Customer Ratings & Reviews
- Model:
- KD55X750H
- SKU:
- 6400728
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, and Sony brand of the 55" Class X750H Series LED 4K UHD Smart Android TV. They appreciate the vibrant colors and find it to be a great TV for gaming. However, some customers have expressed concerns about the remote control, Wi-Fi connectivity, warranty, and the TV being expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Want work with Alexa as promised by Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has good picture and sound it wasn't as easy to set up as others such as a fire tv MY MAJOR COMPLAINT IS THAT IT DOESN'T WORK WITH ALEXA THE SALES PERSON ASSURED ME THAT IT WOULD. SHAME ON BEST BUY FOR MISLEADING ME.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Misleading,
Thank you for purchasing this TV. We're glad that you appreciate the picture and sound quality of this TV. We apologize for the inconvenience. This TV doesn't support Amazon Alexa. However, this TV has a voice search. Please see the X900H/X90 for or higher for the TVs that support Alexa.
In any case that you need our assistance, please follow the instructions below.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the :
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Nice and bright!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brightness and clarity on this tv. My only concern would be the slight darkening of the color in each of the 4 corners. I noticed in on the display model and well as the one we took home. I'm not sure what the purpose of it is or if I like it. However its not overly noticeable.
I would recommend this to a friendMuch needed upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an old 1080p tv I had since early highschool. A much needed upgrade and no regrets either! PS5 looks great on it, 120hz is possible from what I have read, but you must run the tv at 1080 instead. 4k is wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, We're looking forward to your next purchase! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for sharing this feedback. Jay
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv I have owned. I had a hisense Android tv and it the update killed it so I WILL NO longer buy any hisense products. I already had an update on this tv and still works. 12GB memory built in. Must buy if you have the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zakk, Good to know that you are happy with your purchase! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
Get The Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this te is very fantastic for all viewers who are a very Into the brand of Sony, I think the 4K view looks crispy and amazing. I recommend this to all of you if you into getting a new tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paisa, We're very grateful for this positive feedback! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for the recommendation. Jay
- Pros mentioned:Picture quality
OK Television Not OK Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture - clarity and color is great with this TV. The remote leaves a lot to be desired. After less than a month I cannot say if it's the TV or my modem that causes issues when trying to turn the set on
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, rafaelnodal,
Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.
We are sorry to hear you are having issues with your TV when trying to turn it on. To make sure your Bravia runs smoothly, please download and install the latest firmware of the TV. The software update includes key features, applications, bug fixes, and improves the general performance of the TV. See this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/downloads.
We want to make sure you’re taken care of and help check on your TV. We also need more details about the issue.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very happy with this purchase. I can't complain about the image quality or anything. Fit perfect and I want to say thank you to the sales man who helped. He was very patient and knowledgable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adolfo, we're glad to hear that you are happy with your purchase. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! ~Earl
I don't recommend this, especially for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you only want a web TV, this may meet your needs. I like local TV too and I'd rate the Bravia a zero on this capability. The Android controls are glitchy, unreliable and often just don't work at all. My Sharp Roku TV, which is more than one floor level from my WiFi node is a much more reliable system with very few problems. I paid a higher price thinking Sony offered better quality, but it doesn't deliver even reasonable quality
No, I would not recommend this to a friendRed lines started appearing after1 year & 2 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the worst products from Sony , I have been buying Sony products all my life , bought this 1 year and 2 months ago, Red lines started appearing on the display Contacted Best Buy - they said they can't do anything about it since I do not have any extended warranty plan Contacted Sony - They said they can't do anything about it since it is Out of Warranty ( just 2 months Out of Warranty) trust in buying a Sony TV is gone - waste of money
No, I would not recommend this to a friendSound is ok, picture was ok at first.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the sound would be better. Yesterday I discovered a light purple line that starts in the middle and goes down the screen and then starts over again. Definitely more noticeable during colorful moments. Not happy about this. My last Sony lasted 11 years so thought I’d give this a try. If I can’t resolve this I won’t be getting another one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nothappy, Thank you for choosing and purchasing our Sony X750H 4K Ultra HD TV. We regret to hear you're having a picture-related issue on your TV. This is usually not the case for our TVs nor the experience we want you to have. Let's try to isolate and resolve the issue by following the troubleshooting steps provided on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00032635
Your unit comes with a 1-year limited manufacturer's warranty. If you are unable to resolve your concern, please reach out to us.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Look at this Sony!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of Don't for a long time, and they did not disappoint. The TV is a blast to own & I do look forward to experiencing audio & video excellence from now & into the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ohmra3, That's great! We're glad to hear that! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony! Jay
Great Sony TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The name says it all, great conventional Sony product. Don’t have any issues since my purchase, durable, great quality with it’s crystal clear led screen and slim design. Recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bny119, We're glad to hear that you appreciate the quality of this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for the recommendation. Jay
Quality Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Sony X750H to replace a cheap TCL that broke after 15 months of use. I am sticking with Sony from now on, due to Sony's reputation of producing TV's that last 10 to 15 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taylor, Great choice! We're glad to hear that! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback. -Carl
Good overall TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was looking for a decent Sony for the bedroom. this is the one. however the sound quality isn't the best. i will need to purchase a sound bar here in the near future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshsrvy, We're glad that you chose this TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! We value your feedback regarding the sound quality of this TV. We recommend that you always update the TV to the latest software version. For assistance on how to perform an update, refer to the link below.
https://www.sony.com/electronics/support/articles/00028577
Thank you for choosing Sony! Jay
Great selection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle my sales person was extremely knowledgeable and made it an easy decision to purchase a Sony TV which I’m extremely satisfied with. Because of Kyle I will shop at Best Buy for future needs
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio idk but i wish i can keep it at 25 and hear it well the speakers were placed on the bottom/sides sooo can hear the sound loud! But tv is good tho! I got a sound bar for the sound .....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yaimary29, Thank you for the feedback on your experience with your X750H. To make sure you optimize the sound quality of the TV speakers, please configure various settings related to the TV’s sound such as sound quality and sound mode under the "sound adjustments" options.
Ref: https://helpguide.sony.net/tv/gusltnr1/v1/en-003/07-02_03.html
Plus, The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Ehh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv the only problem is the smudge look we have right now so we’re getting someone to come and look at it. I don’t know what is causing this blur to happen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimberly,
Thank you for taking time to review the KD55X750H. We appreciate that you like TV and regret to hear that you are having an issue with the picture. We'd like to help by checking the connection of Sources and isolating the issue. You may perform a Power Reset by unplugging the TV to Power for 1 min and disconnecting all the devices connected to the TV. Plus the TV back to Power, turn TV on and check if the issue is happening on the pre-installed App and all Sources or only from one device. You may also perform a Picture test by pressing the Help button, selecting Problem Diagnostics and Picture and Sound Symptoms. If the issue was not resolved after performing troubleshooting steps, may we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Regards,
Kris
Picture quality is good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the quality of the display. The only reason I gave 4 star is because of the remote control. If I need to search anything it’s a bit difficult. I used lg tv earlier, which have magic remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shoaib, We're glad to hear that you like the picture display quality of the TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. We value your feedback regarding the remote control of this TV. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00006827
Thank you for choosing Sony. Jay
Strong Legs Needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to the view of the screen it was beautiful. However, I don't like the weak legs for it. This is what led to a drop and a break in the TV itself. But that actually was my own fault.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FourKlegsofweakness, while we are glad that you like the picture quality of your TV, we deeply regret what happed to the TV legs. This is usually not the case with our premium TVs nor the experience we want you to have. We recommend visiting our website and check for the repair options available for your TV.
https://us.esupport.sony.com/support/s/service?language=en_US
Thank you for sharing your experience.
Sincerely,
Erin
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me there are only two vendors to buy tvs: Sony and LG, not fond of Samsung tvs. Sony has a simpler os than samsung. Great tv with great product specs and parts you know are higher end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elvis, That's great! We're glad to hear that! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay