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Customer Ratings & Reviews

Your price for this item is $519.99
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Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 957 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony television purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and feTures are excellent...although i wish the legs on the tv were stronger...Overall very pleased with my purchase..I ALSO WOULD LIKE TO SAY MY SALES SPECIALIST WAS BEYOND EXCELLENT...PATIENT AND KNOWLEDGEABLE..HE ANSWERED EVERYTHING QUESTION WITHOUT HESITATION...BEST BUY I TRULY HOPE YOU VALUE THUS INVALUABLE EMPLOYEE THAT YOU HAVE IN YOUR EMPLOY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mina,

      Thanks for the feedback. We are glad you like the picture quality and smart features of the television. Please be assured we take this feedback very seriously and continuously strive to improve our products. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, better than average picture even in the brightness of daytime.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soundbar, Great! We're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, but weve been having troble with the HULU live app, It might be the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terryd, were glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. We're sorry to hear that you have an issue with your SONY unit.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00230345

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Regards,
      Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and good sound. Easy to set up. Excellent value for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mongo, Awesome! We're thrilled to hear you're enjoying the picture and sound of our X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, excellent pic. very easy to set up and has a very good sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Excellent picture, easy to navigate the options. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gunny, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent quality. Ease of use. Great service from Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendell59, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    55in tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture good sound easy to use and the steaming works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmart, we're glad you're enjoying the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is fantastic...recommend highly. Great color. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Funi, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Don't hesitate, buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice, stunning picture. Easily set up, SONY quality at a budget price. Highly reccomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jodster, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased a television in almost 10 years. So this was a major and very important purchase for me, first smart television purchase and i love it. I always stick with the SONY or SAMSUNG brand cant go wrong never disappoints and they last forever. I greatly appreciate the BEST BUY team with my purchase in the WEST ASHLEY location

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s a Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old(er) Samsung 55’. Great picture with a lot of great features. Once I figured everything out, I’m really enjoying this TV. One of the quirks is that you have to install a 3rd party app to pair the TV with Bluetooth headphones (really Sony?). Made a few trips to Google and YouTube to get everything figured out. All good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudioPhool, We are thrilled that you are enjoying your new Sony 4K TV, especially its great features. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. The X800H does not natively support Bluetooth audio out. This feature may work with a compatible external USB Bluetooth Adapter or 3rd party Bluetooth applications that can be downloaded from the Google Play Store. We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for your purchase. Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Always happy with Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price. Easy to use and excellent pic quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cindi, awesome! We're thrilled to hear you're having a great experience so far with your X800H TV and you like good sound quality as well. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, great picture, great Smart software. Easy to use and set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jc123, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has vibrant colors, sound is good, you don't need a sound bar..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVbuyer, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Fabulous 4k TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been watching everything on my Plasma that was over 10 years old. Nice TV but I figured it was time to move into the 4k world. I did A LOT of research; price, best TV in a dark room, best TV in a well lit room, Sony vs LG vs Samsung vs TCL and of course LED vs OLED. Although I really thought about stepping up to OLED with a starter price in the 1,500's I just couldn't get over the possible screen burn in with the OLED that I read could possibly happen. (I didn't have this new LED a month when my son left his PS4 on one screen for a few hours so I'm glad I picked the LED) I was shopping by price too so based on all of the factors and reviews (although you wouldn't buy anything if you went by every review) I picked this Sony and I couldn't be more impressed. Great in dark and light rooms, 4k totally awesome, just an overall fantastic TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put in one word Amazing. The value is great 4K on a great panel plus google assistant and chromecast built in. I would like to have an additional USB port and HDMI port. However, at this price point to get more UI it would require either getting a “third manufacturer” tv or spend an additional $500. It pairs great with a sound bar which is highly recommended to get the full value of the picture quality and Immersive sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Attractive tv. Easy to use. Mounts flush

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleWatch, You've made an excellent choice! We're glad to hear you like the beautiful picture quality and design as well as the ease of use of your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Clear picture with vibrant colors. It is easy to operate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raymomf, we're glad you love the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up - has been a wonderful addition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobBR, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US