Customer Ratings & Reviews
- Model:
- KD55X750H
- SKU:
- 6400728
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, and Sony brand of the 55" Class X750H Series LED 4K UHD Smart Android TV. They appreciate the vibrant colors and find it to be a great TV for gaming. However, some customers have expressed concerns about the remote control, Wi-Fi connectivity, warranty, and the TV being expensive.
This summary was generated by AI based on customer reviews.
great for the big game
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.resolution was phenomenal, Price was Great. Awesome Brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sandy51, This is so great to hear! Thank you for sharing your experience with the X750H. The X750H is powered by our 4K Processor X1 that provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. And TRILUMINOS Display, powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever more! Thank you for choosing Sony! -Sam
- Cons mentioned:Reliability
The worst.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever owned. It is constantly crashing. I have to do hard resets multiple times a week.
No, I would not recommend this to a friend Not my favorite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People love the saturation but I think it’s too much. Maybe I’m just a little too Samsung bias. I took it back and got a basic Samsung 4K. Love it. I still recommend the tv but just my style
I would recommend this to a friendPoor Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been loyal Best Buy customers for a long time. We bought this TV about a month ago. The TV itself is great. Best Buy did not live up to the standards we've come to expect. With the virus shut down, they have no real provision for answering questions except posting them on the website. As a result, this TV failed to meet out expectations in several important ways. First, this TV is not compatible with Apple TV Live. That required another purchase of a $400 Apple TV box. Second, our Bose Surround Sound doesn't work with it. The Geek Squad tech who installed the TV (another $150) assured me buying an optical cable would take care of the problem. After still another purchase, it didn't.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JVance2644, Thank you for choosing and purchasing our X750H 4K TV.
Currently, the X750H do not support Apple TV app support. Our other H series TV do not currently support Apple TV app on the TV, however from X800H and above, we have Airplay2 compatibility. So you can cast your apple tv app from your phone or tablet and watch it that way.
And with regards to your soundbar concern, we would like to know more about this so we can provide the troubleshooting steps to resolve this matter.
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Bad motion issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the TV’s working properly, it’s beautiful but its motion issues bring it down big time. TV definitely has a bad stutter issue when slow panning during movies/sitcoms, on all devices. I even sent a video of the issue to Sony and they claimed its working fine. I definitely do not recommend this TV, spend a few more bucks and buy something better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joehio, We are sorry to hear about the issue you are having. For stuttering or motion issues, let's try to further isolate this issue by following the troubleshooting steps below:
On the supplied TV remote, press the HOME button.
Select Gear settings icon
Under the TV category, select Picture & Display or Display & Sound.
Select Picture adjustments.
Select Advanced settings.
Select Motion.
If your TV has CineMotion setting, set it to Low or Off.
Select Motionflow.
Select Off.
And please make sure that the Firmware version of the TV is up to date.
If you are unable to resolve your concern, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X750H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam