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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 908 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 908 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a bigger TV for my elderly mom, this was perfect. Great TV for the price! Good picture quality, good sound. Easy to set up. Easy to add apps. We have other Sony TVs so having a familiar remote was also very important.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoolMom,

      That's great! We're glad to hear that you like the picture quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with my SONY !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony television is incredible with a fantastic picture, real life colors, and wonderful sound. So happy with my purchase through Best Buy who once again offered a quality product at a great price with excellent customer service!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi johnnyk,

      That's awesome! We're glad to hear that you're enjoying the picture color quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great view

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, sound and size. Lots of tv for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be Happy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this TV!! We have been using this thing non stop!! The color is amazing and the internet connection is seamless. We are so happy that we settled on this tv!! I'm sure you will be too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Can't beat it for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV for the price. I own multiple Sony TVs and this model compares favorably to the more expensive models. Google tv means that it will have access to all of the new apps. After putting it through the paces, I've come away impressed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Learntoswim,

      We appreciate the 5-star rating! We're glad to hear you like the television for its price and its Google smart features. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality™ PRO using a unique 4K database. . Google TV with Google Assistant makes it easy to browse content from your favorite streaming apps and control your smart home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t go wrong when you turn a Sony on!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Sony hands down, Sony was around when I was child back then Sony was it I don’t buy a TV unless it Sony! I love the brand the picture quality the mega pixels it come with. Loving it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KcF1ForSony,

      Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the picture quality of your television. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Woot love my Sony T.V.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image/color is amazingly great right out of the box and Didn’t need to adjust. It’s LOUUUUD at 24 volume so great speakers and sound. Home/apps Navigation/scrolling is great. Feels what u paying for and not robbed of quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IGtrubblednomore,

      We appreciate the positive feedback regarding the picture color quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony - 55" Class X75K 4K HDR LED Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there arent a lot of bells and whistles, it appears the Sony’s focus was on the picture. That being said there is some pixelation with fast moving sports snd movies. I would say a solid four stars for the prize.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tittman,

      Thank you for the review and we're glad to hear that you like the picture quality of the TV. The picture quality will depend in the source that you're playing. To check whether it's a TV issue or not, confirm picture quality by checking other sources or perform a picture test.

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Mid Lvl TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, had for over a year now and will always recommend Sony over other brands. Amazing Picture quality for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV about 2 months ago and thus far have been very satisfied with its performance. The picture quality is good, even during the daytime and the sound quality is much better than my previous TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EVALAN,

      Thank you for the 5-star rating! We're glad to hear that you're satisfied with the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 55" & best customer service to boot! Thanks!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to downgrade from my previous 65 inch. But glad i chose this 55" Sony. Bright screen, east to use. Best purchase this past year. Thanks for the great customer service too BEST BUY <3 !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Govinda,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony is a 4K champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality at a great price. The picture is crisp and colors are vibrant. As a matter of fact It did not require an extensive Picture calibration and you can Play PS games online. It was Named one of the top 5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arnold,

      We appreciate the 5-star rating and we're glad to hear that you're enjoying the picture quality of the TV for your gaming experience. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good for children to learn from a big tv while you can work other things. My childrens really like this tv due to its being very big and good quality of a product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Verynice, That's amazing! We're very happy to hear that your children are enjoying their new Sony X75K. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and audio is wonderful...I previously owned a Bravia 48" purchased 8 years ago and was so pleased with it that I purchased the new Bravia 55". Sony products are well worth the purchase!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackD,

      Awesome! Thank you for the purchase and we're glad to hear that you like the picture and soudn quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We appreciate the loyalty and thank you again for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I bought the high-end mounting bracket, and it works great. Also bought the Sony sound bar and it is worth the extra money. I was very pleased with the installer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinF, Perfect! We're very happy to hear you like the great picture quality and it works great with your Sony soundbar. And good to know it fits perfectly with your high-end mounting bracket. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Completely Happy with Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality (sharpness, brightness) is top-notch and the TV responds quickly to our input via the remote. Couldn't be more pleased, but note that our viewing habits don't pose much of a challenge for the audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColaSC,

      Very nice! We're glad to hear that you're happy with the picture quality and fast user interface of the television. Soundbar is recommended for more powerful sound. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Streaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture, but wish the store had told us that it was a Google TV and what that meant for us and the normal apps we use as we may have chosen another brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WTGDG,

      Thank you for the review and we're glad to hear that you like the picture quality of the TV. We do apologize for the inconvenience. Your feedback is greatly appreciated. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as an exchange for my warranty for my old television. And I like this a whole lot more. Google TV built in is great. And it's a really good picture for movies and sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jdub2301,

      That's awesome! We're glad to hear that you like the picture quality of the TV for your movie and sports watching experience. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    OS could have been better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, sound is great overall this would have been the perfect TV for years if not for issues with the Google TV OS. We tried factory resetting to make it work several times just wouldn't work properly after a year and a half. Knocked off stars for the OS related issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small difference between this sony model and the model thats a $1000 more. Also, this is Control4 automation ready which is the main reason I buy Sony TVs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JKing, Thank you for the positive review! We're thrilled to hear you're enjoying the overall features of your Sony X75K. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US