Customer Ratings & Reviews
- Model:
- XBR55X800H
- SKU:
- 6400732
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Needed a Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up - beautiful picture - price was right - what more could you ask for. Sony & Best Buy winning combo.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oldschool, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Great picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great tv and picture. Very simple to use and that is saying a lot compared to other tv/cable/app setups.
I would recommend this to a friend - Pros mentioned:Color
Sony - 55” TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. The TV is living up to advertised performance with excellent color and projection. 2. Setting it up was time consuming and complicated - I wasn’t sure of what the impact would be in selecting one function over another. So it would be great if the set up process included why this step is required and how one selection affects other selections or what impact it has on user visibility. A separate pamphlet would be helpful both for setup and operation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IPad, thank you for purchasing our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. You may find this link helpful on setting up the TV:
https://helpguide.sony.net/tv/husltn1/v1/en-003/01.html
~Earl
- Pros mentioned:Ease of use, Picture quality
Love our Sonys
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one we have bought for our home. LOVE it! Easy to set up and the picture is exceptional. Great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAKspfld, we're glad you love the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Upstate NY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy to navigate great quality for the price and ad always Best Buy customer service top notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mesip63, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture qualityCons mentioned:Refresh rate
Sony 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average 4K picture, poor refresh rate compared to other brands for the same price and it’s obvious once you get it home. I feel the picture can provide bright colors with adjustments but is overall dark. This is the first TV I’ve purchased that didn’t come with operating instructions other than online(frustrating). I hope the lifespan of this TV justifies the price as we know TVs don’t last like they used to. BTW, doesn’t work well with Alexa.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ezelarson, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. You may follow the link below to isolate the issue:
https://helpguide.sony.net/tv/husltn1/v1/en-003/08-02_04.html
If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely,
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.
~Earl
- Pros mentioned:Color, Picture quality
Bedroom television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect mounted in our bedroom! Great picture and perfect size! Colors are really vivid as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryGnu1122, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl
- Cons mentioned:Bluetooth
New Sony fan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of materials is excellent. Location of USB ports isn't logical, but is manageable. The product is vastly superior to the LG TVs I've had in both hardware and software. There are software issues with Bluetooth that can be solved with an Android app. I've had to restart Android on it a few times. Unlike my LG's the over-the-air channels stay locked in. The provided legs are wider than any stand I have found. All issues wouldn't keep me from buying the same model again. Overall I'm very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyFan, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
We have our support team that always happy to assist if you need help. You may reach us by sending us an email at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Sony Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is crisp and clear. Sound is excellent. No sound bar needed. TV was easy to set up and program.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Color, Picture quality
SONY TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and the color is wonderful. We love it and it was a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zoey, we're glad you like the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very good quality. The picture is very clear and fits perfect mounted on the wall. The remote is easy to navigate. It was on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mr134, we're glad you like the picture quality of our product, With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Excellent TV really enjoying it would recommend it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this TV to anyone great picture great sound easy set up overall excellent TV thank you Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
The picture is Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is a football fan. At the beginning of the season this year our old TVs picture went blank. We tried a TV from a different store . The picture on that TV was not what we wanted . We returned that TV and went to BEST BUY and purchased our Sony 55" We really like the clear picture the TV has . We have gotten compliments on the picture quality . We are very happy with this TV and recommend it to anybody needing a good quality TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VOLSROCK, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Fabulous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience dealing with Best Buy. Fabulous price. Excellent picture. Haven’t seen the problems others report about sound quality and black levels. After researching, I learned that Sony has the best reliability. Very pleased. The only regret is that I still haven’t learned what a 65 inch is like. But my better half put the kabosh on such a large tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MysteryTramp, we're glad you like the excellent picture of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Great quality and easy to use. I would highly recommend this for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikey, thank you so much for the 5-stars rating! We are incredibly pleased to hear you are satisfied with the fantastic quality of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
Excellent buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent buy. The picture is crystal clear and easy to program and operate.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Love my Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier! Brilliant colour. Great picture. Instantly paired with our other remotes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Ease of use, Picture quality
As expected!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great Sony for our family! Easy set up and great picture in all room lighting conditions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeachGator, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Setup
Beautiful picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great price. Very happy with this purchase. I am going to get another one for my bedroom!!
I would recommend this to a friend - Pros mentioned:Picture quality
So happy with this Sony TV!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this television! Picture is so bright and color is perfect. Tried adjusting according to what folks say is the most accurate settings but just looks to dark and yellow for my taste so I have it on standard setting with brightness on 15. Tried a TCL and Vizio first hoping to save a few dollars but wasn’t happy with them. I should have just bought this one first. Highly recommend this set!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimR, We are glad that you are very happy with your Sony Bravia TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent