Customer Ratings & Reviews
- Model:
- KD55X750H
- SKU:
- 6400728
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, and Sony brand of the 55" Class X750H Series LED 4K UHD Smart Android TV. They appreciate the vibrant colors and find it to be a great TV for gaming. However, some customers have expressed concerns about the remote control, Wi-Fi connectivity, warranty, and the TV being expensive.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had a week know. Great definition for sure. Can't wait to watch my college football games tomorrow as well as many movies:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigjohn, We're glad to hear that you appreciate the picture display of this TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows. Thank you for choosing Sony! Jay
The installer Chris was fantastic !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was done to my satisfaction . The old tv was taken away and the new one installed perfectly. Joe the scheduler was very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IRISHSTAT, We're glad that this TV meets your expectations.The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
decent picture.. Horrible customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this television approximately 3 weeks ago, but just assembled it due to finishing up painting. the television has completly blacked out 3 times since, the power cord is tight and plugged in well. i called best buy to tell about my problem to exchange it,they said they dont do exchanges or returns after 15 days, that horrible service i can understand not letting someone just return a tv because they dont like it after that but mine is having issues, i just wanted to exchage it for a new one or have a salesperson maybe sell me a better one. they said call sony. you cant call sony there office is closed due to covid virus. im very upset with best buy, i will not do anymore shopping there.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, bigbinytown,
Thank you for choosing and purchasing Sony X750H Bravia LED Ultra HD TV.
We regret to hear that you are having an issue with the display of the TV. This is not the experience we want you to have. We can perform a power reset to isolate the issue: https://www.sony.com/electronics/support/articles/00114591. We really appreciate you as a customer and we want to make sure you’re taken care of and check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Response to review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tV. Great installation. But over charges on the installation. Send response earlier and do not expect a response this time. Thanks
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chewy1blue, We appreciate your time sharing your review of the TV and the service. We apologize for the inconvenience. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing Sony. Jay
- Cons mentioned:Reliability
Disconnects from Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv but it Disconnects from the wifi a lot and freezes.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kimyta,
We regret to hear that you're having an issue with the Wi-Fi connection. To isolate this issue, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/articles/00184183
Also, we recommend that you always update the TV to the latest software version(v60214). https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x750h/downloads/00017095
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We picked up this TV for a great price and love the functionality. The ability to change picture setting is a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcer, Good to know that you love the price and functionality of this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for sharing this feedback. Jay
Best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very kindly fast service and am so much happy to deal with Best Buy and I’ll tell all my friends how they make everything easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wali, That's great! We're glad to hear that! Good to know that you are happy with this X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony. Jay
Sony Bravia tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our 2nd tv a 55 inch Sony Bravia Recommended by a staff at Best Buy and it proved to be great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maha, We're glad that you are happy with your purchase! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thanks for sharing this feedback. Jay
Good TV for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not being very tech-savey, it took me a while to learn how to use the remote. I had a great teacher in Alex, the geek squad expert! Thanks Alex!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Susie, Good to know that you are happy with your purchase! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony! Jay
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this product. I want to buy another smaller one for my bedroom but Sony doesn’t have smaller size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnhP, We're glad to hear that you are satisfied with this X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows. Thank you for sharing this feedback. Jay
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great. Only issue is that sometimes my tv won’t turn on without me unplugging and plugging it back in
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjkeppers, Good to know that everything is great with this TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. We value your feedback regarding this TV. To improve the performance of this TV, please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update. Thank you for the sharing this feedback. Jay
Sony
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for gaming. No issues so far If you need it for a ps5 I would look at different models
I would recommend this to a friendHemi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I didn't give 5 stars is it's rather difficult adjusting the color when the picture keeps moving rather then being still.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hemis, We're looking forward to your next purchase! The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! We value your feedback regarding adjusting the color of this TV. You can adjust the picture settings such as Brightness, Color, and Hue. https://helpguide.sony.net/tv/gusltnr1/v1/en-us/07-02_02.html
Thank you for sharing this feedback. Jay
Great Service at Best Buy‼️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleasant salesman, explained TV & GEEK SQUAD. Much appreciated! Pleased with choice of Sony TV, Excellent Quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pleased, We're glad to hear that you appreciate the excellent quality of this X750H LED 4K Ultra HD TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this feedback. Jay
Impressive hardware. Software, meh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv. Some of the preloaded apps can be annoying if you don't use those services. As they are always the first ones to pop up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyBuyer, thank you so much for your review. While we are pleased you are satisfied with the stylish design of our X750H 4K Ultra HD Android TV, we are sorry if the featured apps of this TV did not live up to your expectations. We appreciate your input and we will surely take note of it as we always strive for the best customer experience.
The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near 4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before!
Thank you so much for choosing Sony!
- Romeo
My Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, and excellent service at the store. Will continue to shop at Best Buy for all my electronic needs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KTsEarBuds, We're glad to hear that you appreciate the excellent quality of this X750H LED 4K Ultra HD TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for choosing Sony. Jay
My kids love this tv so much
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great tv I love it for my kids. When I gave it to them they kept commenting about how clear the screen was.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bnguyen04,
You made the right choice! The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thanks for choosing Sony!
-Ralph
55 inch Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great early Fathers Day gift for my husband! He is a gamer and movies and tv buff! Very satisfied!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatTV, Wow! That's really cool! We are happy that you give the product a perfect rating! It's good to hear this TV was a great gift for your husband, and that he is having an enjoyable gaming experience with his new Bravia TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before! Thank you for sharing this fantastic feedback! Thank you for choosing Sony! -Jess
Soni
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for my mom she enjoys her new Soni - Soni are a bit expensive been satisfied with these tvs for years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rel812, We're glad to hear that you are satisfied with this X750H LED 4K Ultra HD TV. The X750H is a great choice for an upgrade. Your TV is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. Thank you for choosing Sony. Jay
Not a bad 55"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for an the guest room, have 2 other Sonys and decided to go with third. No regrets, it's a great tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi APAN, Excellent! Were glad to hear that you are enjoying your new TV. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows! Thank you for choosing and patronizing Sony! Erin