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Customer reviews

Rating 4.5 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 908 reviews
  • Rated 5 out of 5 stars

    Love this tv!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this tv and all of its features. Goes really good with the sound bar. Hooks to my phone easy too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherP,

      Awesome! We're glad to hear you love the smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    Didn't even last a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing that within 1 year this tv has gone out. Glitches since purchased, updates took forever and now just won't turn on. Did not interface with other google tvs to match up picking up shows where watching. Will stick to LG

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Our of it's Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more, got less. Quality is not what it use to be. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TedR1,

      Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      We need more details regarding your concern. For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    called repair line 5 mins. after installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 mins after installing called for a repair appointment. Voice went out of sync. with picture. needed new audio panel. Upgraded to new headphones with it's own wi-fi transmitter. No help. said must be cable box. Had lines replaced and cable box. No good. Traded in for a Samsung no problems at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sawdust7,

      Thank you for choosing and purchasing our X75K 4K HDR LED. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      If the television is still with you, we're more than happy to help you out. For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    No One Can Beat A Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV ...I have been buying Sony TVs for 30 years now and never been disappointed with quality..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC,

      Thank you for the 5-star rating and we're glad you like the quality of our Sony televisions. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.We appreciate the loyalty and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    returned for a larger tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view, Nice quality picture, tv just smaller then expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nardyboi,

      Thank you for the review and it is unfortunate that the unit had to be returned. We're glad you like the picture quality of the TV. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    HORRIBLE, HORRIBLE, HORRIBLE, If you use a cable b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE, HORRIBLE, HORRIBLE, If you use a cable box, avoid ANY Google software driven device. This thing REFUSES to automatically default to the last input source!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechSupportBabysitter,

      Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If power reset does not work, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Gary Cash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup service and employees Professional efficient and love dealing with best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gary,

      Thank you for the purchase and we're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great TV for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and I feel it’s a bit too soon for an accurate review. More to come.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricG,

      Thank you for the purchase and we're glad you like the television for its price point. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Perfect television for my apartment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online and it was delivered in a timely matter to my local best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandraM, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl Sony_US

  • Rated 2 out of 5 stars

    Not pleased with Google/Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow connecting to the internet and it freezes quite often.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelF,

      Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend tv was a great price definitely buying another in the near future

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerellM,

      We appreciate the 5-star rating and we're glad you like the price point of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We're hoping for your next Sony purchase and thank you for supporting Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    55" Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing better than this 55' Sony are my 85' & 65' Sonys :) great bedroom TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1234,

      Thank you for the 5-star rating! We're glad you like the TV for your bedroom. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but was lacking certain apps to download

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prettygirl806,

      Thank you for the feedback. We're sorry if the apps that you wanted are not available with the television. You can only install apps that are compatible with TVs. They may differ from apps for smartphones/tablets.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Tv feedback

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and useful. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SourendranathD,

      We appreciate the 5-star rating and we're glad you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and love the android platform. Reasonably priced and setup was super easy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drewford4,

      Very nice! We're glad you love the user interface, price point, and ease of setup for the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart tv was a great purchase and a very good brand for the price. No regrets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi insigniatoasteroven,

      Thak you for the purchase! We're glad you like the price point of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried several brands of tv’s over the years and we always come back to Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Weezie,

      Thank you for the purchase and we appreciate the loyalty. We're glad you like your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Android TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Android TV. This sentence will fill the required 50 characters.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Certifiedbuyer,

      Very nice! We're glad to hear you like the quality of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Does not have many voice sync features or sound adjustments.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GAMI,

      Awesome! We're glad you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US