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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 908 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, but hooking it up to external audio is a pain, depending on brand. The picture quality is great, but the sound from the TV speakers could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    love my 55" Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful clear picture, great looking set and fantastic price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flossme,

      Awesome! We're glad to hear that you like the clear picture quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that we've had this television for a while we can say it has performed well and it was super easy to set up. Integrates with Google TV seamlessly. Like it so much, we're going to look for the same type TV for another room. The remote is a bit large and long which is odd, but it works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarlD, That's awesome! We're very pleased that you like the overall performance, ease of setup, and seamless Google TV integration of your Sony X75K. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. We're looking forward to your next purchase and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, and very easy setup. Would certInly Recomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYKenn,

      Awesome! Thank you for the purchase and we're glad to hear that you like the picture quality and easy setup feature of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it the picture is clear and the color is wpnderful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethF,

      Thank you for the 5-star rating and we're glad to hear that you like the clear and color picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected, very good picture and easy to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR,

      Thank you for the 5-star rating and we're glad to hear that you like the picture quality and easy setup feature of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fine. Good picture. Good sound. Can play video games on it also

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 4 out of 5 stars

    Mostly really happy with this TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV and its features but it does have to have cache cleared and soft restarts on a pretty regular basis cause it will just start crashing apps, having audio issues, etc. Luckily, super easy to fix issues and then it works great again for a while

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaW, Thank you for the feedback on your experience with your KD55X75K. While we're glad you love this TV and all its features, we regret to hear about the issues you're experiencing and that you're constantly having to clear the cache and reset the TV to fix the issues. This is definitely not the news that we would like to hear. Please make sure that the firmware version of the TV is up to date to ensure optimal performance. If the firmware version of the TV is already up to date, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the KD55X75K:

      With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture and good sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bedroom TV and for the price you can't go wrong. It's direct lit which gives it a better picture in the sound. A surprisingly pretty good. We just needed a large TV for the bedroom in this fit the bill. You won't be disappointed at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MD2002, Thank you for the fantastic review! We're very happy to hear you like the amazing picture and sound quality of your new Sony X75K, And good to know it fits perfectly in your bedroom. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Very beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV . Just recently gifted this tv to my sister . I’m so mad lol it made a great Christmas gift and we watch everything . Pixels are amazing . I will definitely buy myself one soon .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, we have been using it for 3 years it is really reliable, I would buy another one the same model if I can find it, or newer model of Sony. Definitely Sony is the best TV brand to me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking at a more expensive Sony OLED, but then decided to go, with this since the basement is a kids playroom and it was less than half the price than the OLED. Very happy with the TV, good picture, smart functioning. Haven't added sound bar and the sound has been just fine for the space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephB,

      Thank you for the purchase and we're glad to hear that you're happy with the picture quality and smart features of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of Sony-55" X75K HDR LED Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - 55" X75K 4K HDR LED Google TV is a very good tv. I fits really well into my existing TV cabinet and onto the existing stand. It has good color and sound. The feature I liked the best is that it had more HDMI hookups than a normal tv, plus connection ports for both the sound bar and regular dvd connections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      We appreciate the 5-star rating and we're glad to hear that you like the color and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony 4 k tv May 16! I live so far picture quality is really good ! The sound from this tv is particularly really good too ! The people at the store that helped me picture the tv where very cool and answered all my questions! Very happy with my purchase of this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MlvAppleWatch,

      Thank you for the 5-star rating! We're glad to hear that you're happy with the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia Open Box for the Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. This is the first "Open Box" item I have purchased and it's wonderful. I needed a new TV and loved my Sony. This is 2 years newer and they fixed the items that I didn't like with the older model. I got a great deal, full warranty and exactly what I wanted/needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HKNeedfulThings,

      Very nice! Thank you for the 5-star rating and we're glad to hear that you like your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pleased with our purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first time not purchasing a Samsung TV. This had a few more steps to set up. The picture is clear the sound is good and we are enjoying learning how to navigate around. We would purchase another Sony in the future especially because the price was right.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenB,

      Thank you for the review and we're glad to hear that you like the clear picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have another Sony Bravia. The last one lasted from 2006 to 2023, probably still going but the picture getting a little distorted by now, thus the purchase of the new one. I absoluitelyi love this new 55 inch TV. Expect it will last until the end of days now. Thank you.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MYNEWTV,

      Thank you for the purchase! We're glad to hear that you're happy with your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony literally makes the best displays. This TV is a great addition to my home. The picture quality is good the sound quality is good too. The google tv addition makes it a real good buy. The TV is actually pretty fast too. It starts up fast and almost always doesn't lag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TejNakashe,

      That's awesome! We're happy to hear you're enjoying the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always get a review from s Sales personal before y

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with all the necessary inputs that are necessary to view or interface with other devices. Salesman directed me to a better choice and better TV. I was going to buy a Toshiba instead he persuaded me to go with a Sony that was much better to view sports. Thank you Salesman.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi London,

      Very nice! Thank you for the 5-star rating and we're glad to hear that you like the inputs of the TV and had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A very good TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV did not disappoint, but had to exchange it for a 75 inch to fit my living room, and bestbuy employees accepted the exchange even though I exceeded the allowed return period by 1 day. Thanks for your outstanding after sale service :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlaaMakki,

      We appreciate the 5-star rating and we're glad to hear that you had a great experience with our customer service. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for choosing Sony!

      -David Sony_US