Customer Ratings & Reviews
- Model:
- XBR55X800H
- |
- SKU:
- 6400732
Customer reviews
Rating 4.6 out of 5 stars with 957 reviews
(957 customer reviews)Rating by feature
- Picture Quality4.1
Rating 4.1 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good TV experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K picture quality is awesome. The tv speakers are too good. If you don’t have any sound system then it won’t be a problem. The Android tv response is quick. Airplay and chromcast works fine. You can also connect Bluetooth headphones to this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Powerbank, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony-55" Class X800H Series LED 4K UHD Smart Android TV and love it. I have not had any issues thus far. It was easy to setup. The picture is great, sound great, overall great product. Looking forward to many years of viewing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BCamper, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the 1st tv. Excellent picture Delivered on time. Gentleman who worked with me in the store was knowledgeable and very nice and helpful. Delivery/set up person was also very knowledgeable and nice. Nice experience Thank You
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolinPittsburgh, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Amazing TV, Amazing quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great quality TV, went from something in the $300 range to this. Definitely worth the upgrade. Even if you can’t decide, let me decide for you. It’s a super big yes. Like most TVs tho, the sound isn’t the absolute best.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture and all the features I wanted plus more. I was a little apprehensive how it would perform in the streaming platform as I no longer have cable or satellite but I couldn't ask for better. Once again Sony lives up to it's reputation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karen, Awesome! We're glad to hear that you appreciate the fantastic picture and features of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 55" TV has excellent picture and great sound for a TV sound system. I have been buying Sony since tube tvs, as Sony consistently out performs other tvs for picture and sound. It is remarkable how quality goes up as cost goes down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SRA69, we're glad you like ing our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two things that standsout for me with this Sony are the colors/ picture and the sound after I made some adjustments. I had a Samsung before that only lasted two years before it went bad. I will never buy another Samsung again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sailor, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for trusting Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Picture and Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television provides pellucid picture quality and sonorous depth. Whether you’re watching a sports event, gripping tv drama, or epochal war film this television is worth every solid penny.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55’ TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made in 2020, needed an upgrade & customer service was very helpful in picking a new addition to my living room & exact size & truly love this Sony TV. I would highly recommend this item to anyone looking for a 55’ TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just recently upgraded to a newer tv sine the old one needed to go in a guest room. The last time I bought a TV was 4 years ago. Did not know what I was missing with the newer technology. The screen is so sharp and colors are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FloT, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price. Purchased a 55” for my father in law and set it up for him. Relatively basic tv but I will say the picture was nice and holds up well with all the natural light that comes in the room. As most reviewers notice, the black levels on this tv are not as good as others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bink, we're glad you love the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
- Pros mentioned:Color
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part the color and clarity is awesome on this TV. It took me a little while to figure out times when it is not is due to what I'm watching, not the TV itself. Overall, an excellent TV and I'm glad I purchased it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebS2911, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to set up. Was able set all of the electronics in about 20 minutes. It took the longest to remove the packaging and put the stand on. Picture quality is very good. I would recommend this to friends and family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Costie05, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for modest size viewing area. Picture is excellent - just what we expected from Sony. Adequate ports for attachments; we were able to eliminate several sets of cords. Viewable from wide angle. Whole family loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmartHusband, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the 55” screen. I moved up from a 42”. The picture and the colors are vibrant. The speaker system sounds awesome without a sound bar. I am very pleased with my purchase. I would definitely recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for trusting Sony! ~Earl
- Cons mentioned:Reliability
Rated 4 out of 5 stars
Had to be replaced in 10 months!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was very good until it quit after 10 months. The necessary circuit board was not available so Sony replaced the TV with a new one of the same model. Unfortunately, I was without a TV for about a month.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart tv with a great picture. Sound is so-so! I needed to replace an older non-smart flat screen and this gets the job done! Probably fell victim to the name and could’ve found something cheaper but very happy with it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Jwynn15, Thank you for sharing your feedback on your new Sony TV, and we are glad you are very happy with it! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Better than I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television in hopes of getting a better viewing experience. WOW!!! The picture quality is superb, sound is awesome. It is a smart television offering Netflix, HBOGo, Prime, Hulu, and a host of others to choose from.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good, but not as clear as my old Samsung TV. However, the Samsung didn't even last 5 years so I decided against purchasing another Samsung. The only complaint is that it sometimes turns on automatically. I read other reviews stating the same thing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, we're glad you like the picture quality of our product. ith X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We're sorry to hear if you have an issue with your SONY unit. You may follow this link to fix the issue:
https://helpguide.sony.net/tv/husltn1/v1/en-003/08-08_02.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for choosing SONY. ~Earl
- Cons mentioned:Bluetooth
Rated 4 out of 5 stars
Great picture and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took away a star because I feel this TV should have much smaller edges. I got this TV as a part of the replacement program I purchased with my SONY KDL55W800C. I also figured this would have bluetooth A2DP so I could pair bluetooth headphones but you can't. But overall it's a solid tv.
I would recommend this to a friend

















