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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 957 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55in

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, picture is crisp! The ease of using is easy. My first Smart TV and I'm happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigmama, Awesome! We're glad to hear that you love the picture quality and ease of using the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    i love a sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always had a sony electronics and i have never purchased a bad one. picture is great easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The size looks great above my fireplace. It’s clear, great colors and easy to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nece,
      Thank you so much for the 5-star rating! We're delighted to know that you love the amazing picture quality and ease of use of the XBR55X800H TV. We're also glad to that it fits well with your fireplace. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and choosing Sony! -Chris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv provides a nice clear picture. The colors are deep and has a reasonable price tag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Press, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound great picture good price. I love it !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, excellent price. Very easy set up, works perfect with Xfinity cable box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mario989, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great picture and the color is spectacular. I find myself watching movies for the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judym, we're glad you like the picture quality of our product, With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 4K set for early adopters and PS5 owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on sale, after nabbing a PlayStation 5, and it’s genuinely the perfect pairing for the Sony’s next-gen console. Setup was a breeze and color production, and contrast, out of the box was phenomenal. Android TV and UX make it a breeze for a non-techie like my wife to use. (She frequently comments how much easier it is to use than our old Roku set.) Honestly, it’s a good future-proof value at this price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi feddewaperman, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the size and picture quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 48 inch to the 55 inch. My first smart tv. Love it !! Very easy to set up and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55" tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv!! Awesome picture & sound. Easy to set up with on screen instructions. Great value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Museumgal, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 4K tv great picture and easy to set up. The 4K makes things almost look 3D

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jambo, we're glad you like the ease of setup and the picture quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 1 out of 5 stars

    Sony TVs are junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv broke only after a couple of years of ownership. Sony isn’t what it used to be. quality control went really downhill.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of our friends have much larger televisions. But this 55" is perfect for us! I am more of a reader than a tv watcher but this Sony is more than I ever dreamed. It is of course, much smarter than me - but in time I hope to learn. Perhaps I will "read" the paperwork that came with TV. The Best Buy Team set the set up early on a Saturday morning a few weeks ago - they were amazing! Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi randj, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Sharpcolor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color easy to figure out love don’t have to hook up extra devices for smart devices!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happywife, we're glad you like the picture quality of our product, With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great image and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to use and Sony has a good reputation for reliability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Npfld, That's great! We're thrilled to hear you're enjoying the picture quality of the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 4K TV and I have no regrets the quality is amazing and isn’t a hassle to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frizz, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. This unit is compatible with Apple devices. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Sony 55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Smart tv has a variety of apps. Perfect fit for my entertainment center.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bert,

      Awesome! Thank you so much for the perfect star rating! We are incredibly pleased to hear you are happy and satisfied with the amazing picture & quality of your new X800H 4K HDR TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with this tv so far. The picture quality seems good to me (I upgraded from a very old Sony). I had some trouble getting the sound to sync with the sound bar (also Sony), but I think I have fixed the problem by using an optical cable instead of HDMI ARC. I was frustrated that the tv doesn't seem to have a setting to adjust the sound delay, but otherwise I have been happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi instantchef, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      We have our support team that always happy to assist you. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. The picture is crisp. It has all the apps I need and use. Easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television has a great picture. Bright colors with clear sound. Easy to setup and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dragonman469, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. ~Earl Sony_US