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Customer Ratings & Reviews

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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 1069 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 55" Class X950G Series LED 4K UHD Smart Android TV as exceptional, with many praising its vibrant colors and sharp images. The TV's user-friendly interface and intuitive remote control also receive positive feedback for their ease of use. While some users express concerns about blooming in high-contrast scenes and the TV's relatively high price, overall, customers are highly satisfied with its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,069 reviews
  • Rated 1 out of 5 stars

    PROFOUND DISAPPOINTMENT!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spent countless thousands of dollars on Sony professional gear and audio equipment over the years, but never have I been so disappointed with a Sony product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WaywardSon, Thank you for purchasing and choosing the Sony X950G. We regret to hear about this. We would like to know more about your concerns or issues with the TV so we can better assist you.

      May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X950G:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Rated 1 out of 5 stars

    TV doesn’t turn

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been dealing with Sony support but 3 of these have trouble turning on. Stay away from the G models

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery never made. Waited all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are clueless. Kept bugging me about Delivery. When day came you didn't show up, then dtopped the matter entirely

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good tv caca very expensive for nothing no food in very unhappy with sony company

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product. And the service in the store is bac

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall use. Could do without Google being involved. But, quality of picture when using 4K content is pretty amazing. Sound, as with most flat screens, leaves much to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this tv and loved the quality of it and sound quality as well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than my X900F

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Sony X900F and was pleased with it. I returned it when I read about the upcoming X950G. It was worth the wait. When paired with my Panasonic 820 Ultra Blu-Ray Player, the picture is awesome. The sound from this TV is significantly improved over the X900F. I am choosing not to buy a soundbar with this TV. I have always had Samsungs in the past and would not go back. Sony is the best TV on the market in my opinion. I would highly recommend the X950G.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Local dimming

    Rated 3 out of 5 stars

    Seems overpriced, local dimming abysmal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new TV since mine was going on 10 years. Looked around for a 55" class TV and the X900F was relatively well rated for my purposes. The X950G, though, was only a bit more expensive and contained some features I considered important (lower input lag, updated remote, all ports full-speed, etc), so I bit the bullet and ordered it. At this point I've had it for less than a week, but have definitely put in some hours watching a bunch of TV shows, a few movies and played a game via PC (Shadow of the Tomb Raider @ 4K). While the TV does have really good picture quality, two negatives have stuck out to me: 1. Dark corners. This is supposedly a common problem, but seems to be something Sony could have figured out by now ... 2. Inadequate local-dimming leading to considerable blooming in scenes with contrast. If you have subtitles on-screen during a dark scene this will make the blooming issue even worse as the area around the subtitles will be brightened making it very visible. I've also noticed other issues with the local dimming and I'm getting to the point where I might have to turn it off (if I can). I was originally considering the Vizio P55, but found out that has some issues when being used as a PC monitor (something about sub-pixels). So, for anyone who doesn't need to use their TV with a PC, I would probably say consider something else, first. With all of that said, though, I will say the TV is pretty good, otherwise, which is why I'm, reluctantly, recommending it. It just seems the quality/features don't justify the price. I would recommend people wait until this gets a bit cheaper or be aware of the downsides before dropping over a thousand dollars especial since similar, although slightly worse, TVs can be had for much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV! Very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, picture quality, and ease of use are outstanding! Netflix ans Amazon Prime have seamless operation. Our overall opinion is that once again Sony has maintained it's outstanding reputation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality - Right Price TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for smaller areas where a larger TV won’t fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crispy picture, superb sound quality amazing views , even with brightness it automatically adjusts the crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv amazing resolution, I bought mines in 2019 and never have a issued

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with a great picture quality and brightness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, just get the 4K FireStick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up with this one after my 55" XBR800E died in May after just under 1 year of use. Luckily, the manufacturer warranty was still barely active and I got a replacement 800G, which was underwhelming compared to the 800E (even tho newer) so I sold it. Was planning on switching to OLED but got a terrific deal on the 950G with a 3 year support plan included; a must since the 800E bit the dust after so short a time. To all the negative reviewers griping about Android interface, just get the Amazon FireStick 4K people, voice remote plus Disney+ and all the apps work just fine, not a big deal. Very happy overall if it runs a longer time then the last TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding out on getting a 4K TV and I'm glad I did because this checks all the boxes I want in a mid-level television. Games look incredible on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice while it lasted. Unfortunately it stopped working about three years after I bought it. It won’t turn on aside from a red flashing light at the bottom of the tv. I sought support to fix the problem but was told it would be cheaper to buy a new tv than to fix it. That being said, it was a nice tv. I never had any issues or complaints with it until it suddenly stopped working. If you’re thinking about buying this maybe skip it and look for a better quality tv. Maybe one that’s not made by Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great but bad judder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture quality is great I got this tv for 2 weeks and it still good but the bad is on the games it judders a lot. sony I hope you reading this. you better send a update to fix the judder

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, the menu is so easy to navigate and the picture quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great TV except one issue with freezing YouTube

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with picture quality and sound but I got one annoying issue. Ones in 2 or 3 days YouTube videos stop playing. YouTube app loads fine but when I start playing video it freezes and only reboot can solve the issue. I push and hold power button on my remote and reboot option shows up on the screen. After rebooting TV I'm good to go for another 2-3 days. No additional apps installed on my TV. I have tried factory reset but it did not help. Sony please fix this problem in firmware update and I would give a 5 starts

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nikolay, Thank you for purchasing and choosing our Sony X950G. While we're glad to hear you like the picture and sound quality of your TV, we regret to know you're having issues with the Youtube app. Is the issue only happens on the youtube app? Have you tried to play videos on a different app?

      For now, please follow the troubleshooting steps on the link below to isolate the issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x950g/articles/00197904

      May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X950G:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US