will never buy another brand for tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality, great menu, ease of use , compared to a samsung i had prior this thing is 10 times faster love it also got the 75"800h
I would recommend this to a friendBrand response from SonyListens
Posted .Hi skinny,
Awesome! We are glad you like the quality and the user interface of the television. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K resolution, full of lifelike color and contrast. Thank you for choosing Sony and enjoy your television!
Regards,
David
Rated 5 out of 5 stars
TV required purchase of new A/V receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The updated technology, HDMI connections, made my 15 year old Sony A/V receiver obsolete. I could not get my new Sony Blue Ray player to play the audio through the Sony A/V receiver. There are no HDMI connectors on the Sony A/V receiver. I had to break down and purchase a new Yamaha A/V receiver with multiple HDMI connections on the back. Everything is now hooked up , runs through my Klipsch speakers and I’m thrilled wit the new TV and Theater sound. These new TVs may make your present home theater components obsolete.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyKlipschcombo, We're glad to hear that you chose this TV and you purchased your new A/V receiver. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fairly easy to use we are seniors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this tv Color is excellent Actually considering buying another tv in near future and will definitely be from Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Londondog, We're glad to hear that you appreciate the excellent colors of this X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is exceptional. It fits perfectly in our family room and everyone is able to enjoy it. Would highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bob40, Awesome! We're glad that you purchase this excellent X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback! Jay
Rated 5 out of 5 stars
Great for Master Bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for my master bedroom. Does the job for a lower series Sony. Smart features work well and the remote is easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrLH, We are happy that you now have the perfect TV for your master bedroom. Your X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony “55” Class X750H Series LED 4K UHD Smart Android TV was an excellent choice, and the quality is simply the best. Great buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonlk17, We're glad to hear that you appreciate the quality of this X750H. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony. Jay
- Pros mentioned:Price
Rated 5 out of 5 stars
Nice 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking TV for the price. Was looking for an inexpensive TV for the kids. This TV looks nice for their needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamR2654, We're very grateful for this positive feedback! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
Great product installation service by BestBuy Tech
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a 55" Sony 4K TV and included the delivery and setup. Technicians were professional, and clearly had experience with removal and setup of old to new TV. What impressed me, was that the technician saw an issue with our existing mount and fixed it so that we would have the best experience with the new TV. He also improved the setup of my sound bar, hiding the cable. Thanks so much!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rfdecker, We're glad to hear that you had a great experience. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, great picture clarity and quality. Love the features. Just wish we could use one remote for it all,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Instantpot, That's great! Good to hear you like the ease of installation, amazing picture quality, and overall features of your new KD55X750H. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Sam
Rated 3 out of 5 stars
Underwhelmed and frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV since we had 2 TV's go out within 2 months. 1 High end Samsung plasma and 1 budget Sharp both from around 5 years ago. Sony always has great motion and processing so when I saw this model I was excited to try it out. The TV has a great profile, slim bezel, good trim, and is not too bulky for a mid tier Tv. The Set up was fast and simply, either with my android phone or doing it manually. Motion looked pretty good on it and I was pretty happy using it with my PS4 pro Picture quality was where the TV starts to show some issues. Colors are a little muted and the darks are not that impressive. I was not expecting high end colors but from what I know budget and mid tier TV's should be delivering, this did not meet my expectations. (The Plasma looked so much better and there was not a large difference from our old budget sharp) Additionally, while the Android TV is an easy to use OS, however the was struggling to load video when streaming even directly connected to the router on my 600MBPS internet service. Several times audio started on a black screen when we tried to start a program. The final nail in the coffin was trying to get this to work with my harmony remote. I know harmony remotes can be a bit wonky and usually after an hour or so of fiddling I can at least get it working. 2 days of messing around with it and it still can not even power on even when the remote sends the IR signal (TV flashes the light bar at the bottom showing it has sensed it). This would not be an issue if the IP capabilities worked but alas. At the end of the day (or in my case 2nd day) This TV is a fine budget TV if you catch it on a big holiday sale but if it's around it's full price you might want to search elsewhere. We are returning this today to go for a full budget TV while we wait to pick up an OLED or a QLED during the holiday sales.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BigBoss, While we're glad to hear you like the overall built quality and how easy it is to set up with your android phone, we regret to hear that you're having picture quality issues with the unit and it had to be returned. If you feel there is something off with the picture or sound, there's an easy way to verify if something is wrong. Please refer to the link below for the steps:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00173823
And for internet connectivity issues, A network problem can cause the internet connection on your Android TV™ device to drop, disconnect, or stream slowly. Please refer to the link for the troubleshooting steps:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00090418
And with regards to issues getting your universal remote control to work, please refer to your remote control manufacturer.
Should you need further assistance, please email the below information to Sony e-support that you can find on Sony’s official website.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Bestbuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy at a great price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my tv. Great picture my last Sony went out when there was a power surge.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture with the bells and whistles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV... The Android feature is fast and intuitive... Also the picture is great... Would by a second one if I had the room....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaptCaun, Good to know that you appreciate the fast and intuitive Android Featire of this X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows. Thank you for sharing this feedback. Jay
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Best tv ever made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV ever the quality. As soon as the color hit my eye I knew this was a great purchase thanks Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tylerthesavior, Wow! Thank you for the awesome review. We always strive to deliver the best picture quality with our TVs. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Replaced older TV. Great replacement.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Measured twice - purchased once. New Sony fits perfectly in desired space. Great picture for 400 square foot room. Sounds great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BKNUPE, We are glad you found the perfect replacement for your old TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. Sony's Smart Android TV has an unbeatable number of apps. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. Thank you for trusting Sony! -Vincent
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Sony 55” Class X750H Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently, I only buy Sony TVs, as their colors are true to life. Additionally, the Android O/S makes syncing to my Android phone, seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raysor, We are glad that you chose this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for sharing this feedback. Jay
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sony TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works great!! We have had no issues and it was easy to set up. As always great employees at Best Buy Chesterfield MI.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackie, Thank you for sharing such an excellent shopping experience. We are also glad that you are happy with your purchase for your new X750H 4K HDR LED TV. Good to hear that you easily set up this TV. We always strive to deliver the best picture quality with our TVs. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Jess
- Pros mentioned:Price
Rated 4 out of 5 stars
It’s a good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went out on a limb and decided to randomly buy this tv. It took me a minute to navigate through it, but I have the hang of it. The price was great!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was very easy to set up and get started on. I love that it has ROKU already installed in the system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jkbr, We're very grateful for this positive feedback! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson has this tv but he says it’s excellent. Good sound without a sound bar and great clear picture. He loves it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dodiejoe, We're glad to hear that he loves the picture and sound of this X750H LED 4K Ultra HD TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for sharing this feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great all around Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality and perfect size for my living room. Cutting edge definition and easy setup with smart features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samm,
We're thrilled that this TV is perfect for your living room. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thanks for choosing Sony!
-Ralph











