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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 908 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter's new apartment after graduation and starting a new job. Simple to set up and fantastic picture. TV experienced issue after a week but SONY customer support was there to assist and delivered a replacement TV without any hassles. Will always turn to a known and trusted maker over some other manufacturer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesT, This is an awesome gift idea! We're very happy to hear you like the ease of setup and fantastic picture quality of this TV. And good to know you had a quick and hassle-free TV replacement assistance from our amazing customer support team. Thank you for trusting Sony! -Sam Sony_US

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice Base Model

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the worst luck with TVs lately- needing a new one (for various reasons) every year. Admittedly, I usually go cheap on TVs. I decided to spring a little bit on this Sony this time to hopefully avoid needing another new one in a year. So far I'm happy with this TV. The apps are a little slow to open- which can be frustrating. But otherwise, no complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaD,

      We're glad that you're happy with your purchase. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is really amazing. I enjoy how easy it is to use the remote control .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Very nice! We're happy to hear that you're enjoying the picture quality and remote control of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 55' is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the brightness and color. The picture is very clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethdJ Amazing! We're delighted to hear that you like the picture quality of your TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thnk you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Choice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Hisense tv died when the power supply system failed. Research for a new tv kept pointing me to this Sony. Saw this model online, liked what I read. Went to the local store and got a look at a display model.... Really liked what I saw and bought one on the spot. So far.... definitely the right decision!! Great picture quality, tons of apps, sounds great especially when used with my soundbar!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyM,

      You made the right choice! We're glad to hear that you like the apps, picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tvs are awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great color and controls are easy to use. Set up was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ianz1,

      We appreciate the 5-star rating! We're glad to hear that you like the picture color quality and easy setup function of the TV. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV highly recommend at this budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, great TV especially for the price. Got it for a lot cheaper because I bought an open box model in store and it looked and worked as if brand new. Very satisfied and the customer support at the Best Buy I went to was great as well. Been shopping at Best Buy for YEARS and plan to continue to do so. And no, this is NOT a paid review!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HiFox,

      We appreciate the 5-star rating and we're happy to hear that you like the price point of the TV and satisfied with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Color is fabulous and the sound is fine for me. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonjaM,

      Awesome! We're glad to hear that you're enjoying the color picture quality and sound of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good but slow tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda slow processor. Amazing screen. No issues with connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AbrarJ,

      Thank you for the review. If the TV is slow, power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, looks great, smooth 120hz panel. Happy for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,

      Thank you for the purchase and 5-star rating! We're glad to hear that you like the 120hz refresh rate and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast.Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Easy to put on the wall. Very clear picture. Love Sony TV’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhonda,

      Thank you for the 5-star rating and we're glad to hear that you love the clear picture quality of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture, great sound, easy to hang on a wall mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tnt31,

      Thank you for the purchase and we're glad to hear that you like the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the money. Picture is fantastic. Good with 4k players.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyM,

      Awesome! We're glad to hear that you like the picture quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great price for the quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Great picture, we have the 83” Sony OLED which is great but in a different price range. This Sony 55” kept us satisfied with Sony brand TVs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 in Google Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd surely recommend Sony TV. Love my new Sony! I had 2 exchanges, first Toshiba, then LG, & the Best Buy Reps. were awsome! Sony's a keeper! Their picture quality is very impressive - rich & sharp colors, i don't have to keep messing around with the menu buttons to get a good picture! Hello! In my opinion, Sony's the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HPPrinter,

      Awesome! We appreciate the recommendation and thank you for the purchase. We're glad to hear that you like the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy-to-use bought for my parents and they like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nottechy,

      That's great! Thank you for the 5-star rating and we're glad to hear that your parents like the picture quality and easy to use features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    I LOVE SONY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give 4/5 stars, because my older SONY Android TV loads faster than this one, it's not much of a difference, the rest is very good so far. If you want to download some games to play, Sony is the best option, since it has an extra 8 GB unlike others that no longer have more space for downloads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis,

      Thank you for the purchase and we're glad to hear that you love your new Sony TV. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your AV receiver. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works perfectly would recommend to those looking for a tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    75” Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price, easy to use, and easy to wall mount

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Klg94,

      Thank you for the purchase and we're glad to hear that you like the picture quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice size television. Still getting used to this brand. I wish the sound options in setting were more diverse bc when switching from cable television to streaming services the volume is poor or low on streaming. If not for this I would have gave 5 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronatpr,

      Thank you for the purchase and we do apologize for the inconvenience. You may find these link helpful regarding the sound options for your TV.

      https://helpguide.sony.net/tv/jusltnr3/v1/en-003/07-01_08-02.html

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00023579

      With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US